APA (7th ed.) Citation

Mager, B., & Gais, M. (2009). Service Design. Fink.

Chicago Style (17th ed.) Citation

Mager, Birgit, and Michael Gais. Service Design. Paderborn: Fink, 2009.

MLA (9th ed.) Citation

Mager, Birgit, and Michael Gais. Service Design. Fink, 2009.

Warning: These citations may not always be 100% accurate.