APA (7th ed.) Citation

Flood, R. L. (1994). Beyond TQM (Reprinted.). Wiley.

Chicago Style (17th ed.) Citation

Flood, Robert L. Beyond TQM. Reprinted. Chichester, West Sussex <<[u.a.]>>: Wiley, 1994.

MLA (9th ed.) Citation

Flood, Robert L. Beyond TQM. Reprinted. Wiley, 1994.