(1994). Innovate!: Straight path to quality, customer delight, and competitive advantage. McGraw Hill.
Chicago Style (17th ed.) CitationInnovate!: Straight Path to Quality, Customer Delight, and Competitive Advantage. New York [u.a.]: McGraw Hill, 1994.
MLA (9th ed.) CitationInnovate!: Straight Path to Quality, Customer Delight, and Competitive Advantage. McGraw Hill, 1994.
Warning: These citations may not always be 100% accurate.