APA (7th ed.) Citation

Pepels, W. (2005). Servicemanagement (1. Aufl.). Merkur-Verl.

Chicago Style (17th ed.) Citation

Pepels, Werner. Servicemanagement. 1. Aufl. Rinteln: Merkur-Verl, 2005.

MLA (9th ed.) Citation

Pepels, Werner. Servicemanagement. 1. Aufl. Merkur-Verl, 2005.

Warning: These citations may not always be 100% accurate.