APA (7th ed.) Citation

(1991). Managing for quality in the service sector (1. publ.). Blackwell.

Chicago Style (17th ed.) Citation

Managing for Quality in the Service Sector. 1. publ. Oxford [u.a.]: Blackwell, 1991.

MLA (9th ed.) Citation

Managing for Quality in the Service Sector. 1. publ. Blackwell, 1991.

Warning: These citations may not always be 100% accurate.