The fast forward MBA in project management:
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, NJ
Wiley
2008
|
| Edition: | 3. ed. |
| Series: | The fast forward MBA series
The portable MBA |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVII, 462 S. graph. Darst. |
| ISBN: | 9780470247891 |
Staff View
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Record in the Search Index
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CONTENTS
PREFACE
DOWNLOADABLE FORMS
xv
xvii
PART 1
INTRODUCTION
CHAPTER 1— PROJECT MANAGEMENT IS THE NEW
CRITICAL LEADERSHIP SKILL 2
Introduction 2
Project Management Is the Essential Skill Set
for Twenty-first Century Leaders 3
Project Management as a Strategic Strength 5
The Art and Science of Project Leadership 6
The Practical Foundation for Successful Projects:
How This Book Will Help You 9
Project Management Relies on Other Disciplines 10
End Point 11
Stellar Performer: Orthospot 12
CHAPTER 2—FOUNDATION PRINCIPLES
OF PROJECT MANAGEMENT
Introduction
Projects Require Project Management
13
13
13
The Evolution of a Discipline 16
The Definition of Success 19
The Cost-Schedule-Quality Equilibrium 20
The Ultimate Challenge: No Damage 21
Project Management Functions 21
Project Life Cycle 23
Organizing for Projects 26
Project Managers Are Leaders 30
End Point 31
Stellar Performer: Seattle Children's Hospital and
Regional Medical Center 32
PMP Exam Prep Questions 36
PART 2
DEFINING THE PROJECT
CHAPTER 3—KNOW YOUR KEY STAKEHOLDERS
AND WIN THEIR COOPERATION 38
Introduction 38
Stakeholders Are the Heart of a Successful Project 39
Stakeholder Roles: Project Manager 39
Stakeholder Roles: Project Team 40
Stakeholder Roles: Management 41
Stakeholder Roles: The Customer 45
Stakeholder Roles: Representatives
of External Constraints 47
Stakeholder Roles: Advocates, Opponents,
and Innocent Bystanders 47
Make Stakeholder Identification a Repeatable Process 48
Lead the Stakeholders 48
End Point 48
PMP Exam Prep Questions 53
CHAPTER 4—WRITE THE RULES: FIVE KEY
DOCUMENTS TO MANAGE EXPECTATIONS
AND DEFINE SUCCESS 55
Introduction 55
Project Rules Are the Foundation 56
Publish a Project Charter 57
Write a Statement of Work 60
Statement of Work: Minimum Content 61
Responsibility Matrix 67
Creating a Communication Plan 71
The Project Proposal Launches the Project 76
End Point 80
PMP Exam Prep Questions 91
PART 3
THE PLANNING PROCESS
CHAPTER 5—RISK MANAGEMENT: MINIMIZE
THE THREATS TO YOUR PROJECT 95
Introduction 95
The Risk Management Advantage 96
All Project Management Is Risk Management 96
The Risk Management Framework 98
Step One: Identify the Risks 100
Step Two: Analyze and Prioritize the Risks 104
Step Three: Develop Response Plans 109
Step Four: Establish Contingency and Reserve 115
Step Five: Continuous Risk Management 116
End Point 117
Stellar Performer: The Software Engineering
Institute 119
PMP Exam Prep Questions 123
CHAPTER 6—WORK BREAKDOWN STRUCTURE:
BREAK YOUR PROJECT INTO MANAGEABLE
UNITS OF WORK 125
Introduction 125
Defining the Work Breakdown Structure 126
Building a Work Breakdown Structure 129
Criteria for a Successful Work Breakdown Structure 133
Work Package Size 135
Planning for Quality 138
Breaking Down Large Programs 140
WBS Guidelines Vary 140
Contractors or Vendors Can Provide a WBS 142
End Point 142
PMP Exam Prep Questions 143
CHAPTER 7—REALISTIC SCHEDULING 145
Introduction 145
Planning Overview 146
Planning Step Two: Identify Task Relationships 147
Planning Step Three: Estimate Work Packages 150
Planning Step Four: Calculate an Initial Schedule 157
Planning Step Five: Assign and Level Resources 169
End Point 176
PMP Exam Prep Questions 180
CHAPTER 8—THE ART AND SCIENCE
OF ACCURATE ESTIMATING 182
Introduction 182
Estimating Fundamentals 183
Estimating Techniques 188
Building the Detailed Budget Estimate 198
Generating the Cash Flow Schedule 205
End Point 206
Stellar Performer: Tynet, Inc. 208
Stellar Performer: Adobe Systems 212
PMP Exam Prep Questions 219
CHAPTER 9—BALANCING THE TRADE-OFF
AMONG COST, SCHEDULE, AND QUALITY 221
Introduction 221
Three Levels of Balancing a Project 222
Balancing at the Project Level 223
Balancing at the Business Case Level 235
Balancing at the Enterprise Level 240
End Point 241
Stellar Performer: SAFECO Field 242
Stellar Performer: Boeing 767-400ER 246
PMP Exam Prep Questions 248
PART 4
CONTROLLING THE PROJECT
CHAPTER 10—BUILDING A
HIGH-PERFORMANCE PROJECT TEAM 252
Introduction 252
A Framework for Building High-Performance Teams 256
Leadership Responsibilities 260
Building a Positive Team Environment 264
Ground Rules 264
Team Identity 265
Team Listening Skills 270
Meeting Management 274
Summary of Building a Positive Team Environment 276
Collaborative Problem Solving 278
Problem Analysis 279
Decision Modes 282
Conflict Management 285
Continuous Learning 288
Summary of Collaborative Problem Solving 291
Job Satisfaction 292
End Point 292
Stellar Performer: Habitat for Humanity 294
PMP Exam Prep Questions 296
CHAPTER 11—CLEAR COMMUNICATION
AMONG PROJECT STAKEHOLDERS 297
Introduction 297
Project Communication 297
Communicating within the Project Team 298
Communicating with Management and Customers 306
Control Documents 307
The Change Management Process 307
Configuration Management 311
Change Management Guidelines
Are Essential for Managing Expectations 313
Closeout Reporting 313
End Point 314
PMP Exam Prep Questions 327
CHAPTER 12—MEASURING PROGRESS 329
Introduction 329
Measuring Schedule Performance 329
Measuring Cost Performance 333
Earned Value Reporting 335
Cost and Schedule Baselines 344
End Point 346
PMP Exam Prep Questions 347
CHAPTER I3—SOLVING COMMON
PROJECT PROBLEMS 349
Introduction 349
Responsibility Beyond Your Authority 349
Disaster Recovery 350
Reducing the Time to Market 351
When the Customer Delays the Project 352
The Impossible Dream 353
Fighting Fires 354
Managing Volunteers 354
Achieving the Five Project Success Factors 355
End Point 355
PART 5
ADVANCING YOUR PRACTICE
Of PROJECT MANAGEMENT
CHAPTER 14—ENTERPRISE PROJECT
MANAGEMENT: COORDINATE ALL PROJECTS
AND PROJECT RESOURCES IN YOUR
ORGANIZATION 359
Introduction 359
Defining Enterprise Project Management 361
Three Tiers of Management within EPM 362
The Four Components of EPM 365
Establish Consistent EPM Processes 366
Technology Enables EPM Processes 369
The People Who Deliver Projects 373
Support Project Management: The Project Office 374
End Point 381
CHAPTER 1 5—PROJECT PORTFOLIO
MANAGEMENT: ALIGN PROJECT RESOURCES
WITH BUSINESS STRATEGY 383
Introduction 383
Project Portfolio Management as a System 384
Building the Initial Portfolio 389
The Portfolio Changes with the Enterprise 393
End Point 393
CHAPTER 16—REQUIREMENTS ENGINEERING:
THE KEY TO BUILDING THE RIGHT PRODUCT 394
Introduction 394
Requirements Engineering and Project Management
Are Intimately Connected 395
Requirement Types Illustrate
the Evolving Product Vision 396
Requirements Engineering Scope and Processes 399
Requirements Development Activities 401
Requirements Management Activities 403
Requirements Documentation Techniques 404
Requirements Engineering Demands Discipline 405
End Point 406
CHAPTER 1 7—APPLYING LEAN PRINCIPLES
TO PROJECTS 408
Introduction 408
Lean Principles for Project Managers 409
Lean Techniques Tailored to Project Management 412
A Word of Caution—Practicing Lean Is
Customer-Specific 415
End Point 415
CHAPTER 18—PMP EXAM PREPARATION 416
Introduction 416
What Are the Requirements to Earn the PMP? 417
Top 10 Study Tips for the PMP Exam 418
End Point 422
CHAPTER 19—MICROSOFT PROJECT:
GUIDELINES FOR EFFECTIVE USE 423
Introduction 423
Project Management Software Supports the Discipline 423
Looking Under the Hood: The Design of Project 424
Set Up the Project First 425
Follow the Planning Model in This Book 427
Task Types: Fix the Duration, Work, or Resource Level 431
Assigning Resources to a Project 432
Resource Leveling Your Schedule 434
Maintaining the Plan Throughout the Project 437
Communicating with Your Team and Management 439
Project Server and Project Web Access 439
End Point 440
APPENDIX: THE DETAILED PLANNING MODEL 441
NOTES 450
INDEX 453 |
| adam_txt |
CONTENTS
PREFACE
DOWNLOADABLE FORMS
xv
xvii
PART 1
INTRODUCTION
CHAPTER 1— PROJECT MANAGEMENT IS THE NEW
CRITICAL LEADERSHIP SKILL 2
Introduction 2
Project Management Is the Essential Skill Set
for Twenty-first Century Leaders 3
Project Management as a Strategic Strength 5
The Art and Science of Project Leadership 6
The Practical Foundation for Successful Projects:
How This Book Will Help You 9
Project Management Relies on Other Disciplines 10
End Point 11
Stellar Performer: Orthospot 12
CHAPTER 2—FOUNDATION PRINCIPLES
OF PROJECT MANAGEMENT
Introduction
Projects Require Project Management
13
13
13
The Evolution of a Discipline 16
The Definition of Success 19
The Cost-Schedule-Quality Equilibrium 20
The Ultimate Challenge: No Damage 21
Project Management Functions 21
Project Life Cycle 23
Organizing for Projects 26
Project Managers Are Leaders 30
End Point 31
Stellar Performer: Seattle Children's Hospital and
Regional Medical Center 32
PMP Exam Prep Questions 36
PART 2
DEFINING THE PROJECT
CHAPTER 3—KNOW YOUR KEY STAKEHOLDERS
AND WIN THEIR COOPERATION 38
Introduction 38
Stakeholders Are the Heart of a Successful Project 39
Stakeholder Roles: Project Manager 39
Stakeholder Roles: Project Team 40
Stakeholder Roles: Management 41
Stakeholder Roles: The Customer 45
Stakeholder Roles: Representatives
of External Constraints 47
Stakeholder Roles: Advocates, Opponents,
and Innocent Bystanders 47
Make Stakeholder Identification a Repeatable Process 48
Lead the Stakeholders 48
End Point 48
PMP Exam Prep Questions 53
CHAPTER 4—WRITE THE RULES: FIVE KEY
DOCUMENTS TO MANAGE EXPECTATIONS
AND DEFINE SUCCESS 55
Introduction 55
Project Rules Are the Foundation 56
Publish a Project Charter 57
Write a Statement of Work 60
Statement of Work: Minimum Content 61
Responsibility Matrix 67
Creating a Communication Plan 71
The Project Proposal Launches the Project 76
End Point 80
PMP Exam Prep Questions 91
PART 3
THE PLANNING PROCESS
CHAPTER 5—RISK MANAGEMENT: MINIMIZE
THE THREATS TO YOUR PROJECT 95
Introduction 95
The Risk Management Advantage 96
All Project Management Is Risk Management 96
The Risk Management Framework 98
Step One: Identify the Risks 100
Step Two: Analyze and Prioritize the Risks 104
Step Three: Develop Response Plans 109
Step Four: Establish Contingency and Reserve 115
Step Five: Continuous Risk Management 116
End Point 117
Stellar Performer: The Software Engineering
Institute 119
PMP Exam Prep Questions 123
CHAPTER 6—WORK BREAKDOWN STRUCTURE:
BREAK YOUR PROJECT INTO MANAGEABLE
UNITS OF WORK 125
Introduction 125
Defining the Work Breakdown Structure 126
Building a Work Breakdown Structure 129
Criteria for a Successful Work Breakdown Structure 133
Work Package Size 135
Planning for Quality 138
Breaking Down Large Programs 140
WBS Guidelines Vary 140
Contractors or Vendors Can Provide a WBS 142
End Point 142
PMP Exam Prep Questions 143
CHAPTER 7—REALISTIC SCHEDULING 145
Introduction 145
Planning Overview 146
Planning Step Two: Identify Task Relationships 147
Planning Step Three: Estimate Work Packages 150
Planning Step Four: Calculate an Initial Schedule 157
Planning Step Five: Assign and Level Resources 169
End Point 176
PMP Exam Prep Questions 180
CHAPTER 8—THE ART AND SCIENCE
OF ACCURATE ESTIMATING 182
Introduction 182
Estimating Fundamentals 183
Estimating Techniques 188
Building the Detailed Budget Estimate 198
Generating the Cash Flow Schedule 205
End Point 206
Stellar Performer: Tynet, Inc. 208
Stellar Performer: Adobe Systems 212
PMP Exam Prep Questions 219
CHAPTER 9—BALANCING THE TRADE-OFF
AMONG COST, SCHEDULE, AND QUALITY 221
Introduction 221
Three Levels of Balancing a Project 222
Balancing at the Project Level 223
Balancing at the Business Case Level 235
Balancing at the Enterprise Level 240
End Point 241
Stellar Performer: SAFECO Field 242
Stellar Performer: Boeing 767-400ER 246
PMP Exam Prep Questions 248
PART 4
CONTROLLING THE PROJECT
CHAPTER 10—BUILDING A
HIGH-PERFORMANCE PROJECT TEAM 252
Introduction 252
A Framework for Building High-Performance Teams 256
Leadership Responsibilities 260
Building a Positive Team Environment 264
Ground Rules 264
Team Identity 265
Team Listening Skills 270
Meeting Management 274
Summary of Building a Positive Team Environment 276
Collaborative Problem Solving 278
Problem Analysis 279
Decision Modes 282
Conflict Management 285
Continuous Learning 288
Summary of Collaborative Problem Solving 291
Job Satisfaction 292
End Point 292
Stellar Performer: Habitat for Humanity 294
PMP Exam Prep Questions 296
CHAPTER 11—CLEAR COMMUNICATION
AMONG PROJECT STAKEHOLDERS 297
Introduction 297
Project Communication 297
Communicating within the Project Team 298
Communicating with Management and Customers 306
Control Documents 307
The Change Management Process 307
Configuration Management 311
Change Management Guidelines
Are Essential for Managing Expectations 313
Closeout Reporting 313
End Point 314
PMP Exam Prep Questions 327
CHAPTER 12—MEASURING PROGRESS 329
Introduction 329
Measuring Schedule Performance 329
Measuring Cost Performance 333
Earned Value Reporting 335
Cost and Schedule Baselines 344
End Point 346
PMP Exam Prep Questions 347
CHAPTER I3—SOLVING COMMON
PROJECT PROBLEMS 349
Introduction 349
Responsibility Beyond Your Authority 349
Disaster Recovery 350
Reducing the Time to Market 351
When the Customer Delays the Project 352
The Impossible Dream 353
Fighting Fires 354
Managing Volunteers 354
Achieving the Five Project Success Factors 355
End Point 355
PART 5
ADVANCING YOUR PRACTICE
Of PROJECT MANAGEMENT
CHAPTER 14—ENTERPRISE PROJECT
MANAGEMENT: COORDINATE ALL PROJECTS
AND PROJECT RESOURCES IN YOUR
ORGANIZATION 359
Introduction 359
Defining Enterprise Project Management 361
Three Tiers of Management within EPM 362
The Four Components of EPM 365
Establish Consistent EPM Processes 366
Technology Enables EPM Processes 369
The People Who Deliver Projects 373
Support Project Management: The Project Office 374
End Point 381
CHAPTER 1 5—PROJECT PORTFOLIO
MANAGEMENT: ALIGN PROJECT RESOURCES
WITH BUSINESS STRATEGY 383
Introduction 383
Project Portfolio Management as a System 384
Building the Initial Portfolio 389
The Portfolio Changes with the Enterprise 393
End Point 393
CHAPTER 16—REQUIREMENTS ENGINEERING:
THE KEY TO BUILDING THE RIGHT PRODUCT 394
Introduction 394
Requirements Engineering and Project Management
Are Intimately Connected 395
Requirement Types Illustrate
the Evolving Product Vision 396
Requirements Engineering Scope and Processes 399
Requirements Development Activities 401
Requirements Management Activities 403
Requirements Documentation Techniques 404
Requirements Engineering Demands Discipline 405
End Point 406
CHAPTER 1 7—APPLYING LEAN PRINCIPLES
TO PROJECTS 408
Introduction 408
Lean Principles for Project Managers 409
Lean Techniques Tailored to Project Management 412
A Word of Caution—Practicing Lean Is
Customer-Specific 415
End Point 415
CHAPTER 18—PMP EXAM PREPARATION 416
Introduction 416
What Are the Requirements to Earn the PMP? 417
Top 10 Study Tips for the PMP Exam 418
End Point 422
CHAPTER 19—MICROSOFT PROJECT:
GUIDELINES FOR EFFECTIVE USE 423
Introduction 423
Project Management Software Supports the Discipline 423
Looking Under the Hood: The Design of Project 424
Set Up the Project First 425
Follow the Planning Model in This Book 427
Task Types: Fix the Duration, Work, or Resource Level 431
Assigning Resources to a Project 432
Resource Leveling Your Schedule 434
Maintaining the Plan Throughout the Project 437
Communicating with Your Team and Management 439
Project Server and Project Web Access 439
End Point 440
APPENDIX: THE DETAILED PLANNING MODEL 441
NOTES 450
INDEX 453 |
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| isbn | 9780470247891 |
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| spelling | Verzuh, Eric Verfasser aut The fast forward MBA in project management Eric Verzuh 3. ed. Hoboken, NJ Wiley 2008 XVII, 462 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The fast forward MBA series The portable MBA Project Management (PM) - Certification pmcsg Project Management (PM) - Handbooks, manuals, etc pmcsg Project management Projektmanagement (DE-588)4047441-0 gnd rswk-swf Projektmanagement (DE-588)4047441-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016519585&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Verzuh, Eric The fast forward MBA in project management Project Management (PM) - Certification pmcsg Project Management (PM) - Handbooks, manuals, etc pmcsg Project management Projektmanagement (DE-588)4047441-0 gnd |
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| title | The fast forward MBA in project management |
| title_auth | The fast forward MBA in project management |
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| title_full | The fast forward MBA in project management Eric Verzuh |
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| title_short | The fast forward MBA in project management |
| title_sort | the fast forward mba in project management |
| topic | Project Management (PM) - Certification pmcsg Project Management (PM) - Handbooks, manuals, etc pmcsg Project management Projektmanagement (DE-588)4047441-0 gnd |
| topic_facet | Project Management (PM) - Certification Project Management (PM) - Handbooks, manuals, etc Project management Projektmanagement |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016519585&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT verzuheric thefastforwardmbainprojectmanagement |