Virtual reference best practices: tailoring services to your library
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chicago
American Library Assoc.
2009
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | VIII, 148 S. |
| ISBN: | 9780838909751 |
Staff View
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Record in the Search Index
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|---|---|
| adam_text | VIRTUAL REFERENCE BEST PRACTICES
/ KERN, M. KATHLEEN
: 2009
TABLE OF CONTENTS / INHALTSVERZEICHNIS
DEFINING VIRTUAL REFERENCE
IMPLEMENTING VIRTUAL REFERENCE : IS IT THE RIGHT THING, RIGHT NOW?
WHO ARE WE DOING THIS FOR?
BUY-IN : GAINING COMMITMENT AND SUPPORT
POLICIES : SETTING EXPECTATIONS OF WHO, WHEN, AND WHAT
SELECTING SOFTWARE
COMMUNICATION : DO I HAVE TO LEARN A NEW LANGUAGE?
DETERMINING A STAFFING MODEL
ASSESSING THE COSTS : BUDGETING FOR VIRTUAL REFERENCE
COLLABORATIVE VIRTUAL REFERENCE
ASPECTS OF TRAINING
MARKETING YOUR VIRTUAL REFERENCE SERVICE
ASSESSMENT AND EVALUATION : HOW ARE WE DOING?
THE ROAD AHEAD : NEXT STEPS AND EMERGING TECHNOLOGIES.
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
| adam_txt |
VIRTUAL REFERENCE BEST PRACTICES
/ KERN, M. KATHLEEN
: 2009
TABLE OF CONTENTS / INHALTSVERZEICHNIS
DEFINING VIRTUAL REFERENCE
IMPLEMENTING VIRTUAL REFERENCE : IS IT THE RIGHT THING, RIGHT NOW?
WHO ARE WE DOING THIS FOR?
BUY-IN : GAINING COMMITMENT AND SUPPORT
POLICIES : SETTING EXPECTATIONS OF WHO, WHEN, AND WHAT
SELECTING SOFTWARE
COMMUNICATION : DO I HAVE TO LEARN A NEW LANGUAGE?
DETERMINING A STAFFING MODEL
ASSESSING THE COSTS : BUDGETING FOR VIRTUAL REFERENCE
COLLABORATIVE VIRTUAL REFERENCE
ASPECTS OF TRAINING
MARKETING YOUR VIRTUAL REFERENCE SERVICE
ASSESSMENT AND EVALUATION : HOW ARE WE DOING?
THE ROAD AHEAD : NEXT STEPS AND EMERGING TECHNOLOGIES.
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT. |
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| index_date | 2024-07-02T21:22:52Z |
| indexdate | 2024-07-09T21:17:44Z |
| institution | BVB |
| isbn | 9780838909751 |
| language | English |
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| physical | VIII, 148 S. |
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| spelling | Kern, M. Kathleen Verfasser aut Virtual reference best practices tailoring services to your library M. Kathleen Kern Chicago American Library Assoc. 2009 VIII, 148 S. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Electronic reference services (Libraries) Bibliothek (DE-588)4006439-6 gnd rswk-swf Virtueller Auskunftsdienst (DE-588)7602238-9 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Virtueller Auskunftsdienst (DE-588)7602238-9 s DE-604 LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016581284&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kern, M. Kathleen Virtual reference best practices tailoring services to your library Electronic reference services (Libraries) Bibliothek (DE-588)4006439-6 gnd Virtueller Auskunftsdienst (DE-588)7602238-9 gnd |
| subject_GND | (DE-588)4006439-6 (DE-588)7602238-9 |
| title | Virtual reference best practices tailoring services to your library |
| title_auth | Virtual reference best practices tailoring services to your library |
| title_exact_search | Virtual reference best practices tailoring services to your library |
| title_exact_search_txtP | Virtual reference best practices tailoring services to your library |
| title_full | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_fullStr | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_full_unstemmed | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_short | Virtual reference best practices |
| title_sort | virtual reference best practices tailoring services to your library |
| title_sub | tailoring services to your library |
| topic | Electronic reference services (Libraries) Bibliothek (DE-588)4006439-6 gnd Virtueller Auskunftsdienst (DE-588)7602238-9 gnd |
| topic_facet | Electronic reference services (Libraries) Bibliothek Virtueller Auskunftsdienst |
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