Bonem, J. M. (2008). Process engineering problem solving: Avoiding "the problem went away, but it came back" syndrome. Wiley.
Chicago-Zitierstil (17. Ausg.)Bonem, Joe M. Process Engineering Problem Solving: Avoiding "the Problem Went Away, but It Came Back" Syndrome. Hoboken, NJ: Wiley, 2008.
MLA-Zitierstil (9. Ausg.)Bonem, Joe M. Process Engineering Problem Solving: Avoiding "the Problem Went Away, but It Came Back" Syndrome. Wiley, 2008.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.