Management methods and tools: practical know-how for students, managers, and consultants
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Wiesbaden
Gabler
2007
|
| Edition: | 1. ed. |
| Series: | Lehrbuch
|
| Subjects: | |
| Online Access: | BTU01 FHM01 FHR01 FNU01 UBG01 UBR01 UBT01 UBY01 UEI03 UPA01 Volltext Inhaltsverzeichnis |
| Physical Description: | 1 Online-Ressource |
| ISBN: | 9783834903839 9783834992956 |
| DOI: | 10.1007/978-3-8349-9295-6 |
Staff View
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Record in the Search Index
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|---|---|
| adam_text | I Table of Contents
Preface V
Table of Contents IX
Figures XIII
1 Introduction 1
1.1 How to use this book 3
1.2 What to expect 5
2 Business process modeling 11
2.1 Choose a structure 13
2.2 Select a language 19
2.2.1 SADT 20
2.2.2 ARIS 27
2.3 Use of brown papers 30
3 Balanced scorecard 35
3.1 The general problem 35
3.2 An example of BSC 40
4 Controlling process 49
4.1 The four basic steps 49
4.2 Frequency of controlling 53
4.3 Problems and shortcomings 54
4.4 Examples 56
Case: Aluminum tube welding 56
Case: Management consulting 58
Case: R D Controlling 59
5 Organization 63
5.1 Define roles and responsibilities 64
5.2 Defining an organization 72
5.2.1 Basic organizational forms 73
5.2.2 To engineer an organization 79
Case: University controlling 86
Case: Purchasing 88
IX
Table of Contents
5.2.3 Personal conflicts 91
5.3 How to staff an organization 94
5.3.1 The bottom up approach 95
5.3.2 The benchmark approach 96
5.3.3 The feedback circuit approach 96
5.4 Find an optimal span of control 98
5.4.1 Definitions and formulas 98
5.4.2 Getting the optimum 100
5.5 Using reengineering 105
5.5.1 Hammer s approach 106
Case: Bills payable department 108
5.5.2 A non business example 112
5.5.3 Applying reengineering 114
5.6 Buzzword process organization 117
5.7 Myths of self organization 120
6 Quantitative tools 125
6.1 Dealing with numbers and errors 126
6.1.1 How to define measures 126
Case: Person s weight 129
Case: Number of vendors 130
6.1.2 Taking into account the margin of error 131
Case: Calculation of automotive parts 133
6.2 Applying semi quantitative methods 135
6.3 Preparing activity based costing 141
6.3.1 Theory of ABC 142
6.3.2 A simplified version 146
Case: ABC at aluminum tube welding 147
6.3.3 Reasons not to choose ABC 150
6.4 Using target costing 153
6.4.1 The basic idea 154
6.4.2 An example 157
6.5 Commenting on chaos 163
6.5.1 Chaos in science 163
6.5.2 Chaos in the business world 168
Example: Warehouse locations 171
x
Table of Contents
6.5.3 Dealing with chaos 174
Example: Chaotic project 179
6.5.4 Conserved quantities 184
7 Operations management 189
7.1 Plan and forecast the business 189
Example: Reasonable planning period 193
Example: Quality of planning 195
7.2 Using benchmarks 197
7.2.1 Definition of benchmarking 197
7.2.2 Mistakes to avoid 201
7.3 Learning curves 204
7.3.1 Theory of learning curves 205
7.3.2 Controlling with learning curves 207
7.4 Soft skills 210
7.4.1 Defining goals 211
7.4.2 How to give and receive feedback 217
7.4.3 Managing meetings 220
7.4.4 Leading and managing 226
8 Appendices 235
8.1 Appendix SC 235
8.2 Number of vendors 240
8.3 Errors 241
8.4 Comment on nonlinear ABC 243
8.5 Logistic map and Liapunov exponent 245
8.6 Numerical solution of transcendental equations 248
Index 253
XI
|
| adam_txt |
I Table of Contents
Preface V
Table of Contents IX
Figures XIII
1 Introduction 1
1.1 How to use this book 3
1.2 What to expect 5
2 Business process modeling 11
2.1 Choose a structure 13
2.2 Select a language 19
2.2.1 SADT 20
2.2.2 ARIS 27
2.3 Use of brown papers 30
3 Balanced scorecard 35
3.1 The general problem 35
3.2 An example of BSC 40
4 Controlling process 49
4.1 The four basic steps 49
4.2 Frequency of controlling 53
4.3 Problems and shortcomings 54
4.4 Examples 56
Case: Aluminum tube welding 56
Case: Management consulting 58
Case: R D Controlling 59
5 Organization 63
5.1 Define roles and responsibilities 64
5.2 Defining an organization 72
5.2.1 Basic organizational forms 73
5.2.2 To engineer an organization 79
Case: University controlling 86
Case: Purchasing 88
IX
Table of Contents
5.2.3 Personal conflicts 91
5.3 How to staff an organization 94
5.3.1 The bottom up approach 95
5.3.2 The benchmark approach 96
5.3.3 The feedback circuit approach 96
5.4 Find an optimal span of control 98
5.4.1 Definitions and formulas 98
5.4.2 Getting the optimum 100
5.5 Using reengineering 105
5.5.1 Hammer's approach 106
Case: Bills payable department 108
5.5.2 A non business example 112
5.5.3 Applying reengineering 114
5.6 Buzzword process organization 117
5.7 Myths of self organization 120
6 Quantitative tools 125
6.1 Dealing with numbers and errors 126
6.1.1 How to define measures 126
Case: Person's weight 129
Case: Number of vendors 130
6.1.2 Taking into account the margin of error 131
Case: Calculation of automotive parts 133
6.2 Applying semi quantitative methods 135
6.3 Preparing activity based costing 141
6.3.1 Theory of ABC 142
6.3.2 A simplified version 146
Case: ABC at aluminum tube welding 147
6.3.3 Reasons not to choose ABC 150
6.4 Using target costing 153
6.4.1 The basic idea 154
6.4.2 An example 157
6.5 Commenting on chaos 163
6.5.1 Chaos in science 163
6.5.2 Chaos in the business world 168
Example: Warehouse locations 171
x
Table of Contents
6.5.3 Dealing with chaos 174
Example: Chaotic project 179
6.5.4 Conserved quantities 184
7 Operations management 189
7.1 Plan and forecast the business 189
Example: Reasonable planning period 193
Example: Quality of planning 195
7.2 Using benchmarks 197
7.2.1 Definition of benchmarking 197
7.2.2 Mistakes to avoid 201
7.3 Learning curves 204
7.3.1 Theory of learning curves 205
7.3.2 Controlling with learning curves 207
7.4 Soft skills 210
7.4.1 Defining goals 211
7.4.2 How to give and receive feedback 217
7.4.3 Managing meetings 220
7.4.4 Leading and managing 226
8 Appendices 235
8.1 Appendix SC 235
8.2 Number of vendors 240
8.3 Errors 241
8.4 Comment on nonlinear ABC 243
8.5 Logistic map and Liapunov exponent 245
8.6 Numerical solution of transcendental equations 248
Index 253
XI |
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| author | Grabinski, Michael |
| author_facet | Grabinski, Michael |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| doi_str_mv | 10.1007/978-3-8349-9295-6 |
| edition | 1. ed. |
| format | Electronic eBook |
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| spelling | Grabinski, Michael Verfasser aut Management methods and tools practical know-how for students, managers, and consultants Michael Grabinski 1. ed. Wiesbaden Gabler 2007 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Lehrbuch Management (DE-588)4037278-9 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Management (DE-588)4037278-9 s DE-604 https://doi.org/10.1007/978-3-8349-9295-6 Verlag Volltext HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016245092&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Grabinski, Michael Management methods and tools practical know-how for students, managers, and consultants Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4123623-3 |
| title | Management methods and tools practical know-how for students, managers, and consultants |
| title_auth | Management methods and tools practical know-how for students, managers, and consultants |
| title_exact_search | Management methods and tools practical know-how for students, managers, and consultants |
| title_exact_search_txtP | Management methods and tools practical know-how for students, managers, and consultants |
| title_full | Management methods and tools practical know-how for students, managers, and consultants Michael Grabinski |
| title_fullStr | Management methods and tools practical know-how for students, managers, and consultants Michael Grabinski |
| title_full_unstemmed | Management methods and tools practical know-how for students, managers, and consultants Michael Grabinski |
| title_short | Management methods and tools |
| title_sort | management methods and tools practical know how for students managers and consultants |
| title_sub | practical know-how for students, managers, and consultants |
| topic | Management (DE-588)4037278-9 gnd |
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