Hartman, M. G. (2002). Fundamental concepts of quality improvement. ASQ Quality Press.
Chicago Style (17th ed.) CitationHartman, Melissa G. Fundamental Concepts of Quality Improvement. Milwaukee, Wis: ASQ Quality Press, 2002.
MLA (9th ed.) CitationHartman, Melissa G. Fundamental Concepts of Quality Improvement. ASQ Quality Press, 2002.
Warning: These citations may not always be 100% accurate.