APA (7th ed.) Citation

Service productivity management: Improving service performance using data envelopment analysis (DEA) ; includes DEAFrontier software. Springer.

Chicago Style (17th ed.) Citation

Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis (DEA) ; Includes DEAFrontier Software. New York: Springer.

MLA (9th ed.) Citation

Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis (DEA) ; Includes DEAFrontier Software. Springer.

Warning: These citations may not always be 100% accurate.