APA (7th ed.) Citation

(2003). Total quality management (3rd ed., int. ed.). Pearson Education.

Chicago Style (17th ed.) Citation

Total Quality Management. 3rd ed., int. ed. Upper Saddle River, N.J: Pearson Education, 2003.

MLA (9th ed.) Citation

Total Quality Management. 3rd ed., int. ed. Pearson Education, 2003.