Holdings: Business and society

Business and society: a managerial approach

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Bibliographic Details
Main Author:	Vernon, Heidi (Author)
Format:	Book
Language:	English
Published:	Boston, MA [u.a.] Irwin/McGraw-Hill 1998
Edition:	6. ed.
Subjects:	Gesellschaft Industrie Industries > Social aspects > United States Industrial management > United States Business ethics > United States USA United States > Commerce
Online Access:	Publisher description Table of contents Inhaltsverzeichnis
Physical Description:	XVI, 632 S. Ill., graph. Darst.
ISBN:	0256217653

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MARC


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adam_text	BRIEF C PARTI Strategic Management of Social Issues 1 Business and Social Responsiveness 3 2 Strategy Formulation 37 3 Strategy Implementation and Evaluation 83 4 Crisis Management 121 5 Ethics 155 6 The Origins of Big Business 195 PART II Political and Community Responsiveness 7 Managing the Legal and Political Processes 229 8 Regulation 259 9 Regulation and Deregulation from the 1960s to the 1990s 279 10 Philanthropy and Corporate Giving 309 O N T E N T S PART III Managing People and Social Issues 11 Workplace Issues for the Late 1990s 351 12 Equal Employment and Affirmative Action 391 13 Unions, Occupational Safety, and Health 429 PART IV Consumer Welfare 14 Consumers and Information 463 15 Product Use Issues 497 PARTV The Environment 16 Environmental Issues 531 17 The International Environment 571 18 Beta s Management Challenge 611 Index 619 ix Contents Environmental Scanning and Analysis 71 Strategic Choice 73 Summary 76 Project 77 Questions 77 Beta Pharmaceuticals: Introduction 77 Beta Case 2: Strategy Formulation 78 3 Strategy Implementation and Evaluation 83 Case: Stakeholders and Nuclear Waste 83 Stakeholder Analysis 86 The Stakeholder Influence Map 87 Stakeholder Analysis and Management 90 External Direct Forces 92 Internal Direct Forces 96 External Indirect Forces 99 Internal Indirect Forces 101 Stakeholders Power to Affect Firms Affairs 103 Stakeholders Resources 105 Selection of Alternatives 106 Managing for Social Responsiveness 108 Managing for Social Responsiveness 109 Classification of Major Social Issues 309 Determine Priorities and Collect Data 110 Select a Plan or Policy 110 Implementation (Action) 112 Control and Measure Performance 112 The Three-Stage Implementation Pattern 114 The Social Audit 115 Summary 118 Projects 118 Questions 118 Beta Case 3: Strategy Implementation and Evaluation f 19 xi 4 Crisis Management 121 Case; Dow Corning and Breast Implants 122 Crisis Classification 126 Internally Generated Crisis 126 Environmental Crises: A Special Situation 128 A Model for Crisis Management 129 Anatomy of a Major Crisis 132 The Precrisis or Prodromal Stage 132 The Crisis Stage 133 The Postcrisis Stage 133 Prudential Securities, Inc.: An Internally Generated Crisis 134 The Precrisis or Prodromal Stage 134 The Crisis Stage 138 The Postcrisis Stage 138 The Exxon Valdez: A Major External Environmental Accident 140 The Precrisis or Prodromal Stage 142 The Crisis Stage 142 The Postcrisis Stage 143 Routine Crises 146 Effective Crisis Management 146 The Team Approach 146 Crises and the Media 149 Summary 152 Questions 153 Project 153 Beta Case 4: Crisis Management 154 5 Ethics 155 Case: Barings PLC 156 The Background of the Ethics Debate 159 Ideological Arguments 163 Ethics: Whose Responsibility? 166 Educating Managers in Business Ethics 167 Setting Standards for Ethical Behavior in Corporations 170 Benefits of Guidelines 173 Ethics, Credos, Programs, and Codes 173 Contents Functional Agencies 271 Economic Agencies 272 Social Agencies 272 Case: The Justice Department and Antitrust Legislation 273 Summary 276 Projects 277 Questions 277 Beta Case 8: Regulation 278 9 Regulation and Deregulation from the 1960s to the 1990s 279 Case: Regulation and the Cable Industry 279 Regulations in the 1960s 282 From Regulation to Deregulation, 1960-1978 284 The Carter Administration 285 The Airline Industry 286 The Trucking Industry 286 The Communications Industry 287 The Reagan Administration, 1980-1988 287 Airlines 291 Telephone Industry 291 The Reagan-Bush Transition: The Case of the Banking Industry 292 New Banking Regulation 293 The Clinton Years, 1992-1996 295 Regulatory Issues in the Clinton Administration 297 Summary 305 Questions 306 Beta Case 9: Regulation and Deregulation 306 Appendix: U.S. Regulatory Agencies 307 10 Philanthropy and Corporate Giving 309 Case: United Way 309 Charitable Organizations 311 Company Towns 312 xiii Individual Giving 313 Individual Giving in the 1990s 314 The Political Controversy 316 Giving in 1995 31.8 New Models for Nonprofit Organizations: The Arts as an Example 320 Individual Charitable Giving 323 Corporate and Large Foundations 326 How Is Your Money Spent? 329 Case: The Foundation for New Era Philanthropy 330 The Strategic Marketing Approach to Corporate Giving: Doing Well by Doing Good 336 Cause-Related Marketing 336 An International Perspective on Charitable Giving 340 The British Example 341 The Japanese Example 343 Summary 345 Questions and Projects 346 Beta Case 10: Community Support and Philanthropy 347 PART III Managing People and Social Issues 11 Workplace Issues for the Late 1990s 351 Case: Jennifer Stills Workday 351 A Changing Labor Force 353 Employee Privacy 354 The Government and Privacy 356 Polygraph Testing 357 Electronic Surveillance in the Workplace 359 Stress 362 Workplace Violence 365 Guidelines for Preventing Workplace Violence 367 Medical Issues in the Workplace 368 Substance Abuse 369 Contents PART IV Consumer Welfare 14 Consumers and Information 463 Case: What You Don t Know about Drugs ... 463 Consumerism 464 Regulation and Consumer Protection 468 The Federal Trade Commission 468 The Food and Drug Adminstration 475 Consumers Sources of Information 478 What is Good Information 482 Advertising 482 Advertising Goals 482 Deceptive Advertising 483 Summary 493 Questions 494 Projects 494 Beta Case 14: Consumers and Information 495 15 Product Use Issues 497 Case: General Motors and Its Pickup Trucks 497 Product Quality 500 History of Quality Control 500 Eight Dimensions of Quality 502 Total Quality Management 505 The Malcolm Baldrige National Quality Award 507 ISO 9000 509 Sybase, Inc.: A Company That Ate the Elephant One Bite at a Time 511 ISO 14000 513 Regulation of Product Safety 515 The Legal Environment 517 Theories of Product Liability 518 Negligence 518 Design Defect 520 Warranty 522 XV Strict Liability 523 Case: Cellular Phones and Electromagnetic Fields: Are These Phones Safe? 524 Summary 525 Questions 526 Projects 526 Beta Case 15: Product Use Issues 527 PART V The Environment 16 Environmental Issues 531 Case: Buying and Selling the Right to Pollute 531 History of Air and Water Pollution 535 Regulatory Agencies 536 Council on Environmental Quality (CEQ) 536 Environmental Protection Agency (EPA) 536 Clean Air 539 The Clean Air Act of 1990 541 The Clean Car 544 Clean Water 548 Clean Water Act of 1972 548 Safe Drinking Water Act 551 Hazardous Waste 553 Waste Reduction 555 Recycling: A Strategy for Reducing Waste 555 Alternative Fuels: Another Strategy for Reducing Waste 558 A Systems Approach to Waste Minimization 560 Waste Management 561 Radioactive Waste in the United States 565 Summary 568 Questions 569 Projects 569 Beta Case 16: Environmental Issues 570 xvi Contents 17 The International Environment 571 Case: The Aral Sea 572 Sustainable Development 573 Trade Policy and the Environment 575 The Environment and the European Union 578 Green Politics 578 Environmental Policy Implementation 580 The Environment and Eastern Europe 582 The Example of Poland 583 The Example of the Former Soviet Union 585 The Environment and Asia 588 China: A Nation in Transition 588 China and the Three Gorges Project 590 Development versus the Environment 593 Four Themes 593 International Agreements on the Environment: Before Rio and Beyond 598 The Earth Summit, Rio de Janeiro 600 Summary 608 Questions 608 Beta Case 17: International Environment 609 18 Beta s Management Challenge 611 Index 619 C O N T PARTI Strategic Management of Social Issues 1 Business and Social Responsiveness 3 Issues of the Late 1990s 5 The U.S. Economy 6 Immigration 7 Age Segmentation 8 Gender Issues 10 Corporate Restructuring 10 Politics and Change 13 The Nature of Capitalism 15 Private Property 16 The Dynamic Nature of Business 18 The Modern Corporation 19 The Linkage between Strategy and the Economic, Social, and Political Environments 21 Social Responsiveness Management 22 The Firm and Its Larger Environment 23 Strategy Formulation 24 Strategy Implementation 24 Performance Evaluation 24 The Business and Society Responsibility Debate 24 x E N T S The Scope of Business Responsibility 30 Case: Daiwa Bank 33 Summary 35 Questions 36 2 Strategy Formulation 37 Case: Gillette Company 37 The Environment of Strategy Formulation 39 Elements of the Environment 41 The Economic Environment 41 The Social Environment 43 The Legal and Political Environment 47 The Technological Environment 47 Strategic Management and Organizational Culture 55 Values and Leadership 55 Adaptability to Change 58 A Framework for Strategy Formulation 59 The Mission Statement 59 Corporate Objectives 64 Internal Assessment 65 Organizational Weaknesses, Social Issues, Visibility, and Vulnerability 67 xii Contents Ethics Credos 175 Ethics Codes 176 General Code Contents 179 Employee Issues 181 Whistle-Blowing 182 International Ethics 184 Multinational Corporations 188 Summary 189 Projects 192 Questions 193 Beta Case 5: Ethics 194 6 The Origins of Big Business 195 Conditions Supporting Business Development in the United States 196 Plentiful Natural Resources 197 Favorable Social and Political Environments 198 Population Growth and Urbanism 200 The Transportation Revolution 201 Innovations in Communication 202 Technological Developments 203 Stages of Capitalism 205 Prebusiness and Petty Capitalism 205 Mercantile Capitalism 206 Industrial Capitalism 207 Finance Capitalism 210 National Capitalism 216 Summary 223 Questions 224 Beta Case 6: The Origins of Big Business 225 PART II Political and Community Responsiveness 7 Managing the Legal and Political Processes 229 Case: Product Liability Law 230 The Legal Framework 233 The U.S. Constitution 233 Informal Societal Rules 234 Corporations and the Law 235 The Political and Legal Frameworks 237 Corporate Political Stakeholders 237 Major Stakeholders Groups 238 Corporate Political Power 240 The Corporate Political Program 242 Skills of the Political Manager 243 Political and Legal Stakeholder Groups 245 Business Associations 245 Political Action Committees 246 Lobbying and Legislation 247 Passage of Legislation 251 Prelegislative Phase 251 The Legislative Process 252 Administrative Agencies 254 Working with Agencies 255 Summary 256 Projects 256 Questions 257 Beta Case 7: The Legal and Political Arenas 258 8 Regulation 259 Case: Regulation in Our Daily Lives 261 Business Regulation from the 19th Century to World War I 262 Interstate Commerce Act of 1887 262 Sherman Antitrust Act of 1890 265 Federal Trade Commission Act of 1914 267 Consumer Regulation from the 19th Century to World War I 268 Pure Food and Drug Act of 1906 268 Business Regulation Summary 270 World War I to the New Deal 270 Regulation in the New Deal 271 XIV Contents Disabled Workers 371 Aids in the Workplace 376 Family and Child Care Benefits 379 The Family Leave Bill 379 Child Care 380 Elder Care 383 Health Care 384 Summary 387 Projects 388 Questions 388 Beta Case 11: Workplace Issues for the 1990s 389 12 Equal Employment and Affirmative Action 391 Case: Diversity Training 391 A Level Playing Field 392 Civil Rights Act of 1964 392 Background 392 Employee Qualifications 393 Title VII of the Civil Rights Act of 1964 394 Equal Employment Opportunity Commission (EEOC) 395 Affirmative Action 396 Landmark Supreme Court Decisions 398 Allan Bakke v The Regents of the University of California 399 United Steelworkers, etc. v Weber 400 Memphis Fire Department v Shotts 400 City of Richmond v J. A. Croson 401 Equal Opportunity and Affirmative Action in the 1980s 402 The Civil Rights Act of 1991 403 Changing Views of Affirmative Action, the Mid-1990s and Beyond 405 The California Plan 406 Race Discrimination: The Case of Texaco 409 Sexual Harassment 414 Mitsubishi Motor Manufacturing of America, Inc. (MMMA) 415 Astra USA, Inc., and Sexual Harassment 418 Age Discrimination 421 Managing an Aging Workforce 424 Making the Most of Diversity 425 Summary 426 Questions 427 Projects 427 Beta Case 12: Equal Employment and Affirmative Action 428 13 Unions, Occupational Safety, and Health 429 Case: Jennifer Stills and Workplace Safety 429 The Changing Work Environment 430 Labor Unions 430 The Development of Nationwide Unions 430 Union Activity in the 1980s 433 Labor in the 1990s 435 European Labor Issues 439 Occupational Safety and Health 444 Development of Worker Health and Safety Concerns 444 The Occupational Safety and Health Act 447 The Reagan and Bush Years 449 OSHA and the Clinton Administration 451 . Repetitive Stress: A Workplace Safety Issue 453 Management Strategy for Workplace Safety Issues 456 Summary 457 Questions 458 Projects 458 Beta Case 13: Unions and Workplace Safety 459
adam_txt	BRIEF C PARTI Strategic Management of Social Issues 1 Business and Social Responsiveness 3 2 Strategy Formulation 37 3 Strategy Implementation and Evaluation 83 4 Crisis Management 121 5 Ethics 155 6 The Origins of Big Business 195 PART II Political and Community Responsiveness 7 Managing the Legal and Political Processes 229 8 Regulation 259 9 Regulation and Deregulation from the 1960s to the 1990s 279 10 Philanthropy and Corporate Giving 309 O N T E N T S PART III Managing People and Social Issues 11 Workplace Issues for the Late 1990s 351 12 Equal Employment and Affirmative Action 391 13 Unions, Occupational Safety, and Health 429 PART IV Consumer Welfare 14 Consumers and Information 463 15 Product Use Issues 497 PARTV The Environment 16 Environmental Issues 531 17 The International Environment 571 18 Beta's Management Challenge 611 Index 619 ix Contents Environmental Scanning and Analysis 71 Strategic Choice 73 Summary 76 Project 77 Questions 77 Beta Pharmaceuticals: Introduction 77 Beta Case 2: Strategy Formulation 78 3 Strategy Implementation and Evaluation 83 Case: Stakeholders and Nuclear Waste 83 Stakeholder Analysis 86 The Stakeholder Influence Map 87 Stakeholder Analysis and Management 90 External Direct Forces 92 Internal Direct Forces 96 External Indirect Forces 99 Internal Indirect Forces 101 Stakeholders' Power to Affect Firms' Affairs 103 Stakeholders' Resources 105 Selection of Alternatives 106 Managing for Social Responsiveness 108 Managing for Social Responsiveness 109 Classification of Major Social Issues 309 Determine Priorities and Collect Data 110 Select a Plan or Policy 110 Implementation (Action) 112 Control and Measure Performance 112 The Three-Stage Implementation Pattern 114 The Social Audit 115 Summary 118 Projects 118 Questions 118 Beta Case 3: Strategy Implementation and Evaluation f 19 xi 4 Crisis Management 121 Case; Dow Corning and Breast Implants 122 Crisis Classification 126 Internally Generated Crisis 126 Environmental Crises: A Special Situation 128 A Model for Crisis Management 129 Anatomy of a Major Crisis 132 The Precrisis or Prodromal Stage 132 The Crisis Stage 133 The Postcrisis Stage 133 Prudential Securities, Inc.: An Internally Generated Crisis 134 The Precrisis or Prodromal Stage 134 The Crisis Stage 138 The Postcrisis Stage 138 The Exxon Valdez: A Major External Environmental Accident 140 The Precrisis or Prodromal Stage 142 The Crisis Stage 142 The Postcrisis Stage 143 Routine Crises 146 Effective Crisis Management 146 The Team Approach 146 Crises and the Media 149 Summary 152 Questions 153 Project 153 Beta Case 4: Crisis Management 154 5 Ethics 155 Case: Barings PLC 156 The Background of the Ethics Debate 159 Ideological Arguments 163 Ethics: Whose Responsibility? 166 Educating Managers in Business Ethics 167 Setting Standards for Ethical Behavior in Corporations 170 Benefits of Guidelines 173 Ethics, Credos, Programs, and Codes 173 Contents Functional Agencies 271 Economic Agencies 272 Social Agencies 272 Case: The Justice Department and Antitrust Legislation 273 Summary 276 Projects 277 Questions 277 Beta Case 8: Regulation 278 9 Regulation and Deregulation from the 1960s to the 1990s 279 Case: Regulation and the Cable Industry 279 Regulations in the 1960s 282 From Regulation to Deregulation, 1960-1978 284 The Carter Administration 285 The Airline Industry 286 The Trucking Industry 286 The Communications Industry 287 The Reagan Administration, 1980-1988 287 Airlines 291 Telephone Industry 291 The Reagan-Bush Transition: The Case of the Banking Industry 292 New Banking Regulation 293 The Clinton Years, 1992-1996 295 Regulatory Issues in the Clinton Administration 297 Summary 305 Questions 306 Beta Case 9: Regulation and Deregulation 306 Appendix: U.S. Regulatory Agencies 307 10 Philanthropy and Corporate Giving 309 Case: United Way 309 Charitable Organizations 311 Company Towns 312 xiii Individual Giving 313 Individual Giving in the 1990s 314 The Political Controversy 316 Giving in 1995 31.8 New Models for Nonprofit Organizations: The Arts as an Example 320 Individual Charitable Giving 323 Corporate and Large Foundations 326 How Is Your Money Spent? 329 Case: The Foundation for New Era Philanthropy 330 The Strategic Marketing Approach to Corporate Giving: Doing Well by Doing Good 336 Cause-Related Marketing 336 An International Perspective on Charitable Giving 340 The British Example 341 The Japanese Example 343 Summary 345 Questions and Projects 346 Beta Case 10: Community Support and Philanthropy 347 PART III Managing People and Social Issues 11 Workplace Issues for the Late 1990s 351 Case: Jennifer Stills' Workday 351 A Changing Labor Force 353 Employee Privacy 354 The Government and Privacy 356 Polygraph Testing 357 Electronic Surveillance in the Workplace 359 Stress 362 Workplace Violence 365 Guidelines for Preventing Workplace Violence 367 Medical Issues in the Workplace 368 Substance Abuse 369 Contents PART IV Consumer Welfare 14 Consumers and Information 463 Case: What You Don't Know about Drugs . 463 Consumerism 464 Regulation and Consumer Protection 468 The Federal Trade Commission 468 The Food and Drug Adminstration 475 Consumers' Sources of Information 478 What is Good Information 482 Advertising 482 Advertising Goals 482 Deceptive Advertising 483 Summary 493 Questions 494 Projects 494 Beta Case 14: Consumers and Information 495 15 Product Use Issues 497 Case: General Motors and Its Pickup Trucks 497 Product Quality 500 History of Quality Control 500 Eight Dimensions of Quality 502 Total Quality Management 505 The Malcolm Baldrige National Quality Award 507 ISO 9000 509 Sybase, Inc.: A Company That Ate the Elephant One Bite at a Time 511 ISO 14000 513 Regulation of Product Safety 515 The Legal Environment 517 Theories of Product Liability 518 Negligence 518 Design Defect 520 Warranty 522 XV Strict Liability 523 Case: Cellular Phones and Electromagnetic Fields: Are These Phones Safe? 524 Summary 525 Questions 526 Projects 526 Beta Case 15: Product Use Issues 527 PART V The Environment 16 Environmental Issues 531 Case: Buying and Selling the Right to Pollute 531 History of Air and Water Pollution 535 Regulatory Agencies 536 Council on Environmental Quality (CEQ) 536 Environmental Protection Agency (EPA) 536 Clean Air 539 The Clean Air Act of 1990 541 The Clean Car 544 Clean Water 548 Clean Water Act of 1972 548 Safe Drinking Water Act 551 Hazardous Waste 553 Waste Reduction 555 Recycling: A Strategy for Reducing Waste 555 Alternative Fuels: Another Strategy for Reducing Waste 558 A Systems Approach to Waste Minimization 560 Waste Management 561 Radioactive Waste in the United States 565 Summary 568 Questions 569 Projects 569 Beta Case 16: Environmental Issues 570 xvi Contents 17 The International Environment 571 Case: The Aral Sea 572 Sustainable Development 573 Trade Policy and the Environment 575 The Environment and the European Union 578 Green Politics 578 Environmental Policy Implementation 580 The Environment and Eastern Europe 582 The Example of Poland 583 The Example of the Former Soviet Union 585 The Environment and Asia 588 China: A Nation in Transition 588 China and the Three Gorges Project 590 Development versus the Environment 593 Four Themes 593 International Agreements on the Environment: Before Rio and Beyond 598 The Earth Summit, Rio de Janeiro 600 Summary 608 Questions 608 Beta Case 17: International Environment 609 18 Beta's Management Challenge 611 Index 619 C O N T PARTI Strategic Management of Social Issues 1 Business and Social Responsiveness 3 Issues of the Late 1990s 5 The U.S. Economy 6 Immigration 7 Age Segmentation 8 Gender Issues 10 Corporate Restructuring 10 Politics and Change 13 The Nature of Capitalism 15 Private Property 16 The Dynamic Nature of Business 18 The Modern Corporation 19 The Linkage between Strategy and the Economic, Social, and Political Environments 21 Social Responsiveness Management 22 The Firm and Its Larger Environment 23 Strategy Formulation 24 Strategy Implementation 24 Performance Evaluation 24 The Business and Society Responsibility Debate 24 x E N T S The Scope of Business Responsibility 30 Case: Daiwa Bank 33 Summary 35 Questions 36 2 Strategy Formulation 37 Case: Gillette Company 37 The Environment of Strategy Formulation 39 Elements of the Environment 41 The Economic Environment 41 The Social Environment 43 The Legal and Political Environment 47 The Technological Environment 47 Strategic Management and Organizational Culture 55 Values and Leadership 55 Adaptability to Change 58 A Framework for Strategy Formulation 59 The Mission Statement 59 Corporate Objectives 64 Internal Assessment 65 Organizational Weaknesses, Social Issues, Visibility, and Vulnerability 67 xii Contents Ethics Credos 175 Ethics Codes 176 General Code Contents 179 Employee Issues 181 Whistle-Blowing 182 International Ethics 184 Multinational Corporations 188 Summary 189 Projects 192 Questions 193 Beta Case 5: Ethics 194 6 The Origins of Big Business 195 Conditions Supporting Business Development in the United States 196 Plentiful Natural Resources 197 Favorable Social and Political Environments 198 Population Growth and Urbanism 200 The Transportation Revolution 201 Innovations in Communication 202 Technological Developments 203 Stages of Capitalism 205 Prebusiness and Petty Capitalism 205 Mercantile Capitalism 206 Industrial Capitalism 207 Finance Capitalism 210 National Capitalism 216 Summary 223 Questions 224 Beta Case 6: The Origins of Big Business 225 PART II Political and Community Responsiveness 7 Managing the Legal and Political Processes 229 Case: Product Liability Law 230 The Legal Framework 233 The U.S. Constitution 233 Informal Societal Rules 234 Corporations and the Law 235 The Political and Legal Frameworks 237 Corporate Political Stakeholders 237 Major Stakeholders Groups 238 Corporate Political Power 240 The Corporate Political Program 242 Skills of the Political Manager 243 Political and Legal Stakeholder Groups 245 Business Associations 245 Political Action Committees 246 Lobbying and Legislation 247 Passage of Legislation 251 Prelegislative Phase 251 The Legislative Process 252 Administrative Agencies 254 Working with Agencies 255 Summary 256 Projects 256 Questions 257 Beta Case 7: The Legal and Political Arenas 258 8 Regulation 259 Case: Regulation in Our Daily Lives 261 Business Regulation from the 19th Century to World War I 262 Interstate Commerce Act of 1887 262 Sherman Antitrust Act of 1890 265 Federal Trade Commission Act of 1914 267 Consumer Regulation from the 19th Century to World War I 268 Pure Food and Drug Act of 1906 268 Business Regulation Summary 270 World War I to the New Deal 270 Regulation in the New Deal 271 XIV Contents Disabled Workers 371 Aids in the Workplace 376 Family and Child Care Benefits 379 The Family Leave Bill 379 Child Care 380 Elder Care 383 Health Care 384 Summary 387 Projects 388 Questions 388 Beta Case 11: Workplace Issues for the 1990s 389 12 Equal Employment and Affirmative Action 391 Case: Diversity Training 391 A Level Playing Field 392 Civil Rights Act of 1964 392 Background 392 Employee Qualifications 393 Title VII of the Civil Rights Act of 1964 394 Equal Employment Opportunity Commission (EEOC) 395 Affirmative Action 396 Landmark Supreme Court Decisions 398 Allan Bakke v The Regents of the University of California 399 United Steelworkers, etc. v Weber 400 Memphis Fire Department v Shotts 400 City of Richmond v J. A. Croson 401 Equal Opportunity and Affirmative Action in the 1980s 402 The Civil Rights Act of 1991 403 Changing Views of Affirmative Action, the Mid-1990s and Beyond 405 The California Plan 406 Race Discrimination: The Case of Texaco 409 Sexual Harassment 414 Mitsubishi Motor Manufacturing of America, Inc. (MMMA) 415 Astra USA, Inc., and Sexual Harassment 418 Age Discrimination 421 Managing an Aging Workforce 424 Making the Most of Diversity 425 Summary 426 Questions 427 Projects 427 Beta Case 12: Equal Employment and Affirmative Action 428 13 Unions, Occupational Safety, and Health 429 Case: Jennifer Stills and Workplace Safety 429 The Changing Work Environment 430 Labor Unions 430 The Development of Nationwide Unions 430 Union Activity in the 1980s 433 Labor in the 1990s 435 European Labor Issues 439 Occupational Safety and Health 444 Development of Worker Health and Safety Concerns 444 The Occupational Safety and Health Act 447 The Reagan and Bush Years 449 OSHA and the Clinton Administration 451 . Repetitive Stress: A Workplace Safety Issue 453 Management Strategy for Workplace Safety Issues 456 Summary 457 Questions 458 Projects 458 Beta Case 13: Unions and Workplace Safety 459
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publisher	Irwin/McGraw-Hill
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spelling	Vernon, Heidi Verfasser aut Business and society a managerial approach Heidi Vernon 6. ed. Boston, MA [u.a.] Irwin/McGraw-Hill 1998 XVI, 632 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Gesellschaft Industrie Industries -- Social aspects -- United States Industrial management -- United States Business ethics -- United States USA United States -- Commerce http://www.loc.gov/catdir/description/mh023/97016986.html Publisher description http://www.loc.gov/catdir/toc/mh022/97016986.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016837896&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Vernon, Heidi Business and society a managerial approach Gesellschaft Industrie Industries -- Social aspects -- United States Industrial management -- United States Business ethics -- United States
title	Business and society a managerial approach
title_auth	Business and society a managerial approach
title_exact_search	Business and society a managerial approach
title_exact_search_txtP	Business and society a managerial approach
title_full	Business and society a managerial approach Heidi Vernon
title_fullStr	Business and society a managerial approach Heidi Vernon
title_full_unstemmed	Business and society a managerial approach Heidi Vernon
title_short	Business and society
title_sort	business and society a managerial approach
title_sub	a managerial approach
topic	Gesellschaft Industrie Industries -- Social aspects -- United States Industrial management -- United States Business ethics -- United States
topic_facet	Gesellschaft Industrie Industries -- Social aspects -- United States Industrial management -- United States Business ethics -- United States USA United States -- Commerce
url	http://www.loc.gov/catdir/description/mh023/97016986.html http://www.loc.gov/catdir/toc/mh022/97016986.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016837896&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT vernonheidi businessandsocietyamanagerialapproach

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