Service productivity management: improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software
Saved in:
| Format: | Kit Book |
|---|---|
| Language: | English |
| Published: |
New York
Springer
|
| Subjects: | |
| Online Access: | http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm |
| ISBN: | 0387332111 0387332316 9780387332116 9780387332314 |
Staff View
MARC
| LEADER | 00000nom a2200000zca4500 | ||
|---|---|---|---|
| 001 | BV023553215 | ||
| 003 | DE-604 | ||
| 005 | 20081104000000.0 | ||
| 008 | 060615nuuuuuuuuxxu||| 0| bneng d | ||
| 015 | |a 06,N24,1253 |2 dnb | ||
| 016 | 7 | |a 979740282 |2 DE-101 | |
| 020 | |a 0387332111 |c ca. EUR 80.20 (freier Pr.), ca. sfr 127.00 (freier Pr.) |9 0-387-33211-1 | ||
| 020 | |a 0387332316 |9 0-387-33231-6 | ||
| 020 | |a 9780387332116 |9 978-0-387-33211-6 | ||
| 020 | |a 9780387332314 |9 978-0-387-33231-4 | ||
| 035 | |a (DE-599)BVBBV023553215 | ||
| 040 | |a DE-604 |b ger | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c XD-US | ||
| 084 | |a QP 505 |0 (DE-625)141895: |2 rvk | ||
| 084 | |a 650 |2 sdnb | ||
| 245 | 1 | 0 | |a Service productivity management |b improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software |c H. David Sherman ; Joe Zhu |
| 264 | 1 | |a New York |b Springer | |
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Data Envelopment Analysis |0 (DE-588)4573838-5 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4139307-7 |a CD-ROM |2 gnd-carrier | |
| 689 | 0 | 0 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 0 | 1 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |D s |
| 689 | 0 | 2 | |a Data Envelopment Analysis |0 (DE-588)4573838-5 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Sherman, H. David |e Sonstige |0 (DE-588)132618710 |4 oth | |
| 700 | 1 | |a Zhu, Joe |e Sonstige |4 oth | |
| 856 | 4 | |u http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-016869498 | |
Record in the Search Index
| _version_ | 1805091400906178560 |
|---|---|
| adam_text | |
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author_GND | (DE-588)132618710 |
| building | Verbundindex |
| bvnumber | BV023553215 |
| classification_rvk | QP 505 |
| ctrlnum | (DE-599)BVBBV023553215 |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Kit Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nom a2200000zca4500</leader><controlfield tag="001">BV023553215</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20081104000000.0</controlfield><controlfield tag="008">060615nuuuuuuuuxxu||| 0| bneng d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">06,N24,1253</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">979740282</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0387332111</subfield><subfield code="c">ca. EUR 80.20 (freier Pr.), ca. sfr 127.00 (freier Pr.)</subfield><subfield code="9">0-387-33211-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0387332316</subfield><subfield code="9">0-387-33231-6</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780387332116</subfield><subfield code="9">978-0-387-33211-6</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780387332314</subfield><subfield code="9">978-0-387-33231-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV023553215</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">XD-US</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 505</subfield><subfield code="0">(DE-625)141895:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">650</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Service productivity management</subfield><subfield code="b">improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software</subfield><subfield code="c">H. David Sherman ; Joe Zhu</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York</subfield><subfield code="b">Springer</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistungsbetrieb</subfield><subfield code="0">(DE-588)4012181-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Data Envelopment Analysis</subfield><subfield code="0">(DE-588)4573838-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4139307-7</subfield><subfield code="a">CD-ROM</subfield><subfield code="2">gnd-carrier</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Dienstleistungsbetrieb</subfield><subfield code="0">(DE-588)4012181-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Data Envelopment Analysis</subfield><subfield code="0">(DE-588)4573838-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Sherman, H. David</subfield><subfield code="e">Sonstige</subfield><subfield code="0">(DE-588)132618710</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Zhu, Joe</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-016869498</subfield></datafield></record></collection> |
| genre | (DE-588)4139307-7 CD-ROM gnd-carrier |
| genre_facet | CD-ROM |
| id | DE-604.BV023553215 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T22:37:11Z |
| indexdate | 2024-07-20T09:55:07Z |
| institution | BVB |
| isbn | 0387332111 0387332316 9780387332116 9780387332314 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016869498 |
| open_access_boolean | |
| publishDateSort | 0000 |
| publisher | Springer |
| record_format | marc |
| spelling | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software H. David Sherman ; Joe Zhu New York Springer Management (DE-588)4037278-9 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Data Envelopment Analysis (DE-588)4573838-5 gnd rswk-swf (DE-588)4139307-7 CD-ROM gnd-carrier Management (DE-588)4037278-9 s Dienstleistungsbetrieb (DE-588)4012181-1 s Data Envelopment Analysis (DE-588)4573838-5 s DE-604 Sherman, H. David Sonstige (DE-588)132618710 oth Zhu, Joe Sonstige oth http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm |
| spellingShingle | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software Management (DE-588)4037278-9 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd Data Envelopment Analysis (DE-588)4573838-5 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4012181-1 (DE-588)4573838-5 (DE-588)4139307-7 |
| title | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software |
| title_auth | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software |
| title_exact_search | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software |
| title_exact_search_txtP | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software |
| title_full | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software H. David Sherman ; Joe Zhu |
| title_fullStr | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software H. David Sherman ; Joe Zhu |
| title_full_unstemmed | Service productivity management improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software H. David Sherman ; Joe Zhu |
| title_short | Service productivity management |
| title_sort | service productivity management improving service performance using data envelopment analysis dea includes deafrontier software |
| title_sub | improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software |
| topic | Management (DE-588)4037278-9 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd Data Envelopment Analysis (DE-588)4573838-5 gnd |
| topic_facet | Management Dienstleistungsbetrieb Data Envelopment Analysis CD-ROM |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm |
| work_keys_str_mv | AT shermanhdavid serviceproductivitymanagementimprovingserviceperformanceusingdataenvelopmentanalysisdeaincludesdeafrontiersoftware AT zhujoe serviceproductivitymanagementimprovingserviceperformanceusingdataenvelopmentanalysisdeaincludesdeafrontiersoftware |