Training needs analysis and evaluation:
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Inst. of Personnel Management
1994
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVI, 301 S. graph. Darst. |
| ISBN: | 0852925476 |
Staff View
MARC
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Record in the Search Index
| _version_ | 1804139010935750656 |
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| adam_text | Contents
List of figures vii
List of tables viii
List of appendices ix
Introduction xi
Section 1 Business Needs - The Driving Force
Introduction 3
Chapter 1 Factors impacting on business needs 6
2 Planned and unplanned business needs 11
Section 2 Identifying Training Needs - Translating
Business Needs into Action
Introduction 19
Chapter 3 Human resource planning 23
4 Succession planning 31
5 Critical incidents 39
6 Management information systems 46
7 Performance appraisal systems 52
8 Is there a training need? 58
Section 3 Specifying Training Needs
Introduction 69
Chapter 9 Job specifications 72
10 Investigating the performance gap 80
Section 4 Translating Training Needs into Training
Action
Introduction 99
Chapter 11 Formal or informal training? 102
12 The training specification 108
13 Make or buy decisions 128
14 Choosing a training supplier 136
v
CONTENTS
Section 5 Planning the Training
Introduction 149
Chapter 15 Assembling and prioritising the
information 152
16 Training plans 158
Section 6 Evaluating the Training -
Introduction 173
Chapter 17 Collecting the data 179
18 Reaction level evaluation 196
19 Immediate level evaluation 209
20 Intermediate level evaluation 233
21 Ultimate level evaluation 256
22 Cost effectiveness and cost/benefit of
training 261
23 Analysing evaluation results 269
24 Presenting and using evaluation results 283
Section 7 Reflections 291
Bibliography 294
Index 298
vi
List of figures
Figured The Training Wheel xvi
Figure 1.1 The Training Wheel - Business needs 5
Figure 2.1 The Training Wheel — Identifying
training needs 22
Figure 2.2 The Planahead Organisation -
Management succession plan 33
Figure 3.1 The Training Wheel - Specifying
training needs 71
Figure 4.1 The Training Wheel - Translating
training needs into action 101
Figure 4.2 Trainer input versus participation 103
Figure 5.1 The Training Wheel - Planning the
training 151
Figure 5.2 Example of a Gantt chart 167
Figure 6.1 The Training Wheel - Evaluation/ 178
Figure 6.2 Experimental designs 182
Figure 6.3 Simple bar chart 273
Figure 6.4 Pictogram 273
Figure 6.5 Histogram 273
Figure 6.6 Pie chart 273
Figure 6.7 Line graph 273
Figure 6.8 Scatter diagram and regression line 273
vii
List of tables
Table 2.1 Staffing by department 25
Table 2.2 Staff change analysis 25
Table 2.3 Driver recruitment 28
Table 3.1 Key tasks 75
Table 3.2 Key tasks and key competencies 76
Table 3.3 Key tasks, key competencies, standards
and measures 78
Table 3.4 Techniques for assessing job performance 81
Table 4.1 Choosing the make or buy solution 129-30
Table 4.2 Example of a make or buy decision 134-5
Table 6.1 Examples of measures/indicators of
organisational performance 259
viii
List of appendices
12.1 Training specification - Customer care course
for cashiers 120
12.2 Training specification — Time management
course 124
17.1 Introduction to questionnaire design 189
18.1 Reaction level questionnaire (detailed) 201
18.2 Reaction level questionnaire (simple) 205
18.3 Reaction level questionnaire (trainer) 207
19.1 Handling disciplinary situations - Immediate
level evaluation (knowledge/simple) 218
19.2 Handling disciplinary situations - Immediate
level evaluation (knowledge/multiple choice) 221
19.3 Handling disciplinary situations - Immediate
level evaluation (knowledge/essay type) 226
19.4 Assessment form for observation of a
recruitment interview — Immediate and
intermediate levels of evaluation (skill) 227
19.5 Assessment form for observation of a
disciplinary hearing - Immediate and
intermediate levels of evaluation (skill) 230
20.1 Training nomination and evaluation package 245
20.2 Intermediate level questionnaire for time
management training course 252
ix
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| id | DE-604.BV023809991 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T21:37:17Z |
| institution | BVB |
| isbn | 0852925476 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017452160 |
| oclc_num | 916035152 |
| open_access_boolean | |
| owner | DE-634 |
| owner_facet | DE-634 |
| physical | XVI, 301 S. graph. Darst. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
| publishDateSort | 1994 |
| publisher | Inst. of Personnel Management |
| record_format | marc |
| spelling | Bee, Frances Verfasser aut Training needs analysis and evaluation Frances and Roland Bee 1. publ. London Inst. of Personnel Management 1994 XVI, 301 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Betriebliche Fortbildung (DE-588)4069377-6 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Weiterbildungsbedarf (DE-588)4189515-0 gnd rswk-swf Weiterbildungsbedarf (DE-588)4189515-0 s Unternehmen (DE-588)4061963-1 s Betriebliche Fortbildung (DE-588)4069377-6 s DE-604 Bee, Roland Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017452160&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bee, Frances Bee, Roland Training needs analysis and evaluation Betriebliche Fortbildung (DE-588)4069377-6 gnd Unternehmen (DE-588)4061963-1 gnd Weiterbildungsbedarf (DE-588)4189515-0 gnd |
| subject_GND | (DE-588)4069377-6 (DE-588)4061963-1 (DE-588)4189515-0 |
| title | Training needs analysis and evaluation |
| title_auth | Training needs analysis and evaluation |
| title_exact_search | Training needs analysis and evaluation |
| title_full | Training needs analysis and evaluation Frances and Roland Bee |
| title_fullStr | Training needs analysis and evaluation Frances and Roland Bee |
| title_full_unstemmed | Training needs analysis and evaluation Frances and Roland Bee |
| title_short | Training needs analysis and evaluation |
| title_sort | training needs analysis and evaluation |
| topic | Betriebliche Fortbildung (DE-588)4069377-6 gnd Unternehmen (DE-588)4061963-1 gnd Weiterbildungsbedarf (DE-588)4189515-0 gnd |
| topic_facet | Betriebliche Fortbildung Unternehmen Weiterbildungsbedarf |
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