Extreme Toyota: radical contradictions that drive success at the world's best manufacturer
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, N.J.
John Wiley & Sons
2008
|
| Schlagworte: | |
| Online-Zugang: | Publisher description Table of contents only Inhaltsverzeichnis |
| Beschreibung: | Includes index. |
| Beschreibung: | XIV, 306 S. Ill., graph. Darst. |
| ISBN: | 9780470267622 |
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Datensatz im Suchindex
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| adam_text | CONTENTS
Preface
CHAPTER I
CHAPTER 2
CHAPTER 3
CHAPTER 4
XI
Extreme Toyota: An Organization Powered
by Creative Contradictions 1
An Amazing Track Record I
The Hard Side ofToyota 3
The Powerful and Mysterious Soft Side 3
How Toyota Is Like a Failed, Stagnant Company 4
Management Orchestrated Contradictions,
Opposites, and Paradoxes 8
Embracing Contradictions as a Way of Life 19
Conclusion 20
Six Opposing Forces That Drive the
Company s Expansion—and Keep It
from Breaking Apart 23
Forces of Expansion 25
Forces of Integration 30
Six Forces Working Together 34
Resource Base 35
Six Forces in Action: Case of the Lexus 38
Conclusion 42
The Force of Impossible Goals 43
Meet Every Customer Need 45
The Finest Cars, the Finest Dealers 51
Bypassing Japan to Make a Global Car 57
Conclusion 64
Eagerness to Experiment 67
Experimentation Hardware:The Eight-Step
and A3 Processes 73
vii
VIII
CONTENTS
CHAPTER 5
CHAPTER 6
CHAPTER 7
CHAPTER 8
Experimentation Software: Values 86
Conclusion 92
Local Customization 95
The Underdog Even at Home 98
Customizing the IMV in Asia 99
The Challenges and Benefits of Local Customization 100
Customizing theYaris for Europe 102
Customizing the Scion for the United States
Youth Segment 105
Customizing the Tundra for the United States 115
Disseminating Local Best Practices throughout
the World 116
Conclusion 118
The Founders Philosophies 121
Tomorrow Will Be Better than Today 124
Everybody Should Win 129
Customer First, Dealers Second, and
Manufacturer Last 135
Genchi Genbutsu 139
Conclusion 141
Toyota s Nerve System—A Human
Version of the World Wide Web 143
Open and Lateral Dissemination of Know-How 146
Freedom to Voice Contrary Opinions 149
Frequent Face-to-Face Interaction 154
Making Tacit Knowledge Explicit:
The Toyota Way 2001 158
Formal and Informal Support Mechanisms 161
Conclusion 163
Up-and-In Human Resource
Management 165
Stable, Long-Term Employment 169
Emphasis on Training.Training, and More Training 172
Power in Teamwork 177
Action Orientation 178
Learning-Based Evaluation 180
Conclusion 183
Contents
CHAPTER 9 Toyota s Resource Base 185
Investing in Efficiency 187
Cultivating Organizational Capability and People
Required for Growth 191
Making a Long-Term Commitment to People 198
Conclusion 206
CHAPTER 10 A Company Always in Danger 211
Organizational Growth Pains 212
Employee Complacency 214
Cultural Rigidity 216
Workforce Diversity 218
Insular Approach to the Capital Markets 220
Rise of New Competitors 221
Conclusion 223
CHAPTER I I What Your Organization Can
Learn from Toyota: Ten Powerful
Contradictions 225
Embrace Contradictions 229
Conclusion 238
Appendix A Selected Auto Industry Figures and
Comparisons 241
Chapter 1—Extreme Toyota 241
Chapter 2—Six Forces 248
Chapter 3—Impossible Goals 253
Chapter 9—Resources 254
Appendix B Literature Review 257
Literature Review Methodology 258
Notes 263
References 287
Index 297
|
| adam_txt |
CONTENTS
Preface
CHAPTER I
CHAPTER 2
CHAPTER 3
CHAPTER 4
XI
Extreme Toyota: An Organization Powered
by Creative Contradictions 1
An Amazing Track Record I
The Hard Side ofToyota 3
The Powerful and Mysterious Soft Side 3
How Toyota Is Like a Failed, Stagnant Company 4
Management Orchestrated Contradictions,
Opposites, and Paradoxes 8
Embracing Contradictions as a Way of Life 19
Conclusion 20
Six Opposing Forces That Drive the
Company's Expansion—and Keep It
from Breaking Apart 23
Forces of Expansion 25
Forces of Integration 30
Six Forces Working Together 34
Resource Base 35
Six Forces in Action: Case of the Lexus 38
Conclusion 42
The Force of Impossible Goals 43
Meet Every Customer Need 45
The Finest Cars, the Finest Dealers 51
Bypassing Japan to Make a Global Car 57
Conclusion 64
Eagerness to Experiment 67
Experimentation Hardware:The Eight-Step
and A3 Processes 73
vii
VIII
CONTENTS
CHAPTER 5
CHAPTER 6
CHAPTER 7
CHAPTER 8
Experimentation Software: Values 86
Conclusion 92
Local Customization 95
The Underdog Even at Home 98
Customizing the IMV in Asia 99
The Challenges and Benefits of Local Customization 100
Customizing theYaris for Europe 102
Customizing the Scion for the United States
Youth Segment 105
Customizing the Tundra for the United States 115
Disseminating Local Best Practices throughout
the World 116
Conclusion 118
The Founders'Philosophies 121
Tomorrow Will Be Better than Today 124
Everybody Should Win 129
Customer First, Dealers Second, and
Manufacturer Last 135
Genchi Genbutsu 139
Conclusion 141
Toyota's Nerve System—A Human
Version of the World Wide Web 143
Open and Lateral Dissemination of Know-How 146
Freedom to Voice Contrary Opinions 149
Frequent Face-to-Face Interaction 154
Making Tacit Knowledge Explicit:
The Toyota Way 2001 158
Formal and Informal Support Mechanisms 161
Conclusion 163
Up-and-In Human Resource
Management 165
Stable, Long-Term Employment 169
Emphasis on Training.Training, and More Training 172
Power in Teamwork 177
Action Orientation 178
Learning-Based Evaluation 180
Conclusion 183
Contents
CHAPTER 9 Toyota's Resource Base 185
Investing in Efficiency 187
Cultivating Organizational Capability and People
Required for Growth 191
Making a Long-Term Commitment to People 198
Conclusion 206
CHAPTER 10 A Company Always in Danger 211
Organizational Growth Pains 212
Employee Complacency 214
Cultural Rigidity 216
Workforce Diversity 218
Insular Approach to the Capital Markets 220
Rise of New Competitors 221
Conclusion 223
CHAPTER I I What Your Organization Can
Learn from Toyota: Ten Powerful
Contradictions 225
Embrace Contradictions 229
Conclusion 238
Appendix A Selected Auto Industry Figures and
Comparisons 241
Chapter 1—Extreme Toyota 241
Chapter 2—Six Forces 248
Chapter 3—Impossible Goals 253
Chapter 9—Resources 254
Appendix B Literature Review 257
Literature Review Methodology 258
Notes 263
References 287
Index 297 |
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| spelling | Ōsono, Emi 1965- Verfasser (DE-588)135873193 aut Extreme Toyota radical contradictions that drive success at the world's best manufacturer Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi ; with John Kyle Dorton Hoboken, N.J. John Wiley & Sons 2008 XIV, 306 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes index. Toyota Jidōsha Kabushiki Kaisha Management Toyota-Jidōsha-Kōgyō-KK (DE-588)136030-9 gnd rswk-swf Automobile industry and trade Japan Management Total quality management Organizational effectiveness Unternehmenserfolg (DE-588)4223768-3 gnd rswk-swf Toyota-Jidōsha-Kōgyō-KK (DE-588)136030-9 b Unternehmenserfolg (DE-588)4223768-3 s DE-604 Shimizu, Norihiko Verfasser aut Takeuchi, Hirotaka 1946- Verfasser (DE-588)170027864 aut http://www.loc.gov/catdir/enhancements/fy0808/2008001404-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2008001404-t.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016464969&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ōsono, Emi 1965- Shimizu, Norihiko Takeuchi, Hirotaka 1946- Extreme Toyota radical contradictions that drive success at the world's best manufacturer Toyota Jidōsha Kabushiki Kaisha Management Toyota-Jidōsha-Kōgyō-KK (DE-588)136030-9 gnd Automobile industry and trade Japan Management Total quality management Organizational effectiveness Unternehmenserfolg (DE-588)4223768-3 gnd |
| subject_GND | (DE-588)136030-9 (DE-588)4223768-3 |
| title | Extreme Toyota radical contradictions that drive success at the world's best manufacturer |
| title_auth | Extreme Toyota radical contradictions that drive success at the world's best manufacturer |
| title_exact_search | Extreme Toyota radical contradictions that drive success at the world's best manufacturer |
| title_exact_search_txtP | Extreme Toyota radical contradictions that drive success at the world's best manufacturer |
| title_full | Extreme Toyota radical contradictions that drive success at the world's best manufacturer Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi ; with John Kyle Dorton |
| title_fullStr | Extreme Toyota radical contradictions that drive success at the world's best manufacturer Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi ; with John Kyle Dorton |
| title_full_unstemmed | Extreme Toyota radical contradictions that drive success at the world's best manufacturer Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi ; with John Kyle Dorton |
| title_short | Extreme Toyota |
| title_sort | extreme toyota radical contradictions that drive success at the world s best manufacturer |
| title_sub | radical contradictions that drive success at the world's best manufacturer |
| topic | Toyota Jidōsha Kabushiki Kaisha Management Toyota-Jidōsha-Kōgyō-KK (DE-588)136030-9 gnd Automobile industry and trade Japan Management Total quality management Organizational effectiveness Unternehmenserfolg (DE-588)4223768-3 gnd |
| topic_facet | Toyota Jidōsha Kabushiki Kaisha Management Toyota-Jidōsha-Kōgyō-KK Automobile industry and trade Japan Management Total quality management Organizational effectiveness Unternehmenserfolg |
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