CAPM/PMP project management certification: exam guide
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York, N. Y. [u.a.]
McGraw-Hill
2007
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXIII, 478 S. grap. Darst. 1 CD-ROM, 12 cm |
| ISBN: | 0071487484 9780071487481 |
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| 245 | 1 | 0 | |a CAPM/PMP project management certification |b exam guide |c Joseph Phillips |
| 246 | 1 | 3 | |a All-in-one CAPM/PMP project management certification |
| 264 | 1 | |a New York, N. Y. [u.a.] |b McGraw-Hill |c 2007 | |
| 300 | |a XXIII, 478 S. |b grap. Darst. |e 1 CD-ROM, 12 cm | ||
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| 650 | 4 | |a Project management |x Examinations |v Study guides | |
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Record in the Search Index
| _version_ | 1804136569149325312 |
|---|---|
| adam_text | CONTENTS AT A GLANCE
Part I Project Management Foundation I
Chapter I Preparing for the Exam 3
Chapter 2 Managing a Project 33
Chapter 3 Examining the Project Processes 59
Part II Project Management Professional Testing Areas 103
Chapter 4 Managing Project Integration 105
Chapter 5 Managing the Project Scope 135
Chapter 6 Managing Project Time 161
Chapter 7 Managing Project Costs 201
Chapter 8 Managing Project Quality 235
Chapter 9 Managing Project Human Resources 259
Chapter 10 Managing Project Communications 289
Chapter I I Managing Project Risks 313
Chapter 12 Introducing Project Procurement Management 349
Chapter 13 PMP Code of Professional Conduct 379
Part III Appendixes 391
Appendix A Project Management Documents 393
Appendix B Passing the CAPM and the PMP Exam 405
Appendix C Understanding the Code of Ethics and Professional Conduct .... 417
Appendix D About the CD ROM 427
Glossary 431
Index 463
CONTENTS
Acknowledgments xix
Introduction xxi
Part I Project Management Foundation I
Chapter I Preparing for the Exam 3
All About the PMP Exam 4
All About the CAPM Exam 7
Money and Your Exam 9
Passing the Exam 10
Creating Your Study Strategy 10
What Your Exam Is Based On (PMBOK, Section 1.1) 13
What Is a Project? (PMBOK, Section 1.2) 14
Temping a Project 14
Defining a Project s Uniqueness 15
Progressively Elaborating a Project 15
Why Do Projects? 16
What Is Project Management? (PMBOK, Section 1.3) 16
Back to the PMBOK (PMBOK, Section 1.4) 17
Being a Project Expert (PMBOK, Section 1.5) 19
Using the Project Management Body of Knowledge 20
Working with Your Application Area 20
Understanding Your Project Environment 20
Relying on General Management Skills 21
Dealing with People 21
Examining the Project Management Context
(PMBOK, Section 1.6) 22
Working with Programs 22
Opening Your Portfolio 22
Working with Subprojects 23
Working with Project Management Offices 23
Chapter Summary 24
Key Terms 24
Questions 26
Answers 29
Chapter 2 Managing a Project 33
Identifying the Project Life Cycle (PMBOK, Section 2.1) 33
Examining a Project Life Cycle 34
JX
CAPM/PMP Project Management Certification All in One Exam Guide
X
Comparing Project Life Cycles and Product Life Cycles 36
Meeting the Project Stakeholders (PMBOK, Section 2.2) 36
Managing Stakeholder Expectations 39
Identifying the Organizational Influences
(PMBOK, Section 2.3) 39
Completing Projects in Different Organizational
Structures 40
Working with Your PMO 43
Defining a Project Management System 44
Chapter Summary 45
Key Terms 45
Case Study 47
Managing Projects from Start to Completion 47
Examining the Project Deliverables 47
Examining the Project Phases 48
Controlling Project Changes 51
Questions 51
Answers 55
Chapter 3 Examining the Project Processes 59
Loving the Project Management Processes
(PMBOK, Section 3.1) 60
Examining the Process Group Interactions 61
Choosing the Appropriate Project Processes
(PMBOK, Section 3.2) 62
Working with Process Groups 62
Initiating Your Project (PMBOK, Section 3.2.1) 64
Planning the Project (PMBOK, Section 3.2.2) 66
Executing Processes (PMBOK, Section 3.2.3) 78
Examining the Monitoring and Controlling Process Groups
(PMBOK, Section 3.2.4) 82
Closing the Project (PMBOK, Section 3.2.5) 90
Examining How the Processes Interact
(PMBOK, Section 3.3) 91
Chapter Summary 92
Key Terms 94
Questions 95
Answers 99
Part II Project Management Professional Testing Areas 103
Chapter 4 Managing Project Integration 105
Developing the Project Charter (PMBOK, Section 4.1) 106
Preparing to Create the Project Charter 107
Choosing a Project to Charter 109
Contents
XI
Knowing the Project Management Methodology 113
Creating the Charter—Finally 114
Developing the Preliminary Project Scope Statement
(PMBOK, Section 4.2) 114
Developing the Project Management Plan (PMBOK,
Section 4.3) 115
Creating the Project Management Plan 116
Using the Project Management Information System 117
Executing the Project Plan (PMBOK, Section 4.4) 119
Monitoring and Controlling the Project (PMBOK, Section 4.5) ... 120
Monitoring the Project 120
Managing Integrated Change Control 121
Reacting to Change 121
Closing the Project (PMBOK, Section 4.7) 123
Completing Administrative Closure 123
Completing Contract Closure 124
Chapter Summary 124
Key Terms 125
Questions 128
Answers 131
Chapter 5 Managing the Project Scope 135
Planning the Project Scope (PMBOK, Section 5.1) 136
Creating the Project Scope Management Plan 137
Defining the Project Scope (PMBOK, Section 5.2) 138
Using Product Analysis 140
Using Alternative Identification 141
Using Stakeholder Analysis 142
Examining the Project Scope Statement 142
Creating the Work Breakdown Structure (PMBOK, Section 5.3) ... 144
Using a WBS Template 146
Breaking Down the Deliverables 146
Creating the WBS Dictionary 147
Verifying the Project Scope (PMBOK, Section 5.4) 147
Controlling the Project Scope (PMBOK, Section 5.5) 148
Using a Change Control System 149
Planning for Project Scope Changes 150
Approving a Change 150
Chapter Summary 151
Key Terms 152
Questions 154
Answers 158
Chapter 6 Managing Project Time 161
Defining the Project Activities (PMBOK, Section 6.1) 162
Defining the Project Activities 162
CAPM/PMP Project Management Certification All in One Exam Guide
xii
Examining the Activity List 165
Documenting the Activity Attributes 165
Updating the Work Breakdown Structure 166
Sequencing the Project Work (PMBOK, Section 6.2) 166
Considering the Inputs to Activity Sequencing 167
Creating Network Diagrams 167
Using the Precedence Diagramming Method 168
Using the Arrow Diagramming Method 169
Utilizing Network Templates 169
Determining the Activity Dependencies 170
Considering Leads and Lags 171
Estimating the Project Resources (PMBOK, Section 6.3) 171
Using Expert Judgment 172
Identifying Alternatives 172
Relying on Published Estimating Data 172
Using Bottom Up Estimating 173
Examining the Activity Resource Estimates 173
Estimating Activity Durations (PMBOK, Section 6.4) 174
Considering the Activity Duration Estimating Inputs 174
Using Analogous Estimating 175
Applying Parametric Estimates 176
Creating a Three Point Estimate 176
Factoring in Reserve Time 177
Evaluating the Estimates 178
Developing the Project Schedule (PMBOK, Section 6.5) 178
Applying Mathematical Analysis 179
Calculating Float in a PND 179
Encountering Scheduling on the CAPM or PMP Exam 182
Applying Duration Compression 182
Using a Project Simulation 183
Using Resource Leveling Heuristics 184
Using the Critical Chain Method 184
Using Project Management Software 185
Relying on a Project Coding Structure 185
Considering the Outputs of Schedule Development 186
Examining the Project Schedule 186
Utilizing the Schedule Management Plan 187
Updating the Resource Requirements 187
Controlling the Project Schedule (PMBOK, Section 6.6) 188
Managing the Inputs to Schedule Control 188
Applying a Schedule Control System 188
Measuring Project Performance 188
Examining the Schedule Variance 188
Updating the Project Schedule 189
Applying Corrective Action 189
Contents
xiii
Chapter Summary 189
Key Terms 190
Questions 194
Answers 198
Chapter 7 Managing Project Costs 201
Determining the Project Costs (PMBOK 7.1) 202
Estimating the Project Costs 203
Estimating Project Costs 206
Examining the Cost Estimate 210
Budgeting the Project (PMBOK, Section 7.2) 211
Creating the Project Budget 211
Examining the Project Budget 212
Controlling Project Costs (PMBOK, Section 7.3) 214
Managing the Project Costs 215
Creating a Cost Change Control System 215
Using Earned Value Management (PMBOK, Section 7.3.2) 216
Learning the Fundamentals 217
Finding the Project Variances 218
Finding the Indexes 219
Predicting the Project s Future 220
Using Earned Value Management Variations 224
Chapter Summary 224
Key Terms 225
Questions 228
Answers 232
Chapter 8 Managing Project Quality 235
Planning for Quality (PMBOK, Section 8.1) 236
Using Quality Planning Tools 237
Creating the Quality Management Plan 239
Establishing Quality Metrics 240
Applying Checklists 240
Creating the Process Improvement Plan 240
Updating the Baseline and the Project Management Plan . . . 240
Performing Quality Assurance (PMBOK, Section 8.2) 241
Preparing for Quality Assurance 241
Applying Quality Assurance 242
Completing a Quality Audit 242
Improving the Project 242
Performing Quality Control (PMBOK, Section 8.3) 243
Preparing for Quality Control 243
Inspecting Results 244
Creating a Flow Chart 244
Creating a Control Chart 245
Creating Pareto Diagrams 247
CAPM/PMP Project Management Certification All in One Exam Guide
xiv
Creating a Histogram 247
Creating a Run Chart 247
Creating a Scatter Diagram 247
Completing a Statistical Sampling 247
Revisiting Flowcharting 248
Applying Trend Analysis 248
Examining Quality Control Results 248
Chapter Summary 249
Key Terms 250
Questions 251
Answers 256
Chapter 9 Managing Project Human Resources 259
Planning for Human Resources 260
Relying on Enterprise Environmental Factors 260
Using the Organizational Process Assets 262
Referencing the Project Management Plan 263
Charting the Human Resources 264
Networking Human Resources 265
Identifying the Roles and Responsibilities 266
Creating a Project Organization Chart 266
Examining the Staffing Management Plan 266
Acquiring the Project Team (PMBOK, Section 9.2) 268
Examining the Staffing Pool 268
Negotiating for Resources 269
Working with Preassigned Staff 269
Procuring Staff 269
Assembling the Project Team 270
Developing the Project Team (PMBOK, Section 9.3) 270
Preparing for Team Development 270
Leading Project Team Development 271
Creating Team Building Activities 271
Establishing Project Ground Rules 272
Managing a Collocated Project Team 272
Relying on General Management Skills 272
Rewarding the Project Team 273
Managing the Project Team (PMBOK, Section 9.4) 273
Preparing for Team Management 273
Dealing with Team Disagreements 274
Creating an Issue Log 275
Examining the Outputs of Team Management 276
Relating to Organizational Theories
(PMBOK, Section 9.1.2.3) 277
Chapter Summary 279
Key Terms 280
___________________________^ Contents
XV
Questions 282
Answers 286
Chapter 10 Managing Project Communications 289
Examining the Communications Foundation
(PMBOK, Section 10) 290
Communication Factors 290
Understanding the Communication Model 290
Planning for Communications (PMBOK, Section 10.1) 291
Preparing for Communications 292
Identifying Communication Requirements 293
Exploring Communication Technologies 295
Creating the Communications Plan 295
Distributing Project Information (PMBOK, Section 10.2) 296
Examining Communication Skills 296
Examining Communication Factors and Technologies 297
Creating Information Retrieval Systems 298
Distributing Information 298
Creating Lessons Learned 299
Examining the Results of Information Distribution 299
Reporting Project Performance (PMBOK, Section 10.3) 299
Examining the Tools for Performance Reporting 300
Reviewing Project Performance 301
Analyzing Project Variances 301
Examining the Results of Performance Reporting 301
Managing Project Stakeholders (PMBOK, Section 10.4) 302
Communicating Effectively 302
Revisiting Issue Logs 303
Chapter Summary 303
Key Terms 303
Questions 305
Answers 309
Chapter I I Managing Project Risks 313
Planning for Risk Management (PMBOK, Section 11.1) 314
Preparing for Risk Management Planning 314
Completing Risk Management Planning 315
Creating the Risk Management Plan 315
Identifying the Project Risks (PMBOK, Section 11.2) 317
Finding Project Risks 318
Creating a Risk Register 322
Using Qualitative Risk Analysis (PMBOK, Section 11.3) 322
Preparing for Qualitative Analysis 323
Completing Qualitative Analysis 323
Applying Probability and Impact 324
CAPM/PMP Project Management Certification AH in One Exam Guide
xvi
Creating a Probability Impact Matrix 324
Relying on Data Precision 325
Assessing the Risk Score 326
Updating the Risk Register 326
Preparing for Quantitative Risk Analysis
(PMBOK, Section 11.4) 327
Interviewing Stakeholders and Experts 327
Applying Sensitivity Analysis 328
Finding the Expected Monetary Value 328
Using a Decision Tree 328
Using a Project Simulation 330
Examining the Results of Quantitative Risk Analysis 330
Updating the Risk Register 330
Planning for Risk Responses (PMBOK, Section 11.5) 331
Preparing for Risk Responses 331
Creating Risk Responses 331
Managing the Positive Risk and Opportunities 333
Accepting the Risks 333
Updating the Risk Register 333
Creating Contracts for Risk Response 334
Justifying Risk Reduction 334
Updating the Project Plan 334
Monitoring and Controlling Project Risks
(PMBOK, Section 11.6) 335
Preparing for Risk Monitoring and Control 335
Monitoring and Controlling Risks 336
Completing Risk Response Audits 336
Analyzing Project Variances 336
Measuring Technical Performance 337
Examining the Results of Risk Monitoring and Control .... 337
Chapter Summary 338
Key Terms 339
Questions 341
Answers 346
Chapter 12 Introducing Project Procurement Management 349
Planning for Procurement (PMBOK, Section 12.1) 350
Using the Procurement Planning Tools 351
Understanding Contract Types 355
Examining the Results of Procurement Planning 355
Planning for Contracting (PMBOK, Section 12.2) 357
Completing the Plan Contracting Process 358
Creating the Procurement Documents 358
Creating Evaluation Criteria 359
Requesting Seller Responses (PMBOK, Section 12.3) 359
Hosting a Bidder Conference 360
__________________________^ Contents
xvii
Advertising for Sellers 360
Creating a Qualified Sellers List 360
Examining Vendor Responses 360
Selecting a Seller (PMBOK, Section 12.4) 361
Choosing the Seller 361
Examining the Results of Seller Selection 362
Performing Contract Administration (PMBOK, Section 12.5) .... 363
Completing Contract Administration 364
Reviewing the Results of Contract Administration 365
Performing Contract Closure (PMBOK, Section 12.6) 366
Auditing the Procurement Process 366
Completing Contract Closure 366
Chapter Summary 367
Key Terms 367
Case Study 369
Litke Greenhouse and Nursery: Procurement Processes .... 369
Planning for Procurement 370
Hosting a Bidder Conference 371
Selecting a Vendor 371
Questions 372
Answers 376
Chapter 13 PMP Code of Professional Conduct 379
Understanding Your Responsibilities to the Profession 380
Complying with Rules and Policies 380
Applying Honesty to the Profession 380
Advancing the Profession 380
Understanding Your Responsibilities to the Customer
and the Public 381
Enforcing Project Management Truth and Honesty 381
Eliminating Inappropriate Actions 381
Summing Up the Code 381
Key Terms 382
Questions 382
Answers 387
Part III Appendixes 391
Appendix A Project Management Documents 393
Appendix B Passing the CAPM and the PMP Exam 405
Tips to Pass the Exam 405
Days Before the Exam 405
Create Your Own Answer Key 405
Testing Tips 406
CAPM/PMP Project Management Certification All in One Exam Guide
xviii
Answer Every Question—Once 407
Use the Process of Elimination 407
Everything You Must Know 407
The 44 Project Management Processes 407
Earned Value Management Formulas 408
Quick Project Management Facts 408
A Letter to You 415
Appendix C Understanding the Code of Ethics and Professional Conduct .... 417
Chapter One: Vision and Applicability 418
Exploring the Code s Vision and Purpose 418
Participating in the Code 419
Learning the Code Details 419
Chapter Two: Responsibility as a Project Manager 419
What Is Responsibility? 420
Aspiring to Responsibility Expectations 420
Adhering to Mandatory Standards 420
Chapter Three: Adhering to the Respect Value 421
Aspiring to Respect 421
Adhering to the Mandatory Values of Respect 422
Chapter Four: Adhering to the Fairness Value 422
Aspiring to Fairness 422
Adhering to the Mandatory Standards on Fairness 423
Chapter Five: Adhering to Honesty 423
Aspiring to Honesty 423
Adhering to the Honesty Requirements 424
Key Terms 424
Appendix D About the CD ROM 427
Running the Project Seminars Video Samples 427
Troubleshooting 428
Technical Support 428
Installing Total Seminars Test Software 428
Navigation 428
Minimum System Requirements for Total
Seminars Software 429
Technical Support 429
Glossary 431
Index 463
|
| adam_txt |
CONTENTS AT A GLANCE
Part I Project Management Foundation I
Chapter I Preparing for the Exam 3
Chapter 2 Managing a Project 33
Chapter 3 Examining the Project Processes 59
Part II Project Management Professional Testing Areas 103
Chapter 4 Managing Project Integration 105
Chapter 5 Managing the Project Scope 135
Chapter 6 Managing Project Time 161
Chapter 7 Managing Project Costs 201
Chapter 8 Managing Project Quality 235
Chapter 9 Managing Project Human Resources 259
Chapter 10 Managing Project Communications 289
Chapter I I Managing Project Risks 313
Chapter 12 Introducing Project Procurement Management 349
Chapter 13 PMP Code of Professional Conduct 379
Part III Appendixes 391
Appendix A Project Management Documents 393
Appendix B Passing the CAPM and the PMP Exam 405
Appendix C Understanding the Code of Ethics and Professional Conduct . 417
Appendix D About the CD ROM 427
Glossary 431
Index 463
CONTENTS
Acknowledgments xix
Introduction xxi
Part I Project Management Foundation I
Chapter I Preparing for the Exam 3
All About the PMP Exam 4
All About the CAPM Exam 7
Money and Your Exam 9
Passing the Exam 10
Creating Your Study Strategy 10
What Your Exam Is Based On (PMBOK, Section 1.1) 13
What Is a Project? (PMBOK, Section 1.2) 14
Temping a Project 14
Defining a Project's Uniqueness 15
Progressively Elaborating a Project 15
Why Do Projects? 16
What Is Project Management? (PMBOK, Section 1.3) 16
Back to the PMBOK (PMBOK, Section 1.4) 17
Being a Project Expert (PMBOK, Section 1.5) 19
Using the Project Management Body of Knowledge 20
Working with Your Application Area 20
Understanding Your Project Environment 20
Relying on General Management Skills 21
Dealing with People 21
Examining the Project Management Context
(PMBOK, Section 1.6) 22
Working with Programs 22
Opening Your Portfolio 22
Working with Subprojects 23
Working with Project Management Offices 23
Chapter Summary 24
Key Terms 24
Questions 26
Answers 29
Chapter 2 Managing a Project 33
Identifying the Project Life Cycle (PMBOK, Section 2.1) 33
Examining a Project Life Cycle 34
JX
CAPM/PMP Project Management Certification All in One Exam Guide
X
Comparing Project Life Cycles and Product Life Cycles 36
Meeting the Project Stakeholders (PMBOK, Section 2.2) 36
Managing Stakeholder Expectations 39
Identifying the Organizational Influences
(PMBOK, Section 2.3) 39
Completing Projects in Different Organizational
Structures 40
Working with Your PMO 43
Defining a Project Management System 44
Chapter Summary 45
Key Terms 45
Case Study 47
Managing Projects from Start to Completion 47
Examining the Project Deliverables 47
Examining the Project Phases 48
Controlling Project Changes 51
Questions 51
Answers 55
Chapter 3 Examining the Project Processes 59
Loving the Project Management Processes
(PMBOK, Section 3.1) 60
Examining the Process Group Interactions 61
Choosing the Appropriate Project Processes
(PMBOK, Section 3.2) 62
Working with Process Groups 62
Initiating Your Project (PMBOK, Section 3.2.1) 64
Planning the Project (PMBOK, Section 3.2.2) 66
Executing Processes (PMBOK, Section 3.2.3) 78
Examining the Monitoring and Controlling Process Groups
(PMBOK, Section 3.2.4) 82
Closing the Project (PMBOK, Section 3.2.5) 90
Examining How the Processes Interact
(PMBOK, Section 3.3) 91
Chapter Summary 92
Key Terms 94
Questions 95
Answers 99
Part II Project Management Professional Testing Areas 103
Chapter 4 Managing Project Integration 105
Developing the Project Charter (PMBOK, Section 4.1) 106
Preparing to Create the Project Charter 107
Choosing a Project to Charter 109
Contents
XI
Knowing the Project Management Methodology 113
Creating the Charter—Finally 114
Developing the Preliminary Project Scope Statement
(PMBOK, Section 4.2) 114
Developing the Project Management Plan (PMBOK,
Section 4.3) 115
Creating the Project Management Plan 116
Using the Project Management Information System 117
Executing the Project Plan (PMBOK, Section 4.4) 119
Monitoring and Controlling the Project (PMBOK, Section 4.5) . 120
Monitoring the Project 120
Managing Integrated Change Control 121
Reacting to Change 121
Closing the Project (PMBOK, Section 4.7) 123
Completing Administrative Closure 123
Completing Contract Closure 124
Chapter Summary 124
Key Terms 125
Questions 128
Answers 131
Chapter 5 Managing the Project Scope 135
Planning the Project Scope (PMBOK, Section 5.1) 136
Creating the Project Scope Management Plan 137
Defining the Project Scope (PMBOK, Section 5.2) 138
Using Product Analysis 140
Using Alternative Identification 141
Using Stakeholder Analysis 142
Examining the Project Scope Statement 142
Creating the Work Breakdown Structure (PMBOK, Section 5.3) . 144
Using a WBS Template 146
Breaking Down the Deliverables 146
Creating the WBS Dictionary 147
Verifying the Project Scope (PMBOK, Section 5.4) 147
Controlling the Project Scope (PMBOK, Section 5.5) 148
Using a Change Control System 149
Planning for Project Scope Changes 150
Approving a Change 150
Chapter Summary 151
Key Terms 152
Questions 154
Answers 158
Chapter 6 Managing Project Time 161
Defining the Project Activities (PMBOK, Section 6.1) 162
Defining the Project Activities 162
CAPM/PMP Project Management Certification All in One Exam Guide
xii
Examining the Activity List 165
Documenting the Activity Attributes 165
Updating the Work Breakdown Structure 166
Sequencing the Project Work (PMBOK, Section 6.2) 166
Considering the Inputs to Activity Sequencing 167
Creating Network Diagrams 167
Using the Precedence Diagramming Method 168
Using the Arrow Diagramming Method 169
Utilizing Network Templates 169
Determining the Activity Dependencies 170
Considering Leads and Lags 171
Estimating the Project Resources (PMBOK, Section 6.3) 171
Using Expert Judgment 172
Identifying Alternatives 172
Relying on Published Estimating Data 172
Using Bottom Up Estimating 173
Examining the Activity Resource Estimates 173
Estimating Activity Durations (PMBOK, Section 6.4) 174
Considering the Activity Duration Estimating Inputs 174
Using Analogous Estimating 175
Applying Parametric Estimates 176
Creating a Three Point Estimate 176
Factoring in Reserve Time 177
Evaluating the Estimates 178
Developing the Project Schedule (PMBOK, Section 6.5) 178
Applying Mathematical Analysis 179
Calculating Float in a PND 179
Encountering Scheduling on the CAPM or PMP Exam 182
Applying Duration Compression 182
Using a Project Simulation 183
Using Resource Leveling Heuristics 184
Using the Critical Chain Method 184
Using Project Management Software 185
Relying on a Project Coding Structure 185
Considering the Outputs of Schedule Development 186
Examining the Project Schedule 186
Utilizing the Schedule Management Plan 187
Updating the Resource Requirements 187
Controlling the Project Schedule (PMBOK, Section 6.6) 188
Managing the Inputs to Schedule Control 188
Applying a Schedule Control System 188
Measuring Project Performance 188
Examining the Schedule Variance 188
Updating the Project Schedule 189
Applying Corrective Action 189
Contents
xiii
Chapter Summary 189
Key Terms 190
Questions 194
Answers 198
Chapter 7 Managing Project Costs 201
Determining the Project Costs (PMBOK 7.1) 202
Estimating the Project Costs 203
Estimating Project Costs 206
Examining the Cost Estimate 210
Budgeting the Project (PMBOK, Section 7.2) 211
Creating the Project Budget 211
Examining the Project Budget 212
Controlling Project Costs (PMBOK, Section 7.3) 214
Managing the Project Costs 215
Creating a Cost Change Control System 215
Using Earned Value Management (PMBOK, Section 7.3.2) 216
Learning the Fundamentals 217
Finding the Project Variances 218
Finding the Indexes 219
Predicting the Project's Future 220
Using Earned Value Management Variations 224
Chapter Summary 224
Key Terms 225
Questions 228
Answers 232
Chapter 8 Managing Project Quality 235
Planning for Quality (PMBOK, Section 8.1) 236
Using Quality Planning Tools 237
Creating the Quality Management Plan 239
Establishing Quality Metrics 240
Applying Checklists 240
Creating the Process Improvement Plan 240
Updating the Baseline and the Project Management Plan . . . 240
Performing Quality Assurance (PMBOK, Section 8.2) 241
Preparing for Quality Assurance 241
Applying Quality Assurance 242
Completing a Quality Audit 242
Improving the Project 242
Performing Quality Control (PMBOK, Section 8.3) 243
Preparing for Quality Control 243
Inspecting Results 244
Creating a Flow Chart 244
Creating a Control Chart 245
Creating Pareto Diagrams 247
CAPM/PMP Project Management Certification All in One Exam Guide
xiv
Creating a Histogram 247
Creating a Run Chart 247
Creating a Scatter Diagram 247
Completing a Statistical Sampling 247
Revisiting Flowcharting 248
Applying Trend Analysis 248
Examining Quality Control Results 248
Chapter Summary 249
Key Terms 250
Questions 251
Answers 256
Chapter 9 Managing Project Human Resources 259
Planning for Human Resources 260
Relying on Enterprise Environmental Factors 260
Using the Organizational Process Assets 262
Referencing the Project Management Plan 263
Charting the Human Resources 264
Networking Human Resources 265
Identifying the Roles and Responsibilities 266
Creating a Project Organization Chart 266
Examining the Staffing Management Plan 266
Acquiring the Project Team (PMBOK, Section 9.2) 268
Examining the Staffing Pool 268
Negotiating for Resources 269
Working with Preassigned Staff 269
Procuring Staff 269
Assembling the Project Team 270
Developing the Project Team (PMBOK, Section 9.3) 270
Preparing for Team Development 270
Leading Project Team Development 271
Creating Team Building Activities 271
Establishing Project Ground Rules 272
Managing a Collocated Project Team 272
Relying on General Management Skills 272
Rewarding the Project Team 273
Managing the Project Team (PMBOK, Section 9.4) 273
Preparing for Team Management 273
Dealing with Team Disagreements 274
Creating an Issue Log 275
Examining the Outputs of Team Management 276
Relating to Organizational Theories
(PMBOK, Section 9.1.2.3) 277
Chapter Summary 279
Key Terms 280
_^ Contents
XV
Questions 282
Answers 286
Chapter 10 Managing Project Communications 289
Examining the Communications Foundation
(PMBOK, Section 10) 290
Communication Factors 290
Understanding the Communication Model 290
Planning for Communications (PMBOK, Section 10.1) 291
Preparing for Communications 292
Identifying Communication Requirements 293
Exploring Communication Technologies 295
Creating the Communications Plan 295
Distributing Project Information (PMBOK, Section 10.2) 296
Examining Communication Skills 296
Examining Communication Factors and Technologies 297
Creating Information Retrieval Systems 298
Distributing Information 298
Creating Lessons Learned 299
Examining the Results of Information Distribution 299
Reporting Project Performance (PMBOK, Section 10.3) 299
Examining the Tools for Performance Reporting 300
Reviewing Project Performance 301
Analyzing Project Variances 301
Examining the Results of Performance Reporting 301
Managing Project Stakeholders (PMBOK, Section 10.4) 302
Communicating Effectively 302
Revisiting Issue Logs 303
Chapter Summary 303
Key Terms 303
Questions 305
Answers 309
Chapter I I Managing Project Risks 313
Planning for Risk Management (PMBOK, Section 11.1) 314
Preparing for Risk Management Planning 314
Completing Risk Management Planning 315
Creating the Risk Management Plan 315
Identifying the Project Risks (PMBOK, Section 11.2) 317
Finding Project Risks 318
Creating a Risk Register 322
Using Qualitative Risk Analysis (PMBOK, Section 11.3) 322
Preparing for Qualitative Analysis 323
Completing Qualitative Analysis 323
Applying Probability and Impact 324
CAPM/PMP Project Management Certification AH in One Exam Guide
xvi
Creating a Probability Impact Matrix 324
Relying on Data Precision 325
Assessing the Risk Score 326
Updating the Risk Register 326
Preparing for Quantitative Risk Analysis
(PMBOK, Section 11.4) 327
Interviewing Stakeholders and Experts 327
Applying Sensitivity Analysis 328
Finding the Expected Monetary Value 328
Using a Decision Tree 328
Using a Project Simulation 330
Examining the Results of Quantitative Risk Analysis 330
Updating the Risk Register 330
Planning for Risk Responses (PMBOK, Section 11.5) 331
Preparing for Risk Responses 331
Creating Risk Responses 331
Managing the Positive Risk and Opportunities 333
Accepting the Risks 333
Updating the Risk Register 333
Creating Contracts for Risk Response 334
Justifying Risk Reduction 334
Updating the Project Plan 334
Monitoring and Controlling Project Risks
(PMBOK, Section 11.6) 335
Preparing for Risk Monitoring and Control 335
Monitoring and Controlling Risks 336
Completing Risk Response Audits 336
Analyzing Project Variances 336
Measuring Technical Performance 337
Examining the Results of Risk Monitoring and Control . 337
Chapter Summary 338
Key Terms 339
Questions 341
Answers 346
Chapter 12 Introducing Project Procurement Management 349
Planning for Procurement (PMBOK, Section 12.1) 350
Using the Procurement Planning Tools 351
Understanding Contract Types 355
Examining the Results of Procurement Planning 355
Planning for Contracting (PMBOK, Section 12.2) 357
Completing the Plan Contracting Process 358
Creating the Procurement Documents 358
Creating Evaluation Criteria 359
Requesting Seller Responses (PMBOK, Section 12.3) 359
Hosting a Bidder Conference 360
_^ Contents
xvii
Advertising for Sellers 360
Creating a Qualified Sellers List 360
Examining Vendor Responses 360
Selecting a Seller (PMBOK, Section 12.4) 361
Choosing the Seller 361
Examining the Results of Seller Selection 362
Performing Contract Administration (PMBOK, Section 12.5) . 363
Completing Contract Administration 364
Reviewing the Results of Contract Administration 365
Performing Contract Closure (PMBOK, Section 12.6) 366
Auditing the Procurement Process 366
Completing Contract Closure 366
Chapter Summary 367
Key Terms 367
Case Study 369
Litke Greenhouse and Nursery: Procurement Processes . 369
Planning for Procurement 370
Hosting a Bidder Conference 371
Selecting a Vendor 371
Questions 372
Answers 376
Chapter 13 PMP Code of Professional Conduct 379
Understanding Your Responsibilities to the Profession 380
Complying with Rules and Policies 380
Applying Honesty to the Profession 380
Advancing the Profession 380
Understanding Your Responsibilities to the Customer
and the Public 381
Enforcing Project Management Truth and Honesty 381
Eliminating Inappropriate Actions 381
Summing Up the Code 381
Key Terms 382
Questions 382
Answers 387
Part III Appendixes 391
Appendix A Project Management Documents 393
Appendix B Passing the CAPM and the PMP Exam 405
Tips to Pass the Exam 405
Days Before the Exam 405
Create Your Own Answer Key 405
Testing Tips 406
CAPM/PMP Project Management Certification All in One Exam Guide
xviii
Answer Every Question—Once 407
Use the Process of Elimination 407
Everything You Must Know 407
The 44 Project Management Processes 407
Earned Value Management Formulas 408
Quick Project Management Facts 408
A Letter to You 415
Appendix C Understanding the Code of Ethics and Professional Conduct . 417
Chapter One: Vision and Applicability 418
Exploring the Code's Vision and Purpose 418
Participating in the Code 419
Learning the Code Details 419
Chapter Two: Responsibility as a Project Manager 419
What Is Responsibility? 420
Aspiring to Responsibility Expectations 420
Adhering to Mandatory Standards 420
Chapter Three: Adhering to the Respect Value 421
Aspiring to Respect 421
Adhering to the Mandatory Values of Respect 422
Chapter Four: Adhering to the Fairness Value 422
Aspiring to Fairness 422
Adhering to the Mandatory Standards on Fairness 423
Chapter Five: Adhering to Honesty 423
Aspiring to Honesty 423
Adhering to the Honesty Requirements 424
Key Terms 424
Appendix D About the CD ROM 427
Running the Project Seminars Video Samples 427
Troubleshooting 428
Technical Support 428
Installing Total Seminars' Test Software 428
Navigation 428
Minimum System Requirements for Total
Seminars' Software 429
Technical Support 429
Glossary 431
Index 463 |
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| discipline | Wirtschaftswissenschaften |
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| spelling | Phillips, Joseph Verfasser (DE-588)123154979 aut CAPM/PMP project management certification exam guide Joseph Phillips All-in-one CAPM/PMP project management certification New York, N. Y. [u.a.] McGraw-Hill 2007 XXIII, 478 S. grap. Darst. 1 CD-ROM, 12 cm txt rdacontent n rdamedia nc rdacarrier Project management Examinations Study guides HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015686244&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title_full | CAPM/PMP project management certification exam guide Joseph Phillips |
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| title_short | CAPM/PMP project management certification |
| title_sort | capm pmp project management certification exam guide |
| title_sub | exam guide |
| topic | Project management Examinations Study guides |
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