Shockley-Zalabak, P. (2009). Fundamentals of organizational communication: Knowledge, sensitivity, skills, values (7. ed.). Pearson.
Chicago Style (17th ed.) CitationShockley-Zalabak, Pamela. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. 7. ed. Boston ; Munich [u.a.]: Pearson, 2009.
MLA (9th ed.) CitationShockley-Zalabak, Pamela. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values. 7. ed. Pearson, 2009.
Warning: These citations may not always be 100% accurate.