APA (7th ed.) Citation

(2005). IT service management advanced pocket book (1. Aufl., Version 1.0.). Serview GmbH, ITSMI.

Chicago Style (17th ed.) Citation

IT Service Management Advanced Pocket Book. 1. Aufl., Version 1.0. Bad Homburg: Serview GmbH, ITSMI, 2005.

MLA (9th ed.) Citation

IT Service Management Advanced Pocket Book. 1. Aufl., Version 1.0. Serview GmbH, ITSMI, 2005.

Warning: These citations may not always be 100% accurate.