Source code China: the new global hub of IT outsourcing
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J.
John Wiley & Sons
2007
|
| Subjects: | |
| Online Access: | Table of contents only Publisher description Contributor biographical information Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | XXIII, 295 S. Ill. |
| ISBN: | 0470106964 |
Staff View
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| 245 | 1 | 0 | |a Source code China |b the new global hub of IT outsourcing |c Cyrill Eltschinger |
| 264 | 1 | |a Hoboken, N.J. |b John Wiley & Sons |c 2007 | |
| 300 | |a XXIII, 295 S. |b Ill. | ||
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| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Contracting out |z China | |
| 650 | 4 | |a Information technology |x Management | |
| 650 | 4 | |a Electronic data processing departments |x Contracting out | |
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Record in the Search Index
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| adam_text | Contents
Preface xv
Acknowledgments xix
CHAPTER 1
Outsourcing: The Most Important Management Trend
of the Past 75 Years 1
Outsourcing as a Business Force 2
Made in China 4
Setting the Stage 6
CHAPTER2
Battle ol the Titans: The Global Outsoupcmg Landscape 8
North America 9
Europe 10
South America 15
Africa and the Middle East 15
Asia-Pacific 17
BRIC Nations 21
CHAPTERS
China: Your Essential Shore 88
Big Numbers from a Big Country 34
Government and Politics 36
Planes, Trains, and Automobiles 38
Educating the Masses 39
Your Essential Shore 41
The Early Years 44
Made in China 44
From Pagers to Market Supremacy 45
The Internet Arrives 47
Not Yet a Green Light 49
CONTENTS
India Outsources to China 51
Risks and Concerns 55
CHAPTER 4
Strategies that Work BO
What Works? What Is the Right Shore? What
Is the Right Model? 63
Captive Versus Partner 65
Build-Operate-Transfer 67
Dual-Shore Delivery 71
Going Captive and Avoiding the Expat Trap 71
CHAPTH15
Ten Lessons Learned 75
1. What Works Elsewhere Does Not Necessarily Work in
China 75
2. Develop a Vision of the Future Beyond the Next
Shareholder Meeting 77
3. Establish the Right Partnerships from the Beginning 79
4. Do Your Homework 81
5. Commit for the Long Haul 83
6. Prepare Yourself for an Unprecedented Speed of Change 84
7. Choose an Outsourcing City Based on... 85
8. People, People, People 86
9. Never Give Up 88
10. It Is All About Face 89
CHAPTERS
Wiring the Tatont War 91
English Makes the World Go Round 94
Recruiting Staff 96
Salaries on the Rise 99
Chinese Work Ethics 100
Retaining Staff: Employee Retention and Loyalty Programs 101
CHAPTER 7
China s Outsourcing Cities 112
Beijing 112
Shanghai 114
Contents_________________________________________________________________xiji
Dalian 117
Chengdu 119
Xi an 120
Jinan 122
Hangzhou 124
Guangzhou 125
Nanjing 127
Shenzhen 129
CHAPTK8
IT Outsourcing, Business Process Outsourcing, and Knowledge
Process Outsourcing in Chtoa 135
Scope of Outsourcing 138
Global Outsourcing Options for Customers 147
Advantages of Outsourcing to China 148
Disadvantages to Outsourcing to China 149
Selection of Vendor Partners 149
Due Diligence of the Capabilities of Vendors 150
Importance of Business Process Standards 150
Importance of Standards in BPO 151
Application Standards to Different Process Types 152
Process Selection for Outsourcing 152
CHAPTRO
China s Legal Framework 156
Market Entry and Establishing a Business in China 157
Intellectual Property Rights Protection 159
Employment Issues 164
Government Policy 166
Currency and Taxation 167
Dispute Resolution and Litigation 171
CHAPTBHO
CMna 2020 178
Pillar of the Economy: Focus on the High-Tech Sector 176
Growth of the Services Sector 177
Satisfying a Fast-Growing Global IT and Business Processes
Services Demand 178
Overseas Promotions Leap Forward 179
Stable China Market Economic Prospects 180
XlV ____________________________________________________________CONTENTS
Rise of Globalization: In the Front Row 181
China 2020: Wild Cards 183
Appendix A: Exclusive Survey of Selected Cities in Cooperation
WlthMOFCOM 188
Appendix B: Case Studies 182
AppenUx C: Contact Information for Major Government Offices,
Outsourcing Centers, and online Resources 238
283
|
| adam_txt |
Contents
Preface xv
Acknowledgments xix
CHAPTER 1
Outsourcing: The Most Important Management Trend
of the Past 75 Years 1
Outsourcing as a Business Force 2
Made in China 4
Setting the Stage 6
CHAPTER2
Battle ol the Titans: The Global Outsoupcmg Landscape 8
North America 9
Europe 10
South America 15
Africa and the Middle East 15
Asia-Pacific 17
BRIC Nations 21
CHAPTERS
China: Your Essential Shore 88
Big Numbers from a Big Country 34
Government and Politics 36
Planes, Trains, and Automobiles 38
Educating the Masses 39
Your Essential Shore 41
The Early Years 44
Made in China 44
From Pagers to Market Supremacy 45
The Internet Arrives 47
Not Yet a Green Light 49
CONTENTS
India Outsources to China 51
Risks and Concerns 55
CHAPTER 4
Strategies that Work BO
What Works? What Is the Right Shore? What
Is the Right Model? 63
Captive Versus Partner 65
Build-Operate-Transfer 67
Dual-Shore Delivery 71
Going Captive and Avoiding the Expat Trap 71
CHAPTH15
Ten Lessons Learned 75
1. What Works Elsewhere Does Not Necessarily Work in
China 75
2. Develop a Vision of the Future Beyond the Next
Shareholder Meeting 77
3. Establish the Right Partnerships from the Beginning 79
4. Do Your Homework 81
5. Commit for the Long Haul 83
6. Prepare Yourself for an Unprecedented Speed of Change 84
7. Choose an Outsourcing City Based on. 85
8. People, People, People 86
9. Never Give Up 88
10. It Is All About Face 89
CHAPTERS
Wiring the Tatont War 91
English Makes the World Go Round 94
Recruiting Staff 96
Salaries on the Rise 99
Chinese Work Ethics 100
Retaining Staff: Employee Retention and Loyalty Programs 101
CHAPTER 7
China's Outsourcing Cities 112
Beijing 112
Shanghai 114
Contents_xiji
Dalian 117
Chengdu 119
Xi'an 120
Jinan 122
Hangzhou 124
Guangzhou 125
Nanjing 127
Shenzhen 129
CHAPTK8
IT Outsourcing, Business Process Outsourcing, and Knowledge
Process Outsourcing in Chtoa 135
Scope of Outsourcing 138
Global Outsourcing Options for Customers 147
Advantages of Outsourcing to China 148
Disadvantages to Outsourcing to China 149
Selection of Vendor Partners 149
Due Diligence of the Capabilities of Vendors 150
Importance of Business Process Standards 150
Importance of Standards in BPO 151
Application Standards to Different Process Types 152
Process Selection for Outsourcing 152
CHAPTRO
China's Legal Framework 156
Market Entry and Establishing a Business in China 157
Intellectual Property Rights Protection 159
Employment Issues 164
Government Policy 166
Currency and Taxation 167
Dispute Resolution and Litigation 171
CHAPTBHO
CMna 2020 178
Pillar of the Economy: Focus on the High-Tech Sector 176
Growth of the Services Sector 177
Satisfying a Fast-Growing Global IT and Business Processes
Services Demand 178
Overseas Promotions Leap Forward 179
Stable China Market Economic Prospects 180
XlV _CONTENTS
Rise of Globalization: In the Front Row 181
China 2020: Wild Cards 183
Appendix A: Exclusive Survey of Selected Cities in Cooperation
WlthMOFCOM 188
Appendix B: Case Studies 182
AppenUx C: Contact Information for Major Government Offices,
Outsourcing Centers, and online Resources 238
283 |
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| spelling | Eltschinger, Cyrill Verfasser aut Source code China the new global hub of IT outsourcing Cyrill Eltschinger Hoboken, N.J. John Wiley & Sons 2007 XXIII, 295 S. Ill. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Contracting out China Information technology Management Electronic data processing departments Contracting out http://www.loc.gov/catdir/toc/ecip0715/2007014933.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0739/2007014933-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0740/2007014933-b.html Contributor biographical information HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016311074&sequence=000012&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Eltschinger, Cyrill Source code China the new global hub of IT outsourcing Contracting out China Information technology Management Electronic data processing departments Contracting out |
| title | Source code China the new global hub of IT outsourcing |
| title_auth | Source code China the new global hub of IT outsourcing |
| title_exact_search | Source code China the new global hub of IT outsourcing |
| title_exact_search_txtP | Source code China the new global hub of IT outsourcing |
| title_full | Source code China the new global hub of IT outsourcing Cyrill Eltschinger |
| title_fullStr | Source code China the new global hub of IT outsourcing Cyrill Eltschinger |
| title_full_unstemmed | Source code China the new global hub of IT outsourcing Cyrill Eltschinger |
| title_short | Source code China |
| title_sort | source code china the new global hub of it outsourcing |
| title_sub | the new global hub of IT outsourcing |
| topic | Contracting out China Information technology Management Electronic data processing departments Contracting out |
| topic_facet | Contracting out China Information technology Management Electronic data processing departments Contracting out |
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