Competing globally: mastering multicultural management and negotiations
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston [u.a.]
Butterworth-Heinemann
2001
|
| Series: | Managing cultural differences series
|
| Subjects: | |
| Online Access: | Publisher description Table of contents Inhaltsverzeichnis |
| Physical Description: | XVIII, 262 S. |
| ISBN: | 0877193711 |
Staff View
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| adam_text | Contents
Foreword xii
Series Preface xiv
Acknowledgments xv
Introduction xvi
1
Sailing Across Business Cultures 1
Negotiating Globally 2. Managing Globally 6. Mastering
Multicultural Meetings 7. Managing Multicultural Teams 9.
Conducting Training Across Culture 17. Summary 18.
2
Working One-on-One with Americans 19
Test Your Skills Dealing with Americans 20. American Cultural
Values 22. Meeting the Americans 25. Tips for Meeting
Americans 28. On the Phone with Americans 28. Tips On
Phone Etiquette with Americans 30. Writing to Americans 30.
Tips for Writing to Americans 33. Presenting to Americans 34.
Test Your Skills for Conducting Meetings with and Presenting
to Americans 34. Tips for Presenting to Americans 36.
The American Decision-Making Process 36. Negotiating with
Americans 36. Encountering the American Negotiators 38.
Working with Americans 39. Test Your Skills for Working with
Americans 41. Tips for Training Americans 42. Tips for
Motivating Americans 43. Tips for Performance Reviews of
Americans 43. Socializing with Americans 44. Test Your
Skills in Socializing with Americans 46. Summary 47.
3
Facing the Japanese Salaryman 49
Test Your Skills Dealing with the Japanese 50. A Personal Tale:
My Encounter with the Japanese Salaryman 51. Japanese
Cultural Values 53. The Japanese Salaryman 54. Mr. Bell s
First Trip to Japan 56. Working for the Salaryman 58.
Enhancing Relationships with Japanese 62. Tips for Marketing
to the Japanese 63. On the Phone with the Japanese 63.
Writing to the Japanese 65. Japanese Nonverbal Messages 66.
Conducting Meetings and Presentations 68. Presenting to
Gusaki International 69. Cultural Tips for Conducting
Meetings and Presentations 71. Cultural Taboos in Conducting
Meetings and Presentations 71. The Japanese Decision-Making
Process 72. Encountering the Japanese Negotiators 73. Social
Etiquette 74. Summary 74.
4
Competing on the Battleground with Koreans 76
Test Your Skills for Dealing with Koreans 77. Personal Tale:
Be Ready, Fire! 78. Korean Cultural Values 80. The Isms of
Korea 81. The Company as an Extension of the Family 82.
Meeting the Koreans 83. Avoid These Taboos 84. On the
Phone with Koreans 85. Writing to the Koreans 86. Korean
Letters 87. Tips for Written Communication with Koreans 88.
Conducting Meetings and Presentations 88. Tips for Conducting
Meetings with Koreans 89. Enhancing Relationships with
Koreans 90. Persuading Koreans 92. Characteristics of
the Korean Negotiator 92. Contracting with Koreans 95.
The Korean Decision-Making Process 96. Encountering the
Korean Negotiators 97. Enhancing Your Negotiation Success
with Koreans 98. Working with Koreans 99. Training
Koreans 100. Tips for Training Koreans 100. Motivating
Koreans 101. Promotions within Korean Organizations 102.
Social Etiquette When Dealing with Koreans 102.
Summary 103.
5
Dealing with Indonesian Paks 104
Test Your Skills Dealing with Indonesians: True or False? 105.
Personal Tale: Who Do You Know? 106. Indonesian Cultural
Values 106. An Indonesian Civil Servant s Values 108. Private
Businessperson s Values 108. Meeting Indonesians 109. Tips
for Enhancing Your Relationship with Indonesians 113.
Interacting with the Paks 113. On the Phone with Indone¬
sians 114. Writing to Indonesians 114. Conducting Meetings
and Presentations 116. Tips for Conducting Successful Meet¬
ings and Presentations 119. Persuading Indonesians 120.
Encountering Indonesian Negotiators 124. Working with
Indonesians 125. Training Indonesians 126. Motivating
Indonesians 127. Social Etiquette 127. Summary 128.
6
Mastering the Thai Wai 129
Test Your Skills in Dealing with Thais with the Following
True-or-False Statements 130. Personal Tale: Can You
Wai? 130. Thai Cultural Values 131. Meeting Thais 134.
On the Phone with Thais 136. Writing to Thais 138.
Conducting Meetings and Presentations 140. Persuading
Thais 141. Encountering the Thai Negotiators 143. Working
with Thais 144. Social Etiquette 146. Summary 147.
7
Flattering the Arabs 149
Test Your Skills Dealing with Arabs 149. Mr. Bell Meets with
Arabs: A Cautionary Tale 150. Arab Cultural Values 153.
Meeting Arabs 154. On the Phone with Arabs 156. Writing
to an Arab 159. Enhancing Relationships with Arabs 161.
Conducting Meetings and Presentations 164. Persuading
Arabs 167. Encountering Your Arab Negotiators 172.
Working with Arabs 173. Social Etiquette 176.
Summary 179.
8
Discovering European Diversity 181
Test Your Skills in Dealing with Europeans: True or False? 182.
European Cultural Values 183. The Diversity of European
Cultural Values 184. Communicating Effectively with
Europeans 186. Summary 211.
9
Looking Behind the Chinese Facade 213
Test Your Skills in Dealing with Chinese: True or False? 214.
Personal Tales 215. Chinese Cultural Values 217. Priorities of
Values Among the Chinese 218. Meeting the Chinese 220.
Written Communication 224. Conducting Meetings and
Presentations 225. Tips for Conducting Business Meetings with
the Chinese 228. Persuading the Chinese 230. Negotiating in
the Street 231. Tips for Enhancing Your Relationships with the
Chinese 234. Characteristics of the Chinese Negotiator 235.
Countering the Chinese Negotiation Team 236. Further Tips
for Negotiating with Chinese 237. Contracting with
Chinese 237. Working with the Chinese 238. Tips for Working
with the Chinese 239. Social Etiquette 241. Summary 243.
Epilogue 244
Recommended Reading 247
Index 255
|
| adam_txt |
Contents
Foreword xii
Series Preface xiv
Acknowledgments xv
Introduction xvi
1
Sailing Across Business Cultures 1
Negotiating Globally 2. Managing Globally 6. Mastering
Multicultural Meetings 7. Managing Multicultural Teams 9.
Conducting Training Across Culture 17. Summary 18.
2
Working One-on-One with Americans 19
Test Your Skills Dealing with Americans 20. American Cultural
Values 22. Meeting the Americans 25. Tips for Meeting
Americans 28. On the Phone with Americans 28. Tips On
Phone Etiquette with Americans 30. Writing to Americans 30.
Tips for Writing to Americans 33. Presenting to Americans 34.
Test Your Skills for Conducting Meetings with and Presenting
to Americans 34. Tips for Presenting to Americans 36.
The American Decision-Making Process 36. Negotiating with
Americans 36. Encountering the American Negotiators 38.
Working with Americans 39. Test Your Skills for Working with
Americans 41. Tips for Training Americans 42. Tips for
Motivating Americans 43. Tips for Performance Reviews of
Americans 43. Socializing with Americans 44. Test Your
Skills in Socializing with Americans 46. Summary 47.
3
Facing the Japanese Salaryman 49
Test Your Skills Dealing with the Japanese 50. A Personal Tale:
My Encounter with the Japanese Salaryman 51. Japanese
Cultural Values 53. The Japanese Salaryman 54. Mr. Bell's
First Trip to Japan 56. Working for the Salaryman 58.
Enhancing Relationships with Japanese 62. Tips for Marketing
to the Japanese 63. On the Phone with the Japanese 63.
Writing to the Japanese 65. Japanese Nonverbal Messages 66.
Conducting Meetings and Presentations 68. Presenting to
Gusaki International 69. Cultural Tips for Conducting
Meetings and Presentations 71. Cultural Taboos in Conducting
Meetings and Presentations 71. The Japanese Decision-Making
Process 72. Encountering the Japanese Negotiators 73. Social
Etiquette 74. Summary 74.
4
Competing on the Battleground with Koreans 76
Test Your Skills for Dealing with Koreans 77. Personal Tale:
Be Ready, Fire! 78. Korean Cultural Values 80. The Isms of
Korea 81. The Company as an Extension of the Family 82.
Meeting the Koreans 83. Avoid These Taboos 84. On the
Phone with Koreans 85. Writing to the Koreans 86. Korean
Letters 87. Tips for Written Communication with Koreans 88.
Conducting Meetings and Presentations 88. Tips for Conducting
Meetings with Koreans 89. Enhancing Relationships with
Koreans 90. Persuading Koreans 92. Characteristics of
the Korean Negotiator 92. Contracting with Koreans 95.
The Korean Decision-Making Process 96. Encountering the
Korean Negotiators 97. Enhancing Your Negotiation Success
with Koreans 98. Working with Koreans 99. Training
Koreans 100. Tips for Training Koreans 100. Motivating
Koreans 101. Promotions within Korean Organizations 102.
Social Etiquette When Dealing with Koreans 102.
Summary 103.
5
Dealing with Indonesian Paks 104
Test Your Skills Dealing with Indonesians: True or False? 105.
Personal Tale: Who Do You Know? 106. Indonesian Cultural
Values 106. An Indonesian Civil Servant's Values 108. Private
Businessperson's Values 108. Meeting Indonesians 109. Tips
for Enhancing Your Relationship with Indonesians 113.
Interacting with the Paks 113. On the Phone with Indone¬
sians 114. Writing to Indonesians 114. Conducting Meetings
and Presentations 116. Tips for Conducting Successful Meet¬
ings and Presentations 119. Persuading Indonesians 120.
Encountering Indonesian Negotiators 124. Working with
Indonesians 125. Training Indonesians 126. Motivating
Indonesians 127. Social Etiquette 127. Summary 128.
6
Mastering the Thai Wai 129
Test Your Skills in Dealing with Thais with the Following
True-or-False Statements 130. Personal Tale: Can You
Wai? 130. Thai Cultural Values 131. Meeting Thais 134.
On the Phone with Thais 136. Writing to Thais 138.
Conducting Meetings and Presentations 140. Persuading
Thais 141. Encountering the Thai Negotiators 143. Working
with Thais 144. Social Etiquette 146. Summary 147.
7
Flattering the Arabs 149
Test Your Skills Dealing with Arabs 149. Mr. Bell Meets with
Arabs: A Cautionary Tale 150. Arab Cultural Values 153.
Meeting Arabs 154. On the Phone with Arabs 156. Writing
to an Arab 159. Enhancing Relationships with Arabs 161.
Conducting Meetings and Presentations 164. Persuading
Arabs 167. Encountering Your Arab Negotiators 172.
Working with Arabs 173. Social Etiquette 176.
Summary 179.
8
Discovering European Diversity 181
Test Your Skills in Dealing with Europeans: True or False? 182.
European Cultural Values 183. The Diversity of European
Cultural Values 184. Communicating Effectively with
Europeans 186. Summary 211.
9
Looking Behind the Chinese Facade 213
Test Your Skills in Dealing with Chinese: True or False? 214.
Personal Tales 215. Chinese Cultural Values 217. Priorities of
Values Among the Chinese 218. Meeting the Chinese 220.
Written Communication 224. Conducting Meetings and
Presentations 225. Tips for Conducting Business Meetings with
the Chinese 228. Persuading the Chinese 230. Negotiating in
the Street 231. Tips for Enhancing Your Relationships with the
Chinese 234. Characteristics of the Chinese Negotiator 235.
Countering the Chinese Negotiation Team 236. Further Tips
for Negotiating with Chinese 237. Contracting with
Chinese 237. Working with the Chinese 238. Tips for Working
with the Chinese 239. Social Etiquette 241. Summary 243.
Epilogue 244
Recommended Reading 247
Index 255 |
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| index_date | 2024-07-02T22:33:56Z |
| indexdate | 2024-07-09T21:23:54Z |
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| spelling | Elashmawi, Farid Verfasser aut Competing globally mastering multicultural management and negotiations Farid Elashmawi Boston [u.a.] Butterworth-Heinemann 2001 XVIII, 262 S. txt rdacontent n rdamedia nc rdacarrier Managing cultural differences series Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Competition, International Internationales Management (DE-588)4114040-0 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Internationales Management (DE-588)4114040-0 s Kulturkontakt (DE-588)4033569-0 s DE-604 Interkulturelles Management (DE-588)4343519-1 s http://www.loc.gov/catdir/description/els031/2001018458.html Publisher description http://www.loc.gov/catdir/toc/els031/2001018458.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016846028&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Elashmawi, Farid Competing globally mastering multicultural management and negotiations Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Competition, International Internationales Management (DE-588)4114040-0 gnd Kulturkontakt (DE-588)4033569-0 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| subject_GND | (DE-588)4114040-0 (DE-588)4033569-0 (DE-588)4343519-1 |
| title | Competing globally mastering multicultural management and negotiations |
| title_auth | Competing globally mastering multicultural management and negotiations |
| title_exact_search | Competing globally mastering multicultural management and negotiations |
| title_exact_search_txtP | Competing globally mastering multicultural management and negotiations |
| title_full | Competing globally mastering multicultural management and negotiations Farid Elashmawi |
| title_fullStr | Competing globally mastering multicultural management and negotiations Farid Elashmawi |
| title_full_unstemmed | Competing globally mastering multicultural management and negotiations Farid Elashmawi |
| title_short | Competing globally |
| title_sort | competing globally mastering multicultural management and negotiations |
| title_sub | mastering multicultural management and negotiations |
| topic | Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Competition, International Internationales Management (DE-588)4114040-0 gnd Kulturkontakt (DE-588)4033569-0 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| topic_facet | Interkulturelle Kommunikation Multinationales Unternehmen International business enterprises -- Management International business enterprises -- Management -- Cross-cultural studies Intercultural communication Competition, International Internationales Management Kulturkontakt Interkulturelles Management |
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