APA (7th ed.) Citation

(1995). Total quality management: The key to business improvement (2. ed., reprint.). Chapman & Hall.

Chicago Style (17th ed.) Citation

Total Quality Management: The Key to Business Improvement. 2. ed., reprint. London <<[u.a.]>>: Chapman & Hall, 1995.

MLA (9th ed.) Citation

Total Quality Management: The Key to Business Improvement. 2. ed., reprint. Chapman & Hall, 1995.