Call center forecasting and scheduling: the best of call center management review
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Bibliographic Details
Format: Book
Language:Undetermined
Published: Annapolis, Maryland Call Center Press 2000
Subjects:
Physical Description:103 S. Ill., graph. Darst.
ISBN:0965909360

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!