APA (7th ed.) Citation

Stone, M., Thomson, A., & Wheeler, C. (1990). Telemanage your customers: A system for telephone account management. Gower.

Chicago Style (17th ed.) Citation

Stone, Merlin, Anna Thomson, and Chris Wheeler. Telemanage Your Customers: A System for Telephone Account Management. Aldershot [u.a.]: Gower, 1990.

MLA (9th ed.) Citation

Stone, Merlin, et al. Telemanage Your Customers: A System for Telephone Account Management. Gower, 1990.