APA-Zitierstil (7. Ausg.)

Oakland, J. S. (1990). Total quality management 3 [three]: Proceedings of the 3. international conference, 5 - 6 June 1990, London, UK. IFS Ltd.

Chicago-Zitierstil (17. Ausg.)

Oakland, John S. Total Quality Management 3 [three]: Proceedings of the 3. International Conference, 5 - 6 June 1990, London, UK. Kempston, Bedford: IFS Ltd, 1990.

MLA-Zitierstil (9. Ausg.)

Oakland, John S. Total Quality Management 3 [three]: Proceedings of the 3. International Conference, 5 - 6 June 1990, London, UK. IFS Ltd, 1990.