The heart of change field guide: tools and tactics for leading change in your organization
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass.
Harvard Business School Press
2005
|
| Subjects: | |
| Online Access: | Table of contents Inhaltsverzeichnis |
| Item Description: | Includes index. |
| Physical Description: | XIV, 237 S. graph. Darst. |
| ISBN: | 1591397758 |
Staff View
MARC
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| 245 | 1 | 0 | |a The heart of change field guide |b tools and tactics for leading change in your organization |c Dan S. Cohen |
| 264 | 1 | |a Boston, Mass. |b Harvard Business School Press |c 2005 | |
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| adam_text | CONTENTS
Foreword xiii
INTRODUCTION
Leading Organizational Change 1
A Systematic Approach to Leading Organizational
Transformation 2
The Nature of Change and the Eight Steps 5
Two Approaches to Change 6
Using This Field Guide 6
Chapter Structure 9
Acknowledgments 10
PART I
Creating a Climate for Change
STEP 1
Increase Urgency 13
Purpose 13
Approach 14
Outcomes 21
Key Implementation Challenges 21
Gauging Effectiveness 22
Suggestions for Improvement 24
Communicating in This Step 28
viii Contents
Stories to Remember from Step 1 of
The Heart of Change 29
More Resources 32
STEP 2
Build Guiding Teams 35
Purpose 3 5
Approach 36
Outcomes 44
Key Implementation Challenges 44
Gauging Effectiveness 48
Suggestions for Improvement 52
Communicating in This Step 56
Stories to Remember from Step 2 of
The Heart of Change 57
More Resources 60
STEP 3
Get the Vision Right 63
Purpose 63
Approach 64
Outcomes 68
Key Implementation Challenges 68
Gauging Effectiveness 71
Suggestions for Improvement 74
Communicating in This Step 78
Checkpoint: Move Forward or Revisit Prior Steps? 80
Stories to Remember from Step 3 of
The Heart of Change 81
More Resources 84
Contents ix
PART II
Engaging and Enabling
the Whole Organization
STEP 4
Communicate for Buy In 89
Purpose 89
Approach 90
Outcomes 102
Key Implementation Challenges 103
Gauging Effectiveness 104
Suggestions for Improvement 106
Checkpoint: Move Forward or Revisit Prior Steps? Ill
Stories to Remember from Step 4 of
The Heart of Change 112
More Resources 114
STEP 5
Enable Action 117
Purpose 117
Approach 118
Outcomes 126
Key Implementation Challenges 127
Gauging Effectiveness 128
Suggestions for Improvement 131
Communicating in This Step 135
Stories to Remember from Step 5 of
The Heart of Change 136
More Resources 139
X Contents
STEP 6
Create Short Term Wins 141
Purpose 141
Approach 142
Outcomes 147
Key Implementation Challenges 148
Gauging Effectiveness 149
Suggestions for Improvement 153
Communicating in This Step 155
Stories to Remember from Step 6 of
The Heart of Change 156
More Resources 159
PART III
Implementing and Sustaining the Change
STEP 7
Don t Let Up 163
Purpose 163
Approach 164
Outcomes 172
Key Implementation Challenges 173
Gauging Effectiveness 175
Suggestions for Improvement 177
Communicating in This Step 181
Checkpoint Before Moving to the Final Step 182
Stories to Remember from Step 7 of
The Heart of Change 184
More Resources 186
STEP 8
Make It Stick 189
Purpose 189
Approach 190
Outcomes 194
Key Implementation Challenges 194
Gauging Effectiveness 196
Suggestions for Improvement 200
Communicating in This Step 201
Stories to Remember from Step 8 of
The Heart of Change 202
More Resources 205
STEP 9
The Final Module—Change Readiness 207
Purpose 207
Approach 208
Outcomes 214
Key Challenges 215
Gauging Change Readiness 216
Reporting Change Readiness Assessment Results 219
Final Thoughts 223
Index 227
About the Author 239
|
| adam_txt |
CONTENTS
Foreword xiii
INTRODUCTION
Leading Organizational Change 1
A Systematic Approach to Leading Organizational
Transformation 2
The Nature of Change and the Eight Steps 5
Two Approaches to Change 6
Using This Field Guide 6
Chapter Structure 9
Acknowledgments 10
PART I
Creating a Climate for Change
STEP 1
Increase Urgency 13
Purpose 13
Approach 14
Outcomes 21
Key Implementation Challenges 21
Gauging Effectiveness 22
Suggestions for Improvement 24
Communicating in This Step 28
viii Contents
Stories to Remember from Step 1 of
The Heart of Change 29
More Resources 32
STEP 2
Build Guiding Teams 35
Purpose 3 5
Approach 36
Outcomes 44
Key Implementation Challenges 44
Gauging Effectiveness 48
Suggestions for Improvement 52
Communicating in This Step 56
Stories to Remember from Step 2 of
The Heart of Change 57
More Resources 60
STEP 3
Get the Vision Right 63
Purpose 63
Approach 64
Outcomes 68
Key Implementation Challenges 68
Gauging Effectiveness 71
Suggestions for Improvement 74
Communicating in This Step 78
Checkpoint: Move Forward or Revisit Prior Steps? 80
Stories to Remember from Step 3 of
The Heart of Change 81
More Resources 84
Contents ix
PART II
Engaging and Enabling
the Whole Organization
STEP 4
Communicate for Buy In 89
Purpose 89
Approach 90
Outcomes 102
Key Implementation Challenges 103
Gauging Effectiveness 104
Suggestions for Improvement 106
Checkpoint: Move Forward or Revisit Prior Steps? Ill
Stories to Remember from Step 4 of
The Heart of Change 112
More Resources 114
STEP 5
Enable Action 117
Purpose 117
Approach 118
Outcomes 126
Key Implementation Challenges 127
Gauging Effectiveness 128
Suggestions for Improvement 131
Communicating in This Step 135
Stories to Remember from Step 5 of
The Heart of Change 136
More Resources 139
X Contents
STEP 6
Create Short Term Wins 141
Purpose 141
Approach 142
Outcomes 147
Key Implementation Challenges 148
Gauging Effectiveness 149
Suggestions for Improvement 153
Communicating in This Step 155
Stories to Remember from Step 6 of
The Heart of Change 156
More Resources 159
PART III
Implementing and Sustaining the Change
STEP 7
Don't Let Up 163
Purpose 163
Approach 164
Outcomes 172
Key Implementation Challenges 173
Gauging Effectiveness 175
Suggestions for Improvement 177
Communicating in This Step 181
Checkpoint Before Moving to the Final Step 182
Stories to Remember from Step 7 of
The Heart of Change 184
More Resources 186
STEP 8
Make It Stick 189
Purpose 189
Approach 190
Outcomes 194
Key Implementation Challenges 194
Gauging Effectiveness 196
Suggestions for Improvement 200
Communicating in This Step 201
Stories to Remember from Step 8 of
The Heart of Change 202
More Resources 205
STEP 9
The Final Module—Change Readiness 207
Purpose 207
Approach 208
Outcomes 214
Key Challenges 215
Gauging Change Readiness 216
Reporting Change Readiness Assessment Results 219
Final Thoughts 223
Index 227
About the Author 239 |
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| spellingShingle | Cohen, Dan S. The heart of change field guide tools and tactics for leading change in your organization Changement organisationnel Organizational change Reorganisation (DE-588)4115744-8 gnd Management (DE-588)4037278-9 gnd |
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| title | The heart of change field guide tools and tactics for leading change in your organization |
| title_auth | The heart of change field guide tools and tactics for leading change in your organization |
| title_exact_search | The heart of change field guide tools and tactics for leading change in your organization |
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| title_full | The heart of change field guide tools and tactics for leading change in your organization Dan S. Cohen |
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| title_short | The heart of change field guide |
| title_sort | the heart of change field guide tools and tactics for leading change in your organization |
| title_sub | tools and tactics for leading change in your organization |
| topic | Changement organisationnel Organizational change Reorganisation (DE-588)4115744-8 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Changement organisationnel Organizational change Reorganisation Management |
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Indexes
THWS Würzburg Zentralbibliothek Lesesaal
| Call Number: |
1000 QP 340 C678st |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |