Life cycle quality function development: an integrated and modular approach
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
Düsseldorf
VDI-Verl.
2007
|
| Edition: | Als Ms. gedr. |
| Series: | Fortschritt-Berichte VDI
Reihe 1, Konstruktionstechnik, Maschinenelemente ; 394 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XII, 225 S. Ill., graph. Darst. |
| ISBN: | 9783183394012 |
Staff View
MARC
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| 020 | |a 9783183394012 |9 978-3-18-339401-2 | ||
| 035 | |a (OCoLC)180100756 | ||
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| 100 | 1 | |a Ernzer, Marc |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Life cycle quality function development |b an integrated and modular approach |c Marc Ernzer |
| 250 | |a Als Ms. gedr. | ||
| 264 | 1 | |a Düsseldorf |b VDI-Verl. |c 2007 | |
| 300 | |a XII, 225 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Fortschritt-Berichte VDI : Reihe 1, Konstruktionstechnik, Maschinenelemente |v 394 | |
| 490 | 0 | |a Berichte aus dem Fachgbeiet Produktentwicklung und Maschinenelemente der TU Darmstadt | |
| 502 | |a Zugl.: Darmstadt, Techn. Univ., Diss. | ||
| 650 | 0 | 7 | |a Quality Function Deployment |0 (DE-588)4364082-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Produktlebenszyklus |0 (DE-588)4135136-8 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4113937-9 |a Hochschulschrift |2 gnd-content | |
| 689 | 0 | 0 | |a Produktlebenszyklus |0 (DE-588)4135136-8 |D s |
| 689 | 0 | 1 | |a Quality Function Deployment |0 (DE-588)4364082-5 |D s |
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| 830 | 0 | |a Fortschritt-Berichte VDI |v Reihe 1, Konstruktionstechnik, Maschinenelemente ; 394 |w (DE-604)BV001897066 |9 394 | |
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Record in the Search Index
| _version_ | 1804136267692113920 |
|---|---|
| adam_text | Table of Contents
1 INTRODUCTION 1
1.1 Characteristics and PossibleBenefttsof Life Cycle Design 2
1.2 Necessityof Methodical Support for Life Cycle Design 4
1.3 Problems wtth Methods 4
1.4 AcnvmES in Life Cycle Design NeedMethodical Support 5
1.5 Goal of the Dissertation: Methodical Support por Identifying requirements for an
ENVmONMENTALLY SOUND AND MAHKETABLEPRODUCT 6
1.6 Methodical Foundation: Design Research Methodology (DRM) 8
1.7 RoughStructureof the Dissertation 9
2 STATE OFTHE ART OF QUAUTY FUNCTION DEPLOTCMENT (QFD) AND DERIVATIVES 11
2.1 HistoryofQFD 11
2.2 STRUCTUREOFANDDEFINinoNSWrrHINTHEHOUSEOFQUALITY(HOQ) 12
23 defintnon of product characteristics 13
2.4 Calculating the Importance ofthe Product Characteristics 14
Z5 The American Supplier Institute (ASI) Approach 15
2.6 ExistingApproachesofQFD Derivatives- The Eco-QFDs 16
2.6.1 ßxai?, anJ Emxronmenl Ftndum Dtpfymml (QEFD) 16
2.6.2 GrKnQmüt)¥mchmDcpfrimat(GQFD) 17
2.6.3 QHaMtyFHnrtonDipbjmenlfirEmtrrmmentlQFDE) 21
2.6.4 Ea-Hum^Qub,^a-HoB) 23
2.7 ShortcomingsofExistingApproaches 24
2.7.1 Ompkxit, mJEJbrt 24
2.7.2 Asctrtumnf, ad Wölbung Sptafiaitum, 24
2.7.3 Fi/Ang mt tbeQHatt) Cbert / Comhtum Matrix 24
Z8 Goals for Life Cycle QuautvFunctionDbployment(LC-Q.FD) 25
3 OVERVTBWOFUFECYaJSQUALTTYFUNCTIONDEPLOYMENT(LC-QFD) 16
3.1 Motivation for ExtendingQFD- Customers in the Wider Sense 26
3.2 PreparingtheLC-QFDProject 27
3.3 estabiishingthehouseofcusromer(hoc) 27
3.4 establishing the houseof environment (hoe) 28
3.5 Establishing the Houseof Regulation (HoR) 28
3.6 Fhung Out the InterRelation Matrix 29
3.7 Deriving the Extended Requirements List 29
3.8 Processing the Results 29
3.9 pkocedureoflc-q.fd 29
V
4 STEPS OF THE LC-QFD METHODOLOGY 31
4.1 PREPAWNG THE LC-QFD PROJECT 31
4.1.1 DrfimnglbtPrü/cctGoJaHjBounikryCoKitwns 31
4.1 J Planung tbt LC-QFD Papa 33
4.1J hltgraängtiiTeMjmMaOimmmPr^aTbemt 33
4.2 EstablehingtheHouseofCustomer(HoC) 33
4.2.1 AsarUiimgQutomtrSpiaßcditnu 34
4.2.2 EmUulmgCtsHmm Spedfuatwru 45
4.2.3 OmponngtbtHcmSKfGuttMirtHaC) 53
4J Establishing the Houseof Environment (HoE) 56
4.3.1 AjtcrtdmHgEnvmnMmtalSptdfhatimu 57
4.3.2 EuUuat^EmmmmtalSpa^aHoiu 59
4.3.3 ComporinglkHoHSKfEMimrmmUHoEj 63
4.3.4 EstaHubmglb HimKofEfiv:m»m*tItit*ttntljbya»ExpertTt , 65
4.4 Estabushing the Houseof Regulation (HoR) 5
4.4.1 frmtworkafVjfuyumt 66
4.4.2 AsKrtmmngRtgüeter, Sptafuanms 69
4.4.3 C mpoi,*£tk«Hom,ofRtg,l ilum(HoK) 71
4.5 FMJNGOOT THE INTERRELATION MATRIX 72
4.6 DERIVING THE EXTENDED REQUDtEMENTS LIST 7*
4.6.1 GatbtringRupimMaitsforttKRiquirtmatsUst 75
4.6.2 EvalM^ÜHgtlxK^mrrmtitlsUsl 75
4.7 Processing the Results 76
4.7.1 HmMnglnJMudCoMponmaiProjKtCberaAnstkt 76
4.7.2 HmJlagCoHtn ctiitgSpupcatiMU 7*
5 IMPROVING THE LC-QFD METHODOLOGY «
5.1 METHODOLOGY FORSYSTEMATICALLY IMPROVING METHODS 81
5.1.1 GaäemgRqMrmalsfirtbe Mittat S2
5.1.2 dmentary MttbodAttMUsjor Dag, Fnaa (MAP) s2
5.1.} Mtlhd Aaiitus Pnblcm Ah^^s (MAPA)
5.1.4 VaUanfl^mpaimllbmigbAfplaticn 92
52 IdenitfiedImprovementsforallHouses 3
5.2.1 CmucnnuQmM, Chat -MimmmmäMaximum Comlatim 94
5.2.2 QueSt)ChartCbak-ComlaHm X mfiuOionCheck 96
5.3 IdentifiedImprovementsfortheHouseofCustomer(HoC) 7
5.3.1 KmiingMdVir ingautomirSpiifoalmu 97
5.3.2 S^UM 4tb,CmLa,mM itnxwM*lb H wtofCMSt ,m*-(H C) 10°
5.3.3 QKKfQwkKoKlMttboJ-AM^pnHKhtotttDmaAuKnmittrfKMCaU irui 10°
5.3.4 StgmfiwxtTutferAingdntttxKjawGlUgmu 10}
5.3.5 StraS^f *Amgm£th,OiazmesmtlxCiisKmtTSatufect im(CS)PoTtfoti 104
5.3.6 Sdutum^CMstömtrSptaßwticnsSMppcradkyNtMtralValm 10!
5.3.7 VragbtngCusUmvSptdfkttmuUartgttxCSVil*, 1Oi
5.4 IdentifiedImfrovemenisforthe Houseof Environment (HoE) 107
VI
6 EVALUATINGTHELC-QFDMETHODOLOGY tll
6.1 EVALUATING THE CONSENSUS QUALITV CHART (CQFD) AND THE QUALTTY CHART CHECK- A LABORATORY
STUDY 111
6.1.1 Rtst mt Orrfoi iit: Den$i*g tht Hjpotlxtv 111
6.1.2 DacnptmsLt/l.DmvingtlxEpaluatumDtngi 113
6.1 J Pnscriptat St*dy:T mnngtbe Haut ofEvaluation Alt/bah 119
6.1.4 DttmplivrShi4)fl:VerifyingttitEnilx4timDisigimJMctbodj 125
6.1.5 RuearvbAnafym: Verfang or Falsifcng *, Hjpdtexs 12g
6.2 EVALUATING THE QUlK (QUICK KANO) METHOD - A FffiLD STUDY 144
6.2.1 ?^^hCLsrijk4äm: iUi t^gCnt™f KthtCMissißcatmamlCompani«ttfYjimRtsnks 144
6.2.2 Descrfrm Sh,i, 1: Verfang ttxAppkMht, ofth, Kau Mettnd 145
6.2.3 Prtsmph^Sadf.Vmjfaglh^ptuMUtioftblUmKMrtbcd 150
6.2.4 Desmptw,Sniijü:Cj inp mngtbefjmltiaflb,KMiaiultixQuiKMttlxd 153
6.3 Evaluating the Houseof Environment (HoE)-ACaseStudy 157
7 EXAMPLE:LC-QFDCARRIEDOUTONAVACUUMCLEANER 163
7.1 preparingthelc-qfdprojhcr 163
7.2 EstablishingtheHouseofCustomer(HoC) 163
7.2.1 AsewimfängOuttmerSpeäfüatiaru 163
7.2.2 EfaluaängCiistemtr Sptafiulwns 164
7.2.3 Computing tbe Haut ofOuKmtr (HoQ 166
7.3 ESTABUSHING THE HOUSEOF ENVIRONMENT (HOE) 168
7.3.1 AstirlmmigEnnrmmtnuJ SpeafiatOmi 168
7.3.2 Eviiu/imgEmmnimnlaJSjx^üatMU 169
7.3.3 Gmpemg/btHMUofEmirmMM(HeE) 172
7.4 ESTABUSHING THE HOUSEOF REGULATION (HÖR) 173
7.4.1 AscutoumgtogilatorySptaßialiMi 173
7.4.2 G»nfmingtbeHMX(tfR iliam(HoR) 173
7.5 FILLING OUT THE INTERRELATION MATRICES 173
7.6 DERmNGTHEErrENDEDREQUIREMENTSLjSr 175
7.7 ConclusionsfromtheLC-QFDExampleAppucation 176
7.8 Processing the Results 176
7.8.1 HanJSnglnJMulPmlMaCMmpimnlt 177
7.81 HaniSngCmtmädingSptäjUalutu 181
7.9 EndResult: The Vacuum Cleaner Prototype based on LC-QFD Results 183
7.9.1 FhcrNK^rwüt Brust U RgJue Sndm Ua ml Endeltd Air Caulladlnmeu Uur-FrimJtnaj tu Owr* g-
Muatadhnuba 183
7.9.2 FilarSjiUmuMjmm^tb LMii«fSHCtttm 184
7.10 Conclusionsfrom Processing the Results and the Final Product 186
8 REVLEWTNG THE DISSERTATION 187
8.1 SUMMARY 187
8.1.1 Medmkm^itimAppTMcb 187
8.12 AMtMsCmtnbntom 188
8.2 Conclusions 191
8.2.1 CmcbuwiuVjgränttb,LC-QFDM.tbodclog, 191
8.2.2 CmtksimsVjtfmli^tktM.tbo^hgj^SyiUm^tm^lmpnmniMrtboi, 191
8.3 Outlook 192
8.3.1 Otflockfia-lb, LC-QFD MrthcJokg 192
8.32 Oullmkßrt^Mitb^doi^förSjaautü^lmpmugMaböd, 193
vn
9 APPENDIX 194
9.1 COMMONMBTAKES IN AN INTERVIEW 194
9.1.1 GmmmMutaktioftbtIntmuwcranJttxliitenitwSltHilum 194
9.1 J OmmonMislakaofHxßmslim 194
9.13 OmmmMistJuloftktXtsponient 195
92 Elements ofShadowing 195
9 J OvERVffiw and Evaluation of Methods for Evaluating the Importance of Customer
SPEdHCATlONS 196
9.4 Checklist for the Houseof Regulation (HoR) 197
9.5 overview and comparisonofelementaryacnvmes 199
9.6 Variation Strategies for eMAP 201
9.7 Rating Scales for MAPA 202
9.7.1 RalmgSaUtfirlilSamt, 202
9.7.2 KatmgSiakjortbtProl MSt)ofOmimna 202
9.7.3 Ro% SalefertbePnbMttytfDetKtuii 202
9.8 Strategies for Revtsing Customer Speofications 203
9.9 Evaluation ResultsofLC-QFD 204
9.9.1 EvahuttumRtsultifürtbtTtemSmrtmdtlxCjptmTimt 204
9.9.2 UiKaUgm^tdOp«tQuanmscftbtQiicstwma,rts 205
9.10 AfpucationResultsoftheLC-QFDforaVacuumCleaner 208
9.10.1 OatomerSpt^wämijoraVmamaumr 20»
9.10.2 Honst tfOuimtrfir ttc Vatwm CUatur 210
9.10.3 Ho*st cfEmmmmcnlfor tbtVaavMClKmer 212
9.10.4 Honst ofRi^Uimfor tbt Vaautm Oaaer 213
10 REFERENCES 215
11 REFERENCES TO REGULATIONS 222
12 USTOFAUTHOR SOWNPTJBUCATIONS 223
12.1 Author s Pubucations - Reviewed 223
12.1.1 Antboi iPuUatma as CbapUrs in Bocks SrnrntJ 223
12.1.2 AKtbor iPuUicaäotubiJoiinuls-Raiiewtd 223
12.1.3 AiaMsPMutiMsatCoiifmnai-tMatd 223
23. Author s Pubucations-Not Reviewed 224
12.2.1 A*A« sVHUUdio uasaMf*TsiHVooks-VlotVLaiaitd 224
12.2.2 Antboi ,?HiBalmu aCo^mnas-NofSjnewtd 224
13 SUPERVISEDTHESES 225
vm
|
| adam_txt |
Table of Contents
1 INTRODUCTION 1
1.1 Characteristics and PossibleBenefttsof Life Cycle Design 2
1.2 Necessityof Methodical Support for Life Cycle Design 4
1.3 Problems wtth Methods 4
1.4 AcnvmES in Life Cycle Design NeedMethodical Support 5
1.5 Goal of the Dissertation: Methodical Support por Identifying requirements for an
ENVmONMENTALLY SOUND AND MAHKETABLEPRODUCT 6
1.6 Methodical Foundation: Design Research Methodology (DRM) 8
1.7 RoughStructureof the Dissertation 9
2 STATE OFTHE ART OF QUAUTY FUNCTION DEPLOTCMENT (QFD) AND DERIVATIVES 11
2.1 HistoryofQFD 11
2.2 STRUCTUREOFANDDEFINinoNSWrrHINTHEHOUSEOFQUALITY(HOQ) 12
23 defintnon of product characteristics 13
2.4 Calculating the Importance ofthe Product Characteristics 14
Z5 The American Supplier Institute (ASI) Approach 15
2.6 ExistingApproachesofQFD Derivatives- The Eco-QFDs 16
2.6.1 ßxai?, anJ Emxronmenl Ftndum Dtpfymml (QEFD) 16
2.6.2 GrKnQmüt)¥mchmDcpfrimat(GQFD) 17
2.6.3 QHaMtyFHnrtonDipbjmenlfirEmtrrmmentlQFDE) 21
2.6.4 Ea-Hum^Qub,^a-HoB) 23
2.7 ShortcomingsofExistingApproaches 24
2.7.1 Ompkxit, mJEJbrt 24
2.7.2 Asctrtumnf, ad Wölbung Sptafiaitum, 24
2.7.3 Fi/Ang mt tbeQHatt) Cbert / Comhtum Matrix 24
Z8 Goals for Life Cycle QuautvFunctionDbployment(LC-Q.FD) 25
3 OVERVTBWOFUFECYaJSQUALTTYFUNCTIONDEPLOYMENT(LC-QFD) 16
3.1 Motivation for ExtendingQFD-'Customers" in the Wider Sense 26
3.2 PreparingtheLC-QFDProject 27
3.3 estabiishingthehouseofcusromer(hoc) 27
3.4 establishing the houseof environment (hoe) 28
3.5 Establishing the Houseof Regulation (HoR) 28
3.6 Fhung Out the InterRelation Matrix 29
3.7 Deriving the Extended Requirements List 29
3.8 Processing the Results 29
3.9 pkocedureoflc-q.fd 29
V
4 STEPS OF THE LC-QFD METHODOLOGY 31
4.1 PREPAWNG THE LC-QFD PROJECT 31
4.1.1 DrfimnglbtPrü/cctGoJaHjBounikryCoKitwns 31
4.1 J Planung tbt LC-QFD Papa 33
4.1J hltgraängtiiTeMjmMaOimmmPr^aTbemt 33
4.2 EstablehingtheHouseofCustomer(HoC) 33
4.2.1 AsarUiimgQutomtrSpiaßcditnu 34
4.2.2 EmUulmgCtsHmm Spedfuatwru 45
4.2.3 OmponngtbtHcmSKfGuttMirtHaC) 53
4J Establishing the Houseof Environment (HoE) 56
4.3.1 AjtcrtdmHgEnvmnMmtalSptdfhatimu 57
4.3.2 EuUuat^EmmmmtalSpa^aHoiu 59
4.3.3 ComporinglkHoHSKfEMimrmmUHoEj 63
4.3.4 EstaHubmglb HimKofEfiv:m»m*tItit*ttntljbya»ExpertTt , 65
4.4 Estabushing the Houseof Regulation (HoR) '5
4.4.1 frmtworkafVjfuyumt 66
4.4.2 AsKrtmmngRtgüeter, Sptafuanms 69
4.4.3 C mpoi,*£tk«Hom,ofRtg,l ilum(HoK) 71
4.5 FMJNGOOT THE INTERRELATION MATRIX 72
4.6 DERIVING THE EXTENDED REQUDtEMENTS LIST 7*
4.6.1 GatbtringRupimMaitsforttKRiquirtmatsUst 75
4.6.2 EvalM^ÜHgtlxK^mrrmtitlsUsl 75
4.7 Processing the Results 76
4.7.1 HmMnglnJMudCoMponmaiProjKtCberaAnstkt 76
4.7.2 HmJlagCoHtn ctiitgSpupcatiMU 7*
5 IMPROVING THE LC-QFD METHODOLOGY «
5.1 METHODOLOGY FORSYSTEMATICALLY IMPROVING METHODS 81
5.1.1 GaäemgRqMrmalsfirtbe Mittat S2
5.1.2 dmentary MttbodAttMUsjor Dag, Fnaa (MAP) s2
5.1.} Mtlhd Aaiitus Pnblcm Ah^^s (MAPA)
5.1.4 VaUanfl^mpaimllbmigbAfplaticn 92
52 IdenitfiedImprovementsforallHouses '3
5.2.1 CmucnnuQmM, Chat -MimmmmäMaximum Comlatim 94
5.2.2 QueSt)ChartCbak-ComlaHm X'mfiuOionCheck 96
5.3 IdentifiedImprovementsfortheHouseofCustomer(HoC) '7
5.3.1 KmiingMdVir ingautomirSpiifoalmu 97
5.3.2 S^UM 4tb,CmLa,mM itnxwM*lb H wtofCMSt ,m*-(H C) 10°
5.3.3 QKKfQwkKoKlMttboJ-AM^pnHKhtotttDmaAuKnmittrfKMCaU irui 10°
5.3.4 StgmfiwxtTutferAingdntttxKjawGlUgmu 10}
5.3.5 StraS^f *Amgm£th,OiazmesmtlxCiisKmtTSatufect im(CS)PoTtfoti 104
5.3.6 Sdutum^CMstömtrSptaßwticnsSMppcradkyNtMtralValm 10!
5.3.7 VragbtngCusUmvSptdfkttmuUartgttxCSVil*, 1Oi
5.4 IdentifiedImfrovemenisforthe Houseof Environment (HoE) 107
VI
6 EVALUATINGTHELC-QFDMETHODOLOGY tll
6.1 EVALUATING THE CONSENSUS QUALITV CHART (CQFD) AND THE QUALTTY CHART CHECK- A LABORATORY
STUDY 111
6.1.1 Rtst mt Orrfoi iit: Den$i*g tht Hjpotlxtv 111
6.1.2 DacnptmsLt/l.DmvingtlxEpaluatumDtngi 113
6.1 J Pnscriptat St*dy:T mnngtbe "Haut" ofEvaluation Alt/bah 119
6.1.4 DttmplivrShi4)fl:VerifyingttitEnilx4timDisigimJMctbodj 125
6.1.5 RuearvbAnafym: Verfang or Falsifcng *, Hjpdtexs 12g
6.2 EVALUATING THE QUlK (QUICK KANO) METHOD - A FffiLD STUDY 144
6.2.1 ?^^hCLsrijk4äm:\iUi t^gCnt™f KthtCMissißcatmamlCompani«ttfYjimRtsnks 144
6.2.2 Descrfrm Sh,i, 1: Verfang ttxAppkMht, ofth, Kau Mettnd 145
6.2.3 Prtsmph^Sadf.Vmjfaglh^ptuMUtioftblUmKMrtbcd 150
6.2.4 Desmptw,Sniijü:Cj inp mngtbefjmltiaflb,KMiaiultixQuiKMttlxd 153
6.3 Evaluating the Houseof Environment (HoE)-ACaseStudy 157
7 EXAMPLE:LC-QFDCARRIEDOUTONAVACUUMCLEANER 163
7.1 preparingthelc-qfdprojhcr 163
7.2 EstablishingtheHouseofCustomer(HoC) 163
7.2.1 AsewimfängOuttmerSpeäfüatiaru 163
7.2.2 EfaluaängCiistemtr Sptafiulwns 164
7.2.3 Computing tbe Haut ofOuKmtr (HoQ 166
7.3 ESTABUSHING THE HOUSEOF ENVIRONMENT (HOE) 168
7.3.1 AstirlmmigEnnrmmtnuJ SpeafiatOmi 168
7.3.2 Eviiu/imgEmmnimnlaJSjx^üatMU 169
7.3.3 Gmpemg/btHMUofEmirmMM(HeE) 172
7.4 ESTABUSHING THE HOUSEOF REGULATION (HÖR) 173
7.4.1 AscutoumgtogilatorySptaßialiMi 173
7.4.2 G»nfmingtbeHMX(tfR iliam(HoR) 173
7.5 FILLING OUT THE INTERRELATION MATRICES 173
7.6 DERmNGTHEErrENDEDREQUIREMENTSLjSr 175
7.7 ConclusionsfromtheLC-QFDExampleAppucation 176
7.8 Processing the Results 176
7.8.1 HanJSnglnJMulPmlMaCMmpimnlt 177
7.81 HaniSngCmtmädingSptäjUalutu 181
7.9 EndResult: The Vacuum Cleaner Prototype based on LC-QFD Results 183
7.9.1 FhcrNK^rwüt Brust U RgJue Sndm Ua ml Endeltd Air Caulladlnmeu Uur-FrimJtnaj tu Owr*"g-
Muatadhnuba 183
7.9.2 FilarSjiUmuMjmm^tb LMii«fSHCtttm 184
7.10 Conclusionsfrom Processing the Results and the Final Product 186
8 REVLEWTNG THE DISSERTATION 187
8.1 SUMMARY 187
8.1.1 Medmkm^itimAppTMcb 187
8.12 AMtMsCmtnbntom 188
8.2 Conclusions 191
8.2.1 CmcbuwiuVjgränttb,LC-QFDM.tbodclog, 191
8.2.2 CmtksimsVjtfmli^tktM.tbo^hgj^SyiUm^tm^lmpnmniMrtboi, 191
8.3 Outlook 192
8.3.1 Otflockfia-lb, LC-QFD MrthcJokg 192
8.32 Oullmkßrt^Mitb^doi^förSjaautü^lmpmugMaböd, 193
vn
9 APPENDIX 194
9.1 COMMONMBTAKES IN AN INTERVIEW 194
9.1.1 GmmmMutaktioftbtIntmuwcranJttxliitenitwSltHilum 194
9.1 J OmmonMislakaofHxßmslim 194
9.13 OmmmMistJuloftktXtsponient 195
92 Elements ofShadowing 195
9 J OvERVffiw and Evaluation of Methods for Evaluating the Importance of Customer
SPEdHCATlONS 196
9.4 Checklist for the Houseof Regulation (HoR) 197
9.5 overview and comparisonofelementaryacnvmes 199
9.6 Variation Strategies for eMAP 201
9.7 Rating Scales for MAPA 202
9.7.1 RalmgSaUtfirlilSamt, 202
9.7.2 KatmgSiakjortbtProl MSt)ofOmimna 202
9.7.3 Ro% SalefertbePnbMttytfDetKtuii 202
9.8 Strategies for Revtsing Customer Speofications 203
9.9 Evaluation ResultsofLC-QFD 204
9.9.1 EvahuttumRtsultifürtbtTtemSmrtmdtlxCjptmTimt 204
9.9.2 UiKaUgm^tdOp«tQuanmscftbtQiicstwma,rts 205
9.10 AfpucationResultsoftheLC-QFDforaVacuumCleaner 208
9.10.1 OatomerSpt^wämijoraVmamaumr 20»
9.10.2 Honst tfOuimtrfir ttc Vatwm CUatur 210
9.10.3 Ho*st cfEmmmmcnlfor tbtVaavMClKmer 212
9.10.4 Honst ofRi^Uimfor tbt Vaautm Oaaer 213
10 REFERENCES 215
11 REFERENCES TO REGULATIONS 222
12 USTOFAUTHOR'SOWNPTJBUCATIONS 223
12.1 Author's Pubucations - Reviewed 223
12.1.1 Antboi'iPuUatma as CbapUrs in Bocks SrnrntJ 223
12.1.2 AKtbor'iPuUicaäotubiJoiinuls-Raiiewtd 223
12.1.3 AiaMsPMutiMsatCoiifmnai-tMatd 223
\23. Author's Pubucations-Not Reviewed 224
12.2.1 A*A«'sVHUUdio uasaMf*TsiHVooks-VlotVLaiaitd 224
12.2.2 Antboi',?HiBalmu aCo^mnas-NofSjnewtd 224
13 SUPERVISEDTHESES 225
vm |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Ernzer, Marc |
| author_facet | Ernzer, Marc |
| author_role | aut |
| author_sort | Ernzer, Marc |
| author_variant | m e me |
| building | Verbundindex |
| bvnumber | BV022265750 |
| classification_rvk | QP 542 ZM 9200 |
| ctrlnum | (OCoLC)180100756 (DE-599)BVBBV022265750 |
| dewey-full | 658.562 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.562 |
| dewey-search | 658.562 |
| dewey-sort | 3658.562 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Werkstoffwissenschaften / Fertigungstechnik Wirtschaftswissenschaften |
| discipline_str_mv | Werkstoffwissenschaften / Fertigungstechnik Wirtschaftswissenschaften |
| edition | Als Ms. gedr. |
| format | Thesis Book |
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| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV022265750 |
| illustrated | Illustrated |
| index_date | 2024-07-02T16:44:19Z |
| indexdate | 2024-07-09T20:53:41Z |
| institution | BVB |
| isbn | 9783183394012 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015476326 |
| oclc_num | 180100756 |
| open_access_boolean | |
| owner | DE-91G DE-BY-TUM DE-210 DE-83 |
| owner_facet | DE-91G DE-BY-TUM DE-210 DE-83 |
| physical | XII, 225 S. Ill., graph. Darst. |
| publishDate | 2007 |
| publishDateSearch | 2007 |
| publishDateSort | 2007 |
| publisher | VDI-Verl. |
| record_format | marc |
| series | Fortschritt-Berichte VDI |
| series2 | Fortschritt-Berichte VDI : Reihe 1, Konstruktionstechnik, Maschinenelemente Berichte aus dem Fachgbeiet Produktentwicklung und Maschinenelemente der TU Darmstadt |
| spelling | Ernzer, Marc Verfasser aut Life cycle quality function development an integrated and modular approach Marc Ernzer Als Ms. gedr. Düsseldorf VDI-Verl. 2007 XII, 225 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Fortschritt-Berichte VDI : Reihe 1, Konstruktionstechnik, Maschinenelemente 394 Berichte aus dem Fachgbeiet Produktentwicklung und Maschinenelemente der TU Darmstadt Zugl.: Darmstadt, Techn. Univ., Diss. Quality Function Deployment (DE-588)4364082-5 gnd rswk-swf Produktlebenszyklus (DE-588)4135136-8 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Produktlebenszyklus (DE-588)4135136-8 s Quality Function Deployment (DE-588)4364082-5 s DE-604 Fortschritt-Berichte VDI Reihe 1, Konstruktionstechnik, Maschinenelemente ; 394 (DE-604)BV001897066 394 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015476326&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ernzer, Marc Life cycle quality function development an integrated and modular approach Fortschritt-Berichte VDI Quality Function Deployment (DE-588)4364082-5 gnd Produktlebenszyklus (DE-588)4135136-8 gnd |
| subject_GND | (DE-588)4364082-5 (DE-588)4135136-8 (DE-588)4113937-9 |
| title | Life cycle quality function development an integrated and modular approach |
| title_auth | Life cycle quality function development an integrated and modular approach |
| title_exact_search | Life cycle quality function development an integrated and modular approach |
| title_exact_search_txtP | Life cycle quality function development an integrated and modular approach |
| title_full | Life cycle quality function development an integrated and modular approach Marc Ernzer |
| title_fullStr | Life cycle quality function development an integrated and modular approach Marc Ernzer |
| title_full_unstemmed | Life cycle quality function development an integrated and modular approach Marc Ernzer |
| title_short | Life cycle quality function development |
| title_sort | life cycle quality function development an integrated and modular approach |
| title_sub | an integrated and modular approach |
| topic | Quality Function Deployment (DE-588)4364082-5 gnd Produktlebenszyklus (DE-588)4135136-8 gnd |
| topic_facet | Quality Function Deployment Produktlebenszyklus Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015476326&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV001897066 |
| work_keys_str_mv | AT ernzermarc lifecyclequalityfunctiondevelopmentanintegratedandmodularapproach |