Keyes, J. (2006). Knowledge management, business intelligence, and content management: The IT practitioner's guide. Auerbach Publications.
Chicago-Zitierstil (17. Ausg.)Keyes, Jessica. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide. Boca Raton, FL: Auerbach Publications, 2006.
MLA-Zitierstil (9. Ausg.)Keyes, Jessica. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide. Auerbach Publications, 2006.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.