The other invisible hand: delivering public services through choice and competition
How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to t...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Princeton [u.a.]
Princeton Univ. Press
2007
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice. |
| Physical Description: | XI, 195 S. |
| ISBN: | 9780691129365 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV022538382 | ||
| 003 | DE-604 | ||
| 005 | 20071009 | ||
| 007 | t | ||
| 008 | 070801s2007 |||| 00||| eng d | ||
| 020 | |a 9780691129365 |c pbk |9 978-0-691-12936-5 | ||
| 035 | |a (OCoLC)154694703 | ||
| 035 | |a (DE-599)BVBBV022538382 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-473 | ||
| 050 | 0 | |a HV248 | |
| 082 | 0 | |a 361.941 |2 22 | |
| 084 | |a PN 212 |0 (DE-625)137291: |2 rvk | ||
| 100 | 1 | |a Le Grand, Julian |d 1945- |e Verfasser |0 (DE-588)129177857 |4 aut | |
| 245 | 1 | 0 | |a The other invisible hand |b delivering public services through choice and competition |c Julian Le Grand |
| 264 | 1 | |a Princeton [u.a.] |b Princeton Univ. Press |c 2007 | |
| 300 | |a XI, 195 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 520 | 3 | |a How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice. | |
| 650 | 4 | |a Administration scolaire - Aspect économique - Grande-Bretagne | |
| 650 | 7 | |a Concurrentie |2 gtt | |
| 650 | 7 | |a Openbare dienstverlening |2 gtt | |
| 650 | 4 | |a Privatisation - Grande-Bretagne | |
| 650 | 4 | |a Santé, Services de - Administration - Grande-Bretagne | |
| 650 | 4 | |a Service social - Grande-Bretagne - Finances | |
| 650 | 4 | |a Services municipaux - Grande-Bretagne - Finances | |
| 650 | 4 | |a Soins médicaux - Grande-Bretagne - Finances | |
| 650 | 4 | |a Écoles - Choix - Grande-Bretagne | |
| 650 | 4 | |a Éducation - Grande-Bretagne - Finances | |
| 650 | 4 | |a Erziehung | |
| 650 | 4 | |a Education |z Great Britain |x Finance | |
| 650 | 4 | |a Health services administration |z Great Britain | |
| 650 | 4 | |a Medical care |z Great Britain |x Finance | |
| 650 | 4 | |a Municipal services |z Great Britain |x Finance | |
| 650 | 4 | |a Privatization |z Great Britain | |
| 650 | 4 | |a School choice |z Great Britain | |
| 650 | 4 | |a School management and organization |x Economic aspects |z Great Britain | |
| 650 | 4 | |a Social service |z Great Britain |x Finance | |
| 650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Verwaltung |0 (DE-588)4063317-2 |2 gnd |9 rswk-swf |
| 651 | 4 | |a Großbritannien | |
| 689 | 0 | 0 | |a Verwaltung |0 (DE-588)4063317-2 |D s |
| 689 | 0 | 1 | |a Servicepolitik |0 (DE-588)4234502-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015744871&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-015744871 | ||
Record in the Search Index
| _version_ | 1804136650726440960 |
|---|---|
| adam_text | Contents
Acknowledgements ix
INTRODUCTION 1
CHAPTER ONE
Ends and Means 6
CHAPTER TWO
Choice and Competition 38
CHAPTER THREE
School Education 63
CHAPTER FOUR
Health Care 94
CHAPTER FIVE
New Ideas 127
CHAPTER SIX
The Politics of Choice 156
AFTERWORDS
Alain Enthoven: An American Perspective 169
David Lipsey: A Sceptic s Perspective 174
Further Reading 180
Bibliography 183
|
| adam_txt |
Contents
Acknowledgements ix
INTRODUCTION 1
CHAPTER ONE
Ends and Means 6
CHAPTER TWO
Choice and Competition 38
CHAPTER THREE
School Education 63
CHAPTER FOUR
Health Care 94
CHAPTER FIVE
New Ideas 127
CHAPTER SIX
The Politics of Choice 156
AFTERWORDS
Alain Enthoven: An American Perspective 169
David Lipsey: A Sceptic's Perspective 174
Further Reading 180
Bibliography 183 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Le Grand, Julian 1945- |
| author_GND | (DE-588)129177857 |
| author_facet | Le Grand, Julian 1945- |
| author_role | aut |
| author_sort | Le Grand, Julian 1945- |
| author_variant | g j l gj gjl |
| building | Verbundindex |
| bvnumber | BV022538382 |
| callnumber-first | H - Social Science |
| callnumber-label | HV248 |
| callnumber-raw | HV248 |
| callnumber-search | HV248 |
| callnumber-sort | HV 3248 |
| callnumber-subject | HV - Social Pathology, Criminology |
| classification_rvk | PN 212 |
| ctrlnum | (OCoLC)154694703 (DE-599)BVBBV022538382 |
| dewey-full | 361.941 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 361 - Social problems and services |
| dewey-raw | 361.941 |
| dewey-search | 361.941 |
| dewey-sort | 3361.941 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Rechtswissenschaft Soziologie |
| discipline_str_mv | Rechtswissenschaft Soziologie |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03913nam a2200613 c 4500</leader><controlfield tag="001">BV022538382</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20071009 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">070801s2007 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780691129365</subfield><subfield code="c">pbk</subfield><subfield code="9">978-0-691-12936-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)154694703</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV022538382</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-473</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HV248</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">361.941</subfield><subfield code="2">22</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">PN 212</subfield><subfield code="0">(DE-625)137291:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Le Grand, Julian</subfield><subfield code="d">1945-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)129177857</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The other invisible hand</subfield><subfield code="b">delivering public services through choice and competition</subfield><subfield code="c">Julian Le Grand</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Princeton [u.a.]</subfield><subfield code="b">Princeton Univ. Press</subfield><subfield code="c">2007</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XI, 195 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="520" ind1="3" ind2=" "><subfield code="a">How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Administration scolaire - Aspect économique - Grande-Bretagne</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Concurrentie</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Openbare dienstverlening</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Privatisation - Grande-Bretagne</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Santé, Services de - Administration - Grande-Bretagne</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service social - Grande-Bretagne - Finances</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Services municipaux - Grande-Bretagne - Finances</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Soins médicaux - Grande-Bretagne - Finances</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Écoles - Choix - Grande-Bretagne</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Éducation - Grande-Bretagne - Finances</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Erziehung</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Education</subfield><subfield code="z">Great Britain</subfield><subfield code="x">Finance</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Health services administration</subfield><subfield code="z">Great Britain</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Medical care</subfield><subfield code="z">Great Britain</subfield><subfield code="x">Finance</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Municipal services</subfield><subfield code="z">Great Britain</subfield><subfield code="x">Finance</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Privatization</subfield><subfield code="z">Great Britain</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">School choice</subfield><subfield code="z">Great Britain</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">School management and organization</subfield><subfield code="x">Economic aspects</subfield><subfield code="z">Great Britain</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Social service</subfield><subfield code="z">Great Britain</subfield><subfield code="x">Finance</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verwaltung</subfield><subfield code="0">(DE-588)4063317-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="4"><subfield code="a">Großbritannien</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Verwaltung</subfield><subfield code="0">(DE-588)4063317-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015744871&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-015744871</subfield></datafield></record></collection> |
| geographic | Großbritannien |
| geographic_facet | Großbritannien |
| id | DE-604.BV022538382 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T18:09:19Z |
| indexdate | 2024-07-09T20:59:47Z |
| institution | BVB |
| isbn | 9780691129365 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015744871 |
| oclc_num | 154694703 |
| open_access_boolean | |
| owner | DE-473 DE-BY-UBG |
| owner_facet | DE-473 DE-BY-UBG |
| physical | XI, 195 S. |
| publishDate | 2007 |
| publishDateSearch | 2007 |
| publishDateSort | 2007 |
| publisher | Princeton Univ. Press |
| record_format | marc |
| spelling | Le Grand, Julian 1945- Verfasser (DE-588)129177857 aut The other invisible hand delivering public services through choice and competition Julian Le Grand Princeton [u.a.] Princeton Univ. Press 2007 XI, 195 S. txt rdacontent n rdamedia nc rdacarrier How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice. Administration scolaire - Aspect économique - Grande-Bretagne Concurrentie gtt Openbare dienstverlening gtt Privatisation - Grande-Bretagne Santé, Services de - Administration - Grande-Bretagne Service social - Grande-Bretagne - Finances Services municipaux - Grande-Bretagne - Finances Soins médicaux - Grande-Bretagne - Finances Écoles - Choix - Grande-Bretagne Éducation - Grande-Bretagne - Finances Erziehung Education Great Britain Finance Health services administration Great Britain Medical care Great Britain Finance Municipal services Great Britain Finance Privatization Great Britain School choice Great Britain School management and organization Economic aspects Great Britain Social service Great Britain Finance Servicepolitik (DE-588)4234502-9 gnd rswk-swf Verwaltung (DE-588)4063317-2 gnd rswk-swf Großbritannien Verwaltung (DE-588)4063317-2 s Servicepolitik (DE-588)4234502-9 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015744871&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Le Grand, Julian 1945- The other invisible hand delivering public services through choice and competition Administration scolaire - Aspect économique - Grande-Bretagne Concurrentie gtt Openbare dienstverlening gtt Privatisation - Grande-Bretagne Santé, Services de - Administration - Grande-Bretagne Service social - Grande-Bretagne - Finances Services municipaux - Grande-Bretagne - Finances Soins médicaux - Grande-Bretagne - Finances Écoles - Choix - Grande-Bretagne Éducation - Grande-Bretagne - Finances Erziehung Education Great Britain Finance Health services administration Great Britain Medical care Great Britain Finance Municipal services Great Britain Finance Privatization Great Britain School choice Great Britain School management and organization Economic aspects Great Britain Social service Great Britain Finance Servicepolitik (DE-588)4234502-9 gnd Verwaltung (DE-588)4063317-2 gnd |
| subject_GND | (DE-588)4234502-9 (DE-588)4063317-2 |
| title | The other invisible hand delivering public services through choice and competition |
| title_auth | The other invisible hand delivering public services through choice and competition |
| title_exact_search | The other invisible hand delivering public services through choice and competition |
| title_exact_search_txtP | The other invisible hand delivering public services through choice and competition |
| title_full | The other invisible hand delivering public services through choice and competition Julian Le Grand |
| title_fullStr | The other invisible hand delivering public services through choice and competition Julian Le Grand |
| title_full_unstemmed | The other invisible hand delivering public services through choice and competition Julian Le Grand |
| title_short | The other invisible hand |
| title_sort | the other invisible hand delivering public services through choice and competition |
| title_sub | delivering public services through choice and competition |
| topic | Administration scolaire - Aspect économique - Grande-Bretagne Concurrentie gtt Openbare dienstverlening gtt Privatisation - Grande-Bretagne Santé, Services de - Administration - Grande-Bretagne Service social - Grande-Bretagne - Finances Services municipaux - Grande-Bretagne - Finances Soins médicaux - Grande-Bretagne - Finances Écoles - Choix - Grande-Bretagne Éducation - Grande-Bretagne - Finances Erziehung Education Great Britain Finance Health services administration Great Britain Medical care Great Britain Finance Municipal services Great Britain Finance Privatization Great Britain School choice Great Britain School management and organization Economic aspects Great Britain Social service Great Britain Finance Servicepolitik (DE-588)4234502-9 gnd Verwaltung (DE-588)4063317-2 gnd |
| topic_facet | Administration scolaire - Aspect économique - Grande-Bretagne Concurrentie Openbare dienstverlening Privatisation - Grande-Bretagne Santé, Services de - Administration - Grande-Bretagne Service social - Grande-Bretagne - Finances Services municipaux - Grande-Bretagne - Finances Soins médicaux - Grande-Bretagne - Finances Écoles - Choix - Grande-Bretagne Éducation - Grande-Bretagne - Finances Erziehung Education Great Britain Finance Health services administration Great Britain Medical care Great Britain Finance Municipal services Great Britain Finance Privatization Great Britain School choice Great Britain School management and organization Economic aspects Great Britain Social service Great Britain Finance Servicepolitik Verwaltung Großbritannien |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015744871&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT legrandjulian theotherinvisiblehanddeliveringpublicservicesthroughchoiceandcompetition |