APA (7th ed.) Citation

Clerc, V., & Niessink, F. (2004). IT service CMM: A pocket guide (1. impr., 1. ed.). Van Haren Publ.

Chicago Style (17th ed.) Citation

Clerc, Viktor, and Frank Niessink. IT Service CMM: A Pocket Guide. 1. impr., 1. ed. Zaltbommel: Van Haren Publ, 2004.

MLA (9th ed.) Citation

Clerc, Viktor, and Frank Niessink. IT Service CMM: A Pocket Guide. 1. impr., 1. ed. Van Haren Publ, 2004.