Palmer, A. (2008). Principles of services marketing (5. ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationPalmer, Adrian. Principles of Services Marketing. 5. ed. London [u.a.]: McGraw-Hill, 2008.
MLA (9th ed.) CitationPalmer, Adrian. Principles of Services Marketing. 5. ed. McGraw-Hill, 2008.
Warning: These citations may not always be 100% accurate.