Mizuno, S. (1994). QFD: The customer driven approach to quality planning and deployment. Asian Productivity Organization.
Chicago-Zitierstil (17. Ausg.)Mizuno, Shigero. QFD: The Customer Driven Approach to Quality Planning and Deployment. Tokyo: Asian Productivity Organization, 1994.
MLA-Zitierstil (9. Ausg.)Mizuno, Shigero. QFD: The Customer Driven Approach to Quality Planning and Deployment. Asian Productivity Organization, 1994.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.