APA-Zitierstil (7. Ausg.)

Gentle, M. (2004). The CRM project management handbook: Building realistic expectations and managing risk (Reprinted.). Kogan Page.

Chicago-Zitierstil (17. Ausg.)

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. Reprinted. London: Kogan Page, 2004.

MLA-Zitierstil (9. Ausg.)

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. Reprinted. Kogan Page, 2004.