Managing service as a strategic profit center:
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York [u.a.]
McGraw-Hill
1991
|
Ausgabe: | 1. print. |
Schlagworte: | |
Beschreibung: | VII, 232 S. |
ISBN: | 0070061890 |
Internformat
MARC
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035 | |a (OCoLC)21295615 | ||
035 | |a (DE-599)BVBBV021904625 | ||
040 | |a DE-604 |b ger | ||
041 | 0 | |a eng | |
049 | |a DE-706 | ||
050 | 0 | |a HF5415.5 | |
082 | 0 | |a 658.8/12 |2 20 | |
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Blumberg, Donald F. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Managing service as a strategic profit center |c Donald F. Blumberg |
250 | |a 1. print. | ||
264 | 1 | |a New York [u.a.] |b McGraw-Hill |c 1991 | |
300 | |a VII, 232 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Planification stratégique |2 ram | |
650 | 7 | |a Service à la clientèle - Gestion |2 ram | |
650 | 7 | |a Services - Gestion |2 ram | |
650 | 4 | |a Customer services |x Management | |
650 | 4 | |a Strategic planning | |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 1 | |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-015119802 |
Datensatz im Suchindex
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---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Blumberg, Donald F. |
author_facet | Blumberg, Donald F. |
author_role | aut |
author_sort | Blumberg, Donald F. |
author_variant | d f b df dfb |
building | Verbundindex |
bvnumber | BV021904625 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)21295615 (DE-599)BVBBV021904625 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
edition | 1. print. |
format | Book |
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id | DE-604.BV021904625 |
illustrated | Not Illustrated |
index_date | 2024-07-02T16:04:52Z |
indexdate | 2024-07-09T20:47:05Z |
institution | BVB |
isbn | 0070061890 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015119802 |
oclc_num | 21295615 |
open_access_boolean | |
owner | DE-706 |
owner_facet | DE-706 |
physical | VII, 232 S. |
publishDate | 1991 |
publishDateSearch | 1991 |
publishDateSort | 1991 |
publisher | McGraw-Hill |
record_format | marc |
spelling | Blumberg, Donald F. Verfasser aut Managing service as a strategic profit center Donald F. Blumberg 1. print. New York [u.a.] McGraw-Hill 1991 VII, 232 S. txt rdacontent n rdamedia nc rdacarrier Planification stratégique ram Service à la clientèle - Gestion ram Services - Gestion ram Customer services Management Strategic planning Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 Kundenmanagement (DE-588)4236865-0 s |
spellingShingle | Blumberg, Donald F. Managing service as a strategic profit center Planification stratégique ram Service à la clientèle - Gestion ram Services - Gestion ram Customer services Management Strategic planning Kundenmanagement (DE-588)4236865-0 gnd Kundendienst (DE-588)4135134-4 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4135134-4 |
title | Managing service as a strategic profit center |
title_auth | Managing service as a strategic profit center |
title_exact_search | Managing service as a strategic profit center |
title_exact_search_txtP | Managing service as a strategic profit center |
title_full | Managing service as a strategic profit center Donald F. Blumberg |
title_fullStr | Managing service as a strategic profit center Donald F. Blumberg |
title_full_unstemmed | Managing service as a strategic profit center Donald F. Blumberg |
title_short | Managing service as a strategic profit center |
title_sort | managing service as a strategic profit center |
topic | Planification stratégique ram Service à la clientèle - Gestion ram Services - Gestion ram Customer services Management Strategic planning Kundenmanagement (DE-588)4236865-0 gnd Kundendienst (DE-588)4135134-4 gnd |
topic_facet | Planification stratégique Service à la clientèle - Gestion Services - Gestion Customer services Management Strategic planning Kundenmanagement Kundendienst |
work_keys_str_mv | AT blumbergdonaldf managingserviceasastrategicprofitcenter |