APA (7th ed.) Citation

Osborne, D., & Plastrik, P. (1997). Banishing bureaucracy: The five strategies for reinventing government (1. print.). Addison-Wesley.

Chicago Style (17th ed.) Citation

Osborne, David, and Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. 1. print. Reading, Mass. [u.a.]: Addison-Wesley, 1997.

MLA (9th ed.) Citation

Osborne, David, and Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. 1. print. Addison-Wesley, 1997.