APA (7th ed.) Citation

Oakland, J. S., & Porter, L. J. (1996). Total quality management: Text with cases (Reprint.). Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Reprint. Oxford <<[u.a.]>>: Butterworth-Heinemann, 1996.

MLA (9th ed.) Citation

Oakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Reprint. Butterworth-Heinemann, 1996.