On-demand supply management: world class strategies, practices, and technology
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| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Ft. Lauderdale, Fla.
Ross
2007
|
| Subjects: | |
| Online Access: | Table of contents only Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | XXIX, 309 S. Ill., graph. Darst. 24 cm |
| ISBN: | 9781932159622 1932159622 |
Staff View
MARC
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| 245 | 1 | 0 | |a On-demand supply management |b world class strategies, practices, and technology |c Douglas A. Smock ; Robert A. Rudzki ; Stephen C. Rogers |
| 264 | 1 | |a Ft. Lauderdale, Fla. |b Ross |c 2007 | |
| 300 | |a XXIX, 309 S. |b Ill., graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
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| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Approvisionnement dans l'entreprise - Innovations | |
| 650 | 4 | |a Gestion de l'approvisionnement | |
| 650 | 4 | |a Logistique (Organisation) - Gestion | |
| 650 | 4 | |a Logistique (Organisation) - Innovations | |
| 650 | 4 | |a Industrial procurement |x Management | |
| 650 | 4 | |a Industrial procurement |x Technological innovations | |
| 650 | 4 | |a Business logistics |x Management | |
| 650 | 4 | |a Business logistics |x Technological innovations | |
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| 700 | 1 | |a Rudzki, Robert A. |e Verfasser |4 aut | |
| 700 | 1 | |a Rogers, Stephen C. |e Verfasser |4 aut | |
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Record in the Search Index
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| adam_text | TABLE OF CONTENTS
Foreword by Robert F. Cervenka..........................................................................xix
Preface....................................................................................................................xxi
Acknowledgments................................................................................................xxiii
About the Authors................................................................................................xxv
Web Added Value™ ............................................................................................xxix
PART I. GETTING STARTED
Chapter 1. The Demand and Technology Driven Supply Chain ....................3
Procurement and Supply Management..................................................................4
A Defined Role and Focused Objective ..........................................................4
ROIC ................................................................................................................4
Inclusive Supply Management Strategy ..........................................................5
The Right Foundation ............................................................................................5
Evaluation and Selection of Technology ................................................................6
Making the Technology Decision ....................................................................8
Pitfalls................................................................................................................8
Using the Tools ..........................................................................................8
Readiness ....................................................................................................8
After the Technology Decision ........................................................................9
Closing Thoughts—Technology and Competitive Advantage............................10
PART II. THE BASICS PLUS
Chapter 2. Spend Analysis—Start Your Engines..............................................13
The Kennametal, Inc. Experience..........................................................................14
ix
x On Demand Supply Management
The Company..................................................................................................15
The Investigation ............................................................................................15
Product Codes ................................................................................................16
The Classification System ..............................................................................16
The Results......................................................................................................18
Spend Visibility ......................................................................................................18
Benefits............................................................................................................18
Limitations ......................................................................................................19
Recommendations for Success..............................................................................19
Solution Selection ..........................................................................................20
Spend Knowledge ..........................................................................................21
Closing Thoughts about Spend Analysis..............................................................22
Understanding Uncle Sam s Spend ......................................................................23
Lessons Learned ....................................................................................................24
Chapter 3. Sourcing Strategy—The Brains Behind the Game ........................25
Strategic Sourcing versus Sourcing Strategy........................................................26
Understanding Leads to Strategy ..................................................................27
Technology and Standard Processes..............................................................27
Gaining Understanding—Supply and Demand Analysis....................................29
Market Services Subscriptions ......................................................................30
The Cargill, Inc. Experience ....................................................................31
Pitfalls ......................................................................................................32
Strategic Use ............................................................................................33
Choosing the Tools ........................................................................................34
Gaining Understanding—Suppliers and Industries ............................................34
LexisNexis........................................................................................................35
The P G Experience ..............................................................................36
The Value of Information........................................................................37
Gaining Understanding—Buyer/Seller Market Dynamics..................................37
Cox s Methodology ........................................................................................38
The Concept of Power ............................................................................38
Analyzing the Balance of Power..............................................................39
Closing Thoughts—Sourcing Strategy Is a Mental Game ..................................41
Lessons Learned ....................................................................................................41
Chapter 4. Going to Market—Electronic Supplier Engagement ....................43
Reverse Auction—Strategy Considerations ........................................................44
e RFI................................................................................................................45
Using Information..........................................................................................45
Making Decisions ..........................................................................................46
Table of Contents xi
Reverse Auction—The Bidding Process ..............................................................46
The Electronic Sealed Bid ..............................................................................46
The Classic Reverse Auction ..........................................................................46
Considerations and Limitations..............................................................46
Evolution ..................................................................................................47
Prequalification........................................................................................48
Bid Lots ....................................................................................................49
Transparency............................................................................................49
Bidding Techniques..................................................................................49
Closing Thoughts about Resistance......................................................................49
Reverse Auction— The Rules of Fair Play ............................................................51
Chapter 5. Optimization—Going to Market with Complexity ......................53
Tool Adoption—Barriers to Optimization ..........................................................54
Software Capability and Complexity ............................................................54
User Maturity, Expertise, and Philosophy ....................................................56
The Maturity Factor—The Motorola Experience..................................57
The Complexity Framework ..................................................................59
The Complexity Factor—The P G Experience ....................................62
Closing Thoughts—Supplier Relationships and Optimization..........................65
Chapter 6. SRM—Bringing Home the Value ....................................................67
SRM—The Genesis of Confusion ........................................................................67
The Practitioner Side......................................................................................68
The Software Side ..........................................................................................69
SRM—From the Practitioner s Perspective—A Definition ................................70
SRM—e Tools........................................................................................................71
Supplier Performance Management—Data, Tracking, and Metrics ..................72
Software ..........................................................................................................72
Supplier Scorecards ........................................................................................73
Nonquantifiable Factors ................................................................................74
Supplier Relationship Support—Tools and the People Part ..............................75
Relationships and Sourcing Strategy ............................................................76
Interpersonal Interaction and Partnersmith ................................................77
The J J Experience..................................................................................77
The BCBSRI Experience..........................................................................78
Gaining Insight—Niche Tools ......................................................................79
SurveyMonkey..........................................................................................79
General Idea Software..............................................................................80
Closing Thoughts—Supplier Segmentation and Applying the Tools ................81
Lessons Learned ....................................................................................................83
xii On Demand Supply Management
Chapter 7. P2P—Where e Procurement Meets Accounts Payable..................85
The Building Blocks of e Procurement Success—A Kitchen Table....................87
Leg 1—User Friendly Interfaces....................................................................87
Leg 2—Smart, Practical Sourcing..................................................................88
Staffing......................................................................................................88
Channel and Tool Choices ......................................................................89
Leg 3—Policy Compliance ............................................................................90
Leg 4—Supplier Enablement ........................................................................91
Catalog Management ..............................................................................91
Real World Application ..........................................................................92
The Table Top—Constancy of Purpose ........................................................93
The HP Experience..................................................................................93
The Pfizer, Inc. Experience......................................................................94
Closing Thoughts—The Accounts Payable Interface—Do Not Drop
the Ball! ..........................................................................................................96
Lessons Learned ....................................................................................................99
Chapter 8. Contract Management—Documenting and Using the Deal ......101
Contract Management—A Corporate Priority ................................................102
Contract Management—Systems ......................................................................104
Closing Thoughts about Contract Management ..............................................106
Lessons Learned ..................................................................................................107
Chapter 9. PLM—Everyone Gets Together ....................................................109
PLM—Internal and External Collaboration......................................................110
PLM—The Lucent Experience............................................................................110
The Transformation ....................................................................................Ill
Consistency ............................................................................................Ill
Leveraging ..............................................................................................Ill
Outsourcing ..........................................................................................113
Software Utilization......................................................................................113
Network Architecture ..................................................................................113
The Results....................................................................................................114
Supply Base ............................................................................................114
Inventory................................................................................................114
Pricing ....................................................................................................115
Quality....................................................................................................115
The Pros and Cons ......................................................................................115
The Metrics..................................................................................................116
Enabling Software ........................................................................................116
Table of Contents xiii
PLM—The J J Experience ................................................................................118
PLM—Internal Data Management ....................................................................118
Bills of Materials ..........................................................................................119
Product Records............................................................................................120
Bidding..........................................................................................................120
Collaboration................................................................................................120
PLM Software—An Added Bonus ..............................................................123
Closing Thoughts—What Is Next in PLM? ......................................................123
Lessons Learned ..................................................................................................124
Chapter 10. Should Cost—From Spreadsheets to Science ............................125
Cost Accounting Systems ....................................................................................126
Traditional Accounting Systems—The Challenges ....................................126
Software Solutions........................................................................................128
Understanding Costs ..........................................................................................129
Supplier Pricing Verification........................................................................129
An Inward View ............................................................................................129
Cost Modeling ..............................................................................................130
Using Should Cost Systems ................................................................................131
Costimator—The IBM Experience..............................................................132
Cost Estimating—The Challenges of Functional Isolation ......................134
CAD—The Akoya Experience ....................................................................135
BDI Software—Current versus New Design Analysis ................................136
Closing Thoughts about Should Cost ................................................................136
Lessons Learned ..................................................................................................137
Chapter 11. Services—The Hidden Gem ........................................................139
Software Products and Solutions—Services Management ..............................140
Travel and Entertainment Expense..............................................................140
Telecommunications Expense......................................................................141
The Workforce ..............................................................................................142
Nontraditional Spend ..................................................................................142
Adopting a Services Model—The JCI Experience ............................................143
Closing Thoughts about JCI ..............................................................................144
Chapter 12. Governance and Risk—Living in a Regulated
and Dangerous World ......................................................................................145
SOX—What Does It Mean on the Supply Side?................................................146
Accuracy and Timeliness..............................................................................147
Process and Organizational Requirements ................................................147
Electronic Access and Separation of Duties................................................148
xiv On Demand Supply Management
Operational Risk—The Second Half of the Governance Issue ........................150
Savings versus Disruptions ..........................................................................150
Planning ........................................................................................................150
e Tools and Risk Assessment ......................................................................151
e Tools and Import/Export Management ..................................................152
Supply Chain Security..................................................................................153
RFID ..............................................................................................................154
Supplier Financial Risk........................................................................................156
Assessing Risk ..............................................................................................156
Banking—Federal and Industry Regulation ..............................................157
Closing Thoughts about Risk Assessment..........................................................157
Lessons Learned ..................................................................................................158
Chapter 13. The On Demand Supply Chain—What Is It? ............................159
On Demand—Supply Chain versus Software....................................................160
The Whirlpool Corporation Experience ....................................................161
Customer Requirements........................................................................162
Sales and Operations Planning ............................................................163
Challenges ..............................................................................................164
Closing Thoughts—The Benefits of Being Demand Driven ............................164
Lessons Learned ..................................................................................................165
PART III. BUSINESS DARWINISM AT WORK
Chapter 14. On Demand Transformation—IBM ..........................................169
IBM History ........................................................................................................170
The IBM Transformation....................................................................................171
Purchasing and Product Development Processes ......................................172
The Dysfunctional Phase of the 1990s ........................................................172
The Internal Supply Chain ..........................................................................173
Procurement and Design Processes ............................................................175
Standardization ............................................................................................175
Governance ..................................................................................................176
Supply Metrics ..............................................................................................177
Supplier Relations ........................................................................................178
Core Suppliers........................................................................................179
A Virtual Network..................................................................................179
Relationship Challenges ..............................................................................180
Data Management ........................................................................................181
Closing Thoughts about IBM ............................................................................182
Lessons Learned ..................................................................................................183
Table of Contents xv
Chapter 15. Tool and Die—The Tortoise or the Hare? ..................................185
The Die Maker Was King ....................................................................................185
A State of Change ................................................................................................186
Rethinking Quality Requirements ..............................................................188
Moving to Functional Build ........................................................................189
Measuring Repeatability ..............................................................................189
Gaining Efficiency and Competitiveness ....................................................190
Closing Thoughts—The Future..........................................................................191
Lessons Learned....................................................................................................192
PART IV. NOW DO IT!
Chapter 16. Money—Making the Business Case............................................195
Strategy..................................................................................................................196
Participants ..................................................................................................197
Technology Evaluation..................................................................................198
Situation Analysis ........................................................................................198
Vendor Selection............................................................................................200
The Business Case................................................................................................200
Hard and Soft Benefits..................................................................................201
Other Considerations ..................................................................................202
Closing Thoughts about Business Case Analysis................................................203
The Sandbox Technique ......................................................................................203
Lessons Learned ..................................................................................................204
Chapter 17. Master Planning—Creating and Following a Practical
Blueprint ..........................................................................................................205
The Master Plan....................................................................................................205
Tools—More than Just Functionality..................................................................207
Part 1—Determine Focus ............................................................................207
Processes First, Then Tools....................................................................208
Procurement Transformation—The GSK Experience ........................208
Part 2—Choose Tool Providers ..................................................................210
Pros and Cons........................................................................................210
Due Diligence ........................................................................................212
Costs—Price the Tools, Get the ROI, Manage the Costs ..................................212
The Organization and Time—Absorption and Promotion..............................215
Closing Thoughts—The Rest of the Story ........................................................216
Lessons Learned ..................................................................................................218
xvi On Demand Supply Management
Chapter 18. Adoption—The Real Measure of Success ..................................219
Cultural Change ..................................................................................................219
The Initiation Stage ............................................................................................220
Leadership Alignment ..................................................................................221
Tool Selection................................................................................................222
Organizational Emotion and Success..........................................................222
Adoption Measures ......................................................................................223
The Reinforcement Stage ....................................................................................225
Maintain Constancy of Purpose..................................................................225
Anticipate and Manage Expertise Erosion..................................................226
Adopt Sustaining Measures..........................................................................226
Closing Thoughts—Using Tools to Drive Tool Change Management ............227
Lessons Learned ..................................................................................................228
Chapter 19. Education—Training the Tools and Tools for Training............229
Training the Tools................................................................................................229
Tool Suppliers as Knowledge Expanders............................................................231
Provider Infrastructure ................................................................................232
User Infrastructure ......................................................................................232
Provider Training Options ..........................................................................233
Tools as Trainers ..................................................................................................234
The Administrative Side ..............................................................................234
The Content Side..........................................................................................234
Intranet Tools................................................................................................235
Lessons Learned ..................................................................................................236
Chapter 20. Goals and Measurements—Defining Winning..........................237
The Goals and Measurements Discussion..........................................................238
Organizing the Topics ..................................................................................238
What Should Be Measured? ........................................................................239
Implementation and Metrics ..............................................................................240
Closing Thoughts about Measuring Progress....................................................242
Chapter 21. The Future—Crystal Ball Gazing................................................243
The Role of Technology ......................................................................................244
Data—The Base ............................................................................................244
Mathematical Analysis—The Power of What If and Why ..................244
Economics—The Affordability Factor ........................................................245
Capabilities—Ever Evolving ........................................................................245
Challenges ....................................................................................................246
Time and Turnover................................................................................247
Table of Contents xvii
Complacency..........................................................................................248
Corporate Culture..................................................................................248
Closing Thoughts about Change ........................................................................248
Epilogue. Personal Words from the Authors ..................................................251
Appendix. Example of a Request for Information for Supply Management
and Procurement ..............................................................................................257
Source Notes......................................................................................................275
Index..................................................................................................................285
|
| adam_txt |
TABLE OF CONTENTS
Foreword by Robert F. Cervenka.xix
Preface.xxi
Acknowledgments.xxiii
About the Authors.xxv
Web Added Value™ .xxix
PART I. GETTING STARTED
Chapter 1. The Demand and Technology Driven Supply Chain .3
Procurement and Supply Management.4
A Defined Role and Focused Objective .4
ROIC .4
Inclusive Supply Management Strategy .5
The Right Foundation .5
Evaluation and Selection of Technology .6
Making the Technology Decision .8
Pitfalls.8
Using the Tools .8
Readiness .8
After the Technology Decision .9
Closing Thoughts—Technology and Competitive Advantage.10
PART II. THE BASICS PLUS
Chapter 2. Spend Analysis—Start Your Engines.13
The Kennametal, Inc. Experience.14
ix
x On Demand Supply Management
The Company.15
The Investigation .15
Product Codes .16
The Classification System .16
The Results.18
Spend Visibility .18
Benefits.18
Limitations .19
Recommendations for Success.19
Solution Selection .20
Spend Knowledge .21
Closing Thoughts about Spend Analysis.22
Understanding Uncle Sam's Spend .23
Lessons Learned .24
Chapter 3. Sourcing Strategy—The Brains Behind the Game .25
Strategic Sourcing versus Sourcing Strategy.26
Understanding Leads to Strategy .27
Technology and Standard Processes.27
Gaining Understanding—Supply and Demand Analysis.29
Market Services Subscriptions .30
The Cargill, Inc. Experience .31
Pitfalls .32
Strategic Use .33
Choosing the Tools .34
Gaining Understanding—Suppliers and Industries .34
LexisNexis.35
The P G Experience .36
The Value of Information.37
Gaining Understanding—Buyer/Seller Market Dynamics.37
Cox's Methodology .38
The Concept of Power .38
Analyzing the Balance of Power.39
Closing Thoughts—Sourcing Strategy Is a Mental Game .41
Lessons Learned .41
Chapter 4. Going to Market—Electronic Supplier Engagement .43
Reverse Auction—Strategy Considerations .44
e RFI.45
Using Information.45
Making Decisions .46
Table of Contents xi
Reverse Auction—The Bidding Process .46
The Electronic Sealed Bid .46
The Classic Reverse Auction .46
Considerations and Limitations.46
Evolution .47
Prequalification.48
Bid Lots .49
Transparency.49
Bidding Techniques.49
Closing Thoughts about Resistance.49
Reverse Auction— The Rules of Fair Play .51
Chapter 5. Optimization—Going to Market with Complexity .53
Tool Adoption—Barriers to Optimization .54
Software Capability and Complexity .54
User Maturity, Expertise, and Philosophy .56
The Maturity Factor—The Motorola Experience.57
The Complexity Framework .59
The Complexity Factor—The P G Experience .62
Closing Thoughts—Supplier Relationships and Optimization.65
Chapter 6. SRM—Bringing Home the Value .67
SRM—The Genesis of Confusion .67
The Practitioner Side.68
The Software Side .69
SRM—From the Practitioner's Perspective—A Definition .70
SRM—e Tools.71
Supplier Performance Management—Data, Tracking, and Metrics .72
Software .72
Supplier Scorecards .73
Nonquantifiable Factors .74
Supplier Relationship Support—Tools and the People Part .75
Relationships and Sourcing Strategy .76
Interpersonal Interaction and Partnersmith .77
The J J Experience.77
The BCBSRI Experience.78
Gaining Insight—Niche Tools .79
SurveyMonkey.79
General Idea Software.80
Closing Thoughts—Supplier Segmentation and Applying the Tools .81
Lessons Learned .83
xii On Demand Supply Management
Chapter 7. P2P—Where e Procurement Meets Accounts Payable.85
The Building Blocks of e Procurement Success—A Kitchen Table.87
Leg 1—User Friendly Interfaces.87
Leg 2—Smart, Practical Sourcing.88
Staffing.88
Channel and Tool Choices .89
Leg 3—Policy Compliance .90
Leg 4—Supplier Enablement .91
Catalog Management .91
Real World Application .92
The Table Top—Constancy of Purpose .93
The HP Experience.93
The Pfizer, Inc. Experience.94
Closing Thoughts—The Accounts Payable Interface—Do Not Drop
the Ball! .96
Lessons Learned .99
Chapter 8. Contract Management—Documenting and Using the Deal .101
Contract Management—A Corporate Priority .102
Contract Management—Systems .104
Closing Thoughts about Contract Management .106
Lessons Learned .107
Chapter 9. PLM—Everyone Gets Together .109
PLM—Internal and External Collaboration.110
PLM—The Lucent Experience.110
The Transformation .Ill
Consistency .Ill
Leveraging .Ill
Outsourcing .113
Software Utilization.113
Network Architecture .113
The Results.114
Supply Base .114
Inventory.114
Pricing .115
Quality.115
The Pros and Cons .115
The Metrics.116
Enabling Software .116
Table of Contents xiii
PLM—The J J Experience .118
PLM—Internal Data Management .118
Bills of Materials .119
Product Records.120
Bidding.120
Collaboration.120
PLM Software—An Added Bonus .123
Closing Thoughts—What Is Next in PLM? .123
Lessons Learned .124
Chapter 10. Should Cost—From Spreadsheets to Science .125
Cost Accounting Systems .126
Traditional Accounting Systems—The Challenges .126
Software Solutions.128
Understanding Costs .129
Supplier Pricing Verification.129
An Inward View .129
Cost Modeling .130
Using Should Cost Systems .131
Costimator—The IBM Experience.132
Cost Estimating—The Challenges of Functional Isolation .134
CAD—The Akoya Experience .135
BDI Software—Current versus New Design Analysis .136
Closing Thoughts about Should Cost .136
Lessons Learned .137
Chapter 11. Services—The Hidden Gem .139
Software Products and Solutions—Services Management .140
Travel and Entertainment Expense.140
Telecommunications Expense.141
The Workforce .142
Nontraditional Spend .142
Adopting a Services Model—The JCI Experience .143
Closing Thoughts about JCI .144
Chapter 12. Governance and Risk—Living in a Regulated
and Dangerous World .145
SOX—What Does It Mean on the Supply Side?.146
Accuracy and Timeliness.147
Process and Organizational Requirements .147
Electronic Access and Separation of Duties.148
xiv On Demand Supply Management
Operational Risk—The Second Half of the Governance Issue .150
Savings versus Disruptions .150
Planning .150
e Tools and Risk Assessment .151
e Tools and Import/Export Management .152
Supply Chain Security.153
RFID .154
Supplier Financial Risk.156
Assessing Risk .156
Banking—Federal and Industry Regulation .157
Closing Thoughts about Risk Assessment.157
Lessons Learned .158
Chapter 13. The On Demand Supply Chain—What Is It? .159
On Demand—Supply Chain versus Software.160
The Whirlpool Corporation Experience .161
Customer Requirements.162
Sales and Operations Planning .163
Challenges .164
Closing Thoughts—The Benefits of Being Demand Driven .164
Lessons Learned .165
PART III. BUSINESS DARWINISM AT WORK
Chapter 14. On Demand Transformation—IBM .169
IBM History .170
The IBM Transformation.171
Purchasing and Product Development Processes .172
The Dysfunctional Phase of the 1990s .172
The Internal Supply Chain .173
Procurement and Design Processes .175
Standardization .175
Governance .176
Supply Metrics .177
Supplier Relations .178
Core Suppliers.179
A Virtual Network.179
Relationship Challenges .180
Data Management .181
Closing Thoughts about IBM .182
Lessons Learned .183
Table of Contents xv
Chapter 15. Tool and Die—The Tortoise or the Hare? .185
The Die Maker Was King .185
A State of Change .186
Rethinking Quality Requirements .188
Moving to Functional Build .189
Measuring Repeatability .189
Gaining Efficiency and Competitiveness .190
Closing Thoughts—The Future.191
Lessons Learned.192
PART IV. NOW DO IT!
Chapter 16. Money—Making the Business Case.195
Strategy.196
Participants .197
Technology Evaluation.198
Situation Analysis .198
Vendor Selection.200
The Business Case.200
Hard and Soft Benefits.201
Other Considerations .202
Closing Thoughts about Business Case Analysis.203
The Sandbox Technique .203
Lessons Learned .204
Chapter 17. Master Planning—Creating and Following a Practical
Blueprint .205
The Master Plan.205
Tools—More than Just Functionality.207
Part 1—Determine Focus .207
Processes First, Then Tools.208
Procurement Transformation—The GSK Experience .208
Part 2—Choose Tool Providers .210
Pros and Cons.210
Due Diligence .212
Costs—Price the Tools, Get the ROI, Manage the Costs .212
The Organization and Time—Absorption and Promotion.215
Closing Thoughts—The Rest of the Story .216
Lessons Learned .218
xvi On Demand Supply Management
Chapter 18. Adoption—The Real Measure of Success .219
Cultural Change .219
The Initiation Stage .220
Leadership Alignment .221
Tool Selection.222
Organizational Emotion and Success.222
Adoption Measures .223
The Reinforcement Stage .225
Maintain Constancy of Purpose.225
Anticipate and Manage Expertise Erosion.226
Adopt Sustaining Measures.226
Closing Thoughts—Using Tools to Drive Tool Change Management .227
Lessons Learned .228
Chapter 19. Education—Training the Tools and Tools for Training.229
Training the Tools.229
Tool Suppliers as Knowledge Expanders.231
Provider Infrastructure .232
User Infrastructure .232
Provider Training Options .233
Tools as Trainers .234
The Administrative Side .234
The Content Side.234
Intranet Tools.235
Lessons Learned .236
Chapter 20. Goals and Measurements—Defining Winning.237
The Goals and Measurements Discussion.238
Organizing the Topics .238
What Should Be Measured? .239
Implementation and Metrics .240
Closing Thoughts about Measuring Progress.242
Chapter 21. The Future—Crystal Ball Gazing.243
The Role of Technology .244
Data—The Base .244
Mathematical Analysis—The Power of "What If" and "Why" .244
Economics—The Affordability Factor .245
Capabilities—Ever Evolving .245
Challenges .246
Time and Turnover.247
Table of Contents xvii
Complacency.248
Corporate Culture.248
Closing Thoughts about Change .248
Epilogue. Personal Words from the Authors .251
Appendix. Example of a Request for Information for Supply Management
and Procurement .257
Source Notes.275
Index.285 |
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| author_sort | Smock, Douglas A. |
| author_variant | d a s da das r a r ra rar s c r sc scr |
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| callnumber-first | H - Social Science |
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| callnumber-search | HD39.5 |
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| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 530 |
| ctrlnum | (OCoLC)76416649 (DE-599)DNB 2006038386 |
| dewey-full | 658.7/2 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.7/2 |
| dewey-search | 658.7/2 |
| dewey-sort | 3658.7 12 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
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| illustrated | Illustrated |
| index_date | 2024-07-02T17:35:57Z |
| indexdate | 2024-07-09T20:57:50Z |
| institution | BVB |
| isbn | 9781932159622 1932159622 |
| language | English |
| lccn | 2006038386 |
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| physical | XXIX, 309 S. Ill., graph. Darst. 24 cm |
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| spelling | Smock, Douglas A. Verfasser aut On-demand supply management world class strategies, practices, and technology Douglas A. Smock ; Robert A. Rudzki ; Stephen C. Rogers Ft. Lauderdale, Fla. Ross 2007 XXIX, 309 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Approvisionnement dans l'entreprise - Innovations Gestion de l'approvisionnement Logistique (Organisation) - Gestion Logistique (Organisation) - Innovations Industrial procurement Management Industrial procurement Technological innovations Business logistics Management Business logistics Technological innovations Informationslogistik (DE-588)4377422-2 gnd rswk-swf Bestandsmanagement (DE-588)4423366-8 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 s Bestandsmanagement (DE-588)4423366-8 s Informationslogistik (DE-588)4377422-2 s DE-604 Rudzki, Robert A. Verfasser aut Rogers, Stephen C. Verfasser aut http://www.loc.gov/catdir/toc/ecip075/2006038386.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015657669&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Smock, Douglas A. Rudzki, Robert A. Rogers, Stephen C. On-demand supply management world class strategies, practices, and technology Approvisionnement dans l'entreprise - Innovations Gestion de l'approvisionnement Logistique (Organisation) - Gestion Logistique (Organisation) - Innovations Industrial procurement Management Industrial procurement Technological innovations Business logistics Management Business logistics Technological innovations Informationslogistik (DE-588)4377422-2 gnd Bestandsmanagement (DE-588)4423366-8 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4377422-2 (DE-588)4423366-8 (DE-588)4684051-5 |
| title | On-demand supply management world class strategies, practices, and technology |
| title_auth | On-demand supply management world class strategies, practices, and technology |
| title_exact_search | On-demand supply management world class strategies, practices, and technology |
| title_exact_search_txtP | On-demand supply management world class strategies, practices, and technology |
| title_full | On-demand supply management world class strategies, practices, and technology Douglas A. Smock ; Robert A. Rudzki ; Stephen C. Rogers |
| title_fullStr | On-demand supply management world class strategies, practices, and technology Douglas A. Smock ; Robert A. Rudzki ; Stephen C. Rogers |
| title_full_unstemmed | On-demand supply management world class strategies, practices, and technology Douglas A. Smock ; Robert A. Rudzki ; Stephen C. Rogers |
| title_short | On-demand supply management |
| title_sort | on demand supply management world class strategies practices and technology |
| title_sub | world class strategies, practices, and technology |
| topic | Approvisionnement dans l'entreprise - Innovations Gestion de l'approvisionnement Logistique (Organisation) - Gestion Logistique (Organisation) - Innovations Industrial procurement Management Industrial procurement Technological innovations Business logistics Management Business logistics Technological innovations Informationslogistik (DE-588)4377422-2 gnd Bestandsmanagement (DE-588)4423366-8 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Approvisionnement dans l'entreprise - Innovations Gestion de l'approvisionnement Logistique (Organisation) - Gestion Logistique (Organisation) - Innovations Industrial procurement Management Industrial procurement Technological innovations Business logistics Management Business logistics Technological innovations Informationslogistik Bestandsmanagement Supply Chain Management |
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