Total contingency planning for disasters: managing risk - minimizing loss - ensuring business continuity
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Wiley
1993
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 270 S. graph. Darst. |
| ISBN: | 047157418X |
Internformat
MARC
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| 245 | 1 | 0 | |a Total contingency planning for disasters |b managing risk - minimizing loss - ensuring business continuity |c Kenneth N. Myers |
| 264 | 1 | |a New York [u.a.] |b Wiley |c 1993 | |
| 300 | |a XVI, 270 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Crisis management | |
| 650 | 4 | |a Strategic planning | |
| 650 | 4 | |a Electronic data processing -- Backup processing alternatives | |
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Datensatz im Suchindex
| _version_ | 1804138153726967808 |
|---|---|
| adam_text | CONTENTS
1 INTRODUCTION 1
THE ABYSMAL SCIENCE 2
INCREASED TECHNOLOGY DEPENDENCY 3
Foreign Corrupt Practices Act 4
Interpretation Problem 4
CORPORATE ISSUE 6
DISASTER LIFE CYCLE 7
Normal Operations 8
Emergency Response 8
Interim Processing 8
Restoration 9
A DISCRETIONARY EXPENSE 9
2 DEFINING THE PROBLEM 11
AREAS OF EXPOSURE 11
Telephone Communications 12
Computer Processing Capability 12
Vital Facilities 12
AUDITORS CRITICISM 13
Only a Computer Recovery Plan 13
Present Plan May Not Work 14
EVALUATING AN EXISTING PLAN 14
Cost-Reduction Opportunities 15
Where to Look for Savings 17
Audit Concerns 20
Users Must Be the Architects 20
The Need for Cost-Effective Solutions 21
Backup 22
xi
CONTENTS
3 AWARENESS AND EDUCATION 25
TYPES OF DISASTERS 25
POTENTIAL IMPACT ON BUSINESS 26
Computers 27
Remote Data Communications 28
Voice Communications 28
Vital Facilities 29
Loss of Efficiency 29
PLAN OBJECTIVES 29
Safeguard Assets 30
Prevention 31
Organized Response 31
Business Continuity 32
Cash Flow, Customer Service, and Market Share 32
INSURANCE CONSIDERATIONS 34
Insurance Policy Versus Disaster Recovery Plan 35
What Impacts Insurance Premiums 35
HOW MUCH DETAIL 37
ESTABLISHING A FIRM FOUNDATION 39
CHARACTERISTICS OF A PLAN 40
Approval 40
Flexibility 40
Maintenance 41
Cost-Effectiveness 41
Business Continuity 41
Organized Response 41
Responsibility 41
Testing 42
CONVINCING OTHERS 42
Organizational Needs 42
Personal Needs 44
The Selling Process 44
4 PROJECT PLANNING 47
LIMIT SCOPE 47
Which Types of Disasters? 47
xii
CONTENTS
How Wide an Area? 48
Individual Business Units 49
What Issues Should Be Included? 49
DO NOT INHIBIT NORMAL OPERATIONS 49
GAME PLAN 50
Establish Policy and Strategy 51
Select a Plan Development Methodology 52
Communicate Policy, Strategy, and Methodology
to Senior Management 54
Develop Interim Processing Guidelines 55
TEAM CONCEPT 56
PLANNING TOOLS 57
Organization Chart 57
Telephone Directory 58
Auditors Comments 58
5 BUSINESS IMPACT ANALYSIS 59
WHAT IS REALLY CRITICAL? 61
A Word of Caution 61
AWARENESS AND EDUCATION 62
Mind Set 62
Education 63
Cost 63
REGULATORY AGENCY REPORTING
REQUIREMENTS 65
WINDOW 65
6 IMPLEMENTATION STRATEGY 67
THE ROLE OF SENIOR MANAGEMENT 67
THE ROLE OF A STEERING COMMITTEE 68
THE ROLE OF DEPARTMENT MANAGERS 69
THE ROLE OF FIRST-LINE SUPERVISORS 70
THE ROLE OF OUTSIDE SPECIALISTS 71
DEVELOP PLAN WITH FIRST-LINE SUPERVISORS 73
How Long Can You Do Without? 73
xiii
CONTENTS
How Would You Survive? 73
Industry Examples 75
OBTAIN DEPARTMENT MANAGERS APPROVAL 77
Present Findings 78
NONCOMPUTERIZED BUSINESS FUNCTIONS 78
Telephones 79
Buildings 79
7 PLAN DEVELOPMENT—THE MYERS PROCESS 81
PLAN REQUIREMENTS 82
Prevention 82
Recovery 83
Accountability 83
Audit 83
Plan Development Steps 84
KEY TASKS 85
Focus on Essential Business Functions, Not
Technology 85
Protect Ongoing Needs 85
Emphasize the Low Probability of a Major Disaster 86
Link Low Probability with the Need for Low-Cost,
Simple Solutions 86
Encourage Users to Accept Primary Responsibility
for Business Continuity Planning 86
Analyze Alternate Interim Processing Options 86
DEVELOPING INTERIM PROCESSING
GUIDELINES 87
Identify Vital Records 87
Evaluate Alternate Management Practices 87
Finalize Guidelines 88
Obtain Department Managers Approval of Interim
Processing Guidelines 88
COMPUTER PROCESSING ALTERNATIVES 89
Accounts Payable 89
Accounts Receivable 89
Billing 90
Cost Accounting 90
xiv
CONTENTS
Customer Service 90
Engineering 91
Fixed Assets 91
General Ledger 91
Human Resources 92
Inventory Management 92
Material Requirements Planning 93
Order Processing 93
Payroll 94
Production Scheduling 94
Purchasing 94
Receiving 95
Shipping 95
METHODS STANDARDS 96
DOCUMENTATION REVIEW AND PUBLISHING 98
Policy 98
Strategy 99
Executive Summary 99
Normal Operations 100
Emergency Response 101
Interim Processing 102
Restoration 106
Maintenance, Preparedness Reviews, and Testing 107
COST BENEFITS 108
Lower Plan Development Costs 108
Lower Backup Communications Costs 109
Minimization/Avoidance of Backup Computer
Subscription Fees 109
Lower Plan Maintenance Costs 110
Lower Testing Costs 110
CORPORATE BENEFITS 111
Sound Strategy for Plan Development 111
Focus Is on Keeping the Business Running 112
Auditors Are Supportive 112
Resolves What Is Critical 112
8 MAINTENANCE, EDUCATION, AND TESTING 115
xv
CONTENTS
MAINTENANCE 115
Normal Operations 116
Emergency Response 116
Interim Processing Guidelines 116
Restoration 116
USER CONTINUING EDUCATION AND
PREPAREDNESS REVIEWS 117
Planning 117
Examination 117
Education 118
Feedback 118
TECHNOLOGY TESTING 118
Planning 119
Conducting the Test 119
Feedback Summaries 120
APPENDIX A: A Manual on Disaster Recovery for Data
Centers: Guidelines and Standards 121
APPENDIX B: The Case of the Unpopular Disaster
Recovery Plan 133
APPENDIX C: The Case of the Incomplete Disaster
Recovery Plan 139
APPENDIX D: Sample Contingency Plan 143
GLOSSARY 259
INDEX 263
xvi
|
| adam_txt |
CONTENTS
1 INTRODUCTION 1
THE ABYSMAL SCIENCE 2
INCREASED TECHNOLOGY DEPENDENCY 3
Foreign Corrupt Practices Act 4
Interpretation Problem 4
CORPORATE ISSUE 6
DISASTER LIFE CYCLE 7
Normal Operations 8
Emergency Response 8
Interim Processing 8
Restoration 9
A DISCRETIONARY EXPENSE 9
2 DEFINING THE PROBLEM 11
AREAS OF EXPOSURE 11
Telephone Communications 12
Computer Processing Capability 12
Vital Facilities 12
AUDITORS'CRITICISM 13
Only a Computer Recovery Plan 13
Present Plan May Not Work 14
EVALUATING AN EXISTING PLAN 14
Cost-Reduction Opportunities 15
Where to Look for Savings 17
Audit Concerns 20
Users Must Be the Architects 20
The Need for Cost-Effective Solutions 21
Backup 22
xi
CONTENTS
3 AWARENESS AND EDUCATION 25
TYPES OF DISASTERS 25
POTENTIAL IMPACT ON BUSINESS 26
Computers 27
Remote Data Communications 28
Voice Communications 28
Vital Facilities 29
Loss of Efficiency 29
PLAN OBJECTIVES 29
Safeguard Assets 30
Prevention 31
Organized Response 31
Business Continuity 32
Cash Flow, Customer Service, and Market Share 32
INSURANCE CONSIDERATIONS 34
Insurance Policy Versus Disaster Recovery Plan 35
What Impacts Insurance Premiums 35
HOW MUCH DETAIL 37
ESTABLISHING A FIRM FOUNDATION 39
CHARACTERISTICS OF A PLAN 40
Approval 40
Flexibility 40
Maintenance 41
Cost-Effectiveness 41
Business Continuity 41
Organized Response 41
Responsibility 41
Testing 42
CONVINCING OTHERS 42
Organizational Needs 42
Personal Needs 44
The Selling Process 44
4 PROJECT PLANNING 47
LIMIT SCOPE 47
Which Types of Disasters? 47
xii
CONTENTS
How Wide an Area? 48
Individual Business Units 49
What Issues Should Be Included? 49
DO NOT INHIBIT NORMAL OPERATIONS 49
GAME PLAN 50
Establish Policy and Strategy 51
Select a Plan Development Methodology 52
Communicate Policy, Strategy, and Methodology
to Senior Management 54
Develop Interim Processing Guidelines 55
TEAM CONCEPT 56
PLANNING TOOLS 57
Organization Chart 57
Telephone Directory 58
Auditors' Comments 58
5 BUSINESS IMPACT ANALYSIS 59
WHAT IS REALLY CRITICAL? 61
A Word of Caution 61
AWARENESS AND EDUCATION 62
Mind Set 62
Education 63
Cost 63
REGULATORY AGENCY REPORTING
REQUIREMENTS 65
WINDOW 65
6 IMPLEMENTATION STRATEGY 67
THE ROLE OF SENIOR MANAGEMENT 67
THE ROLE OF A STEERING COMMITTEE 68
THE ROLE OF DEPARTMENT MANAGERS 69
THE ROLE OF FIRST-LINE SUPERVISORS 70
THE ROLE OF OUTSIDE SPECIALISTS 71
DEVELOP PLAN WITH FIRST-LINE SUPERVISORS 73
How Long Can You Do Without? 73
xiii
CONTENTS
How Would You Survive? 73
Industry Examples 75
OBTAIN DEPARTMENT MANAGERS' APPROVAL 77
Present Findings 78
NONCOMPUTERIZED BUSINESS FUNCTIONS 78
Telephones 79
Buildings 79
7 PLAN DEVELOPMENT—THE MYERS PROCESS 81
PLAN REQUIREMENTS 82
Prevention 82
Recovery 83
Accountability 83
Audit 83
Plan Development Steps 84
KEY TASKS 85
Focus on Essential Business Functions, Not
Technology 85
Protect Ongoing Needs 85
Emphasize the Low Probability of a Major Disaster 86
Link Low Probability with the Need for Low-Cost,
Simple Solutions 86
Encourage Users to Accept Primary Responsibility
for Business Continuity Planning 86
Analyze Alternate Interim Processing Options 86
DEVELOPING INTERIM PROCESSING
GUIDELINES 87
Identify Vital Records 87
Evaluate Alternate Management Practices 87
Finalize Guidelines 88
Obtain Department Managers' Approval of Interim
Processing Guidelines 88
COMPUTER PROCESSING ALTERNATIVES 89
Accounts Payable 89
Accounts Receivable 89
Billing 90
Cost Accounting 90
xiv
CONTENTS
Customer Service 90
Engineering 91
Fixed Assets 91
General Ledger 91
Human Resources 92
Inventory Management 92
Material Requirements Planning 93
Order Processing 93
Payroll 94
Production Scheduling 94
Purchasing 94
Receiving 95
Shipping 95
METHODS STANDARDS 96
DOCUMENTATION REVIEW AND PUBLISHING 98
Policy 98
Strategy 99
Executive Summary 99
Normal Operations 100
Emergency Response 101
Interim Processing 102
Restoration 106
Maintenance, Preparedness Reviews, and Testing 107
COST BENEFITS 108
Lower Plan Development Costs 108
Lower Backup Communications Costs 109
Minimization/Avoidance of Backup Computer
Subscription Fees 109
Lower Plan Maintenance Costs 110
Lower Testing Costs 110
CORPORATE BENEFITS 111
Sound Strategy for Plan Development 111
Focus Is on Keeping the Business Running 112
Auditors Are Supportive 112
Resolves What Is Critical 112
8 MAINTENANCE, EDUCATION, AND TESTING 115
xv
CONTENTS
MAINTENANCE 115
Normal Operations 116
Emergency Response 116
Interim Processing Guidelines 116
Restoration 116
USER CONTINUING EDUCATION AND
PREPAREDNESS REVIEWS 117
Planning 117
Examination 117
Education 118
Feedback 118
TECHNOLOGY TESTING 118
Planning 119
Conducting the Test 119
Feedback Summaries 120
APPENDIX A: A Manual on Disaster Recovery for Data
Centers: Guidelines and Standards 121
APPENDIX B: The Case of the Unpopular Disaster
Recovery Plan 133
APPENDIX C: The Case of the Incomplete Disaster
Recovery Plan 139
APPENDIX D: Sample Contingency Plan 143
GLOSSARY 259
INDEX 263
xvi |
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| index_date | 2024-07-02T22:31:43Z |
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| institution | BVB |
| isbn | 047157418X |
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| spelling | Myers, Kenneth N. 1932- Verfasser (DE-588)134024028 aut Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity Kenneth N. Myers New York [u.a.] Wiley 1993 XVI, 270 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Datenverarbeitung Crisis management Strategic planning Electronic data processing -- Backup processing alternatives HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016836101&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Myers, Kenneth N. 1932- Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity Datenverarbeitung Crisis management Strategic planning Electronic data processing -- Backup processing alternatives |
| title | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity |
| title_auth | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity |
| title_exact_search | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity |
| title_exact_search_txtP | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity |
| title_full | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity Kenneth N. Myers |
| title_fullStr | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity Kenneth N. Myers |
| title_full_unstemmed | Total contingency planning for disasters managing risk - minimizing loss - ensuring business continuity Kenneth N. Myers |
| title_short | Total contingency planning for disasters |
| title_sort | total contingency planning for disasters managing risk minimizing loss ensuring business continuity |
| title_sub | managing risk - minimizing loss - ensuring business continuity |
| topic | Datenverarbeitung Crisis management Strategic planning Electronic data processing -- Backup processing alternatives |
| topic_facet | Datenverarbeitung Crisis management Strategic planning Electronic data processing -- Backup processing alternatives |
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