An introduction to human resource management: an integrated approach
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Basingstoke [u.a.]
Palgrave Macmillan
2006
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Contributor biographical information Publisher description Table of contents only Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and indexes |
| Physical Description: | XXVII, 284 S. 25 cm |
| ISBN: | 0333986652 9780333986653 |
Staff View
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| 100 | 1 | |a Nieto, Michael L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a An introduction to human resource management |b an integrated approach |c Michael L. Nieto |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Basingstoke [u.a.] |b Palgrave Macmillan |c 2006 | |
| 300 | |a XXVII, 284 S. |c 25 cm | ||
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of figures xiii
List of tables xiv
Preface xv
Overview of the book xviii
Glossary of terms xxii
Part 1: The role of HR in the organisation
Chapter 1 Organisations 3
Introduction 3
Using this chapter 3
Why organisations exist 3
Public sector organisations 4
Private sector organisations 4
Definitions of organisations 4
Mechanistic and organic organisations 6
Sizes of organisations 7
The purposes of organisations 7
Corporate strategy 7
Objectives and policies 8
Survival and development 8
Strategic planning techniques 9
Organisational structures 12
Designing the structure 13
The flexible organisation 17
The virtual organisation 18
Organisational change 18
Self test questions 22
Chapter 2 Human resource management 23
Introduction 23
What exactly is HRM? 23
Ideal type of organisation 24
HRM and traditional management 25
Bureaucracy 25
Control and compliance 28
The socio technical system 28
Human resource management 29
Definitions 30
Hard and soft HRM 31
Strategy and operations 33
Strategic human resource management 33
Achieving a competitive advantage 34
Contents
Restructuring the organisation 34
Summary 36
Self test questions 36
Chapter 3 The role of the HR practitioner 38
Introduction 38 •
The range and scope of HR activities 40
The structure and uses of HR information systems 43 i
Computerised HR information systems 44 !
Using and maintaining HR records 45
Legal aspects of record keeping 47
Legislative requirements 48 j
Data protection 49
Professional competence 53
Professional standards 53
Self test questions 55
Chapter 4 Human resource planning 56
Introduction 56
A brief history 56
Manpower planning 57
Definitions 58
The nature of planning 58
Traditional and modern HRP 61
Shadowing the business plan 61
Traditional approaches to HRP 62
Analysis and investigation 62
Corporate capability 64
Corporate strategy 64
Forecasting HR demand 65
Forecasting HR supply 66
Planning 69
Job analysis 72
Job descriptions and role definitions 73
Examining documents 74
Interviewing the job holder 75
Modern approaches to human resource planning 77
The influence of business strategy 78
Summary 78
Self test questions 79
Chapter 5 Recruitment 80
Introduction 80
Definitions 80
The context of recruitment 81
The labour markets 81
Recruitment processes 83
Making the vacant position known 87
Application forms 92
Responses to advertisements 93
Self test questions 93
I
Contents
Chapter 6 Selection 94
Introduction 94
Bringing in the right people 94
Selection policy 95
The selection process 95
Screening applications 96
Organising interviews 97
Sequence of events 98
Candidate assessment methods 99
Use of occupational tests 99
Psychometric testing 100
Assessment centres 101
Further sources of information 102
Interviewing 102
Making the decision 106
Making internal appointments 107
Self test questions 108
Chapter 7 Induction and retention 109
Introduction 109
Induction 109
Retention and why people work 118
Retaining staff 119
Summary 121
Self test questions 122
Part 2: People and performance
Chapter 8 Learning 125
Introduction 125
The strategic importance of learning 125
Human capital and knowledge management 126
The principles of learning 126
Early theories of learning 130
Modern theories of learning 132
Transfer of learning 133
Learning styles 135
Choosing a career 139
Self test questions 141
Chapter 9 Human resource development 142
Introduction 142
The strategic importance of HRD 142
The beneficiaries of HRD 144
Vocational education and training (VET) 145
Investors in People 146
Systematic training 147
The components of the STC 147
Stage 1: Identify training needs 148
Stage 2: Set training objectives 149
Contents
Stage 3: Plan the training 150
Stage 4: Implement the training 151
Stage 5: Evaluate the course 159
Stage 6: Analysis and review 160 ,
Self test questions 160
Chapter 10 Performance management 161
Introduction 161
Background 161
Definitions 162
Performance management through development 162
Principles of performance management 163
What is performance? 163
Attitudes to work 166
Motivation 166
Scientific management 167
Theories of motivation 168
Other content theories 172
Process theories of motivation 173
Summary of motivation theories 174
Performance assessment systems 175
Traditional systems 177
Behaviourally anchored rating scales (BARS) 177
More recent approaches 178
360 degree feedback 178
The performance review 180
Personal development plan (PDP) 182
Self test questions 184
Chapter 11 The employment relationship 185
Introduction 185
The employment relationship 185
Differences between contracts 185
Different types of employment contract 187
Termination of contract 188
Flexible working 189
Labour flexibility 190
Patterns of attendance 191
The psychological contract 193
Employees statutory rights 194
Industrial relations 196
The internal justice system 199
Disciplinary rules 201
Disciplinary procedures 202
The personnel role 203
Invoking the disciplinary procedure 204
Absence management 205
Managing and controlling absence 205
Self test questions 207
Contents
Chapter 12 Employee reward 208
Introduction 208
Perceptions of reward 208
HRM and reward 209
The new pay 209
Non financial rewards 210
Rewards with financial value 211
Factors that influence reward 211
Determining reward strategy 212
Reward systems 212
Incentive systems of payment 213
Equity based schemes 215
Job evaluation schemes 216
Legislation 220
Self test questions 222
Chapter 13 Health, safety and well being 223
Introduction 223
Health and safety law 223
Health and safety policy 224
Risk assessment 225
Accidents at work 226
Non accidental health problems 228
Healthy workplace initiatives 228
Employee well being 229
Workplace stress 230
Managing stress 233
The law on employee well being 234
Self test questions 237
Chapter 14 Diversity and equality 238
Introduction 238
Definitions 238
Organisational diversity 239
Perspectives on diversity 241
Prejudice 243
Legislation on discrimination 244
Discrimination 245
Categories of discrimination 246
Sex discrimination 248
Gender reassignment 248
Sexual orientation 249
Racial discrimination 250
Disability 251
Religion and belief 252
Age discrimination 254
Harassment and bullying 254
Sexual harassment 258
Self test questions 259
Recommended reading 259
Contents
Part 3: Contemporary issues in HR
Chapter 15 Aspects of culture 263
Introduction 263
What is culture? 263
Definitions of culture 265
Identifying cultures 266
Where do we find culture? 267
Differences within a culture 268
The boundaries of culture 268
Summary of culture 269
Organisational culture 270
Why study organisational culture? 272
Organisational values 273
Identifying organisational culture 273
The importance of place 275
Culture shift 276
Changing the culture 277
Making the change: can it be done? 278
The need for change 280
Managing the change process 281
Self test questions 281
Essay question 282
Chapter 16 Work life balance 283
Introduction 283
The meaning of work 284
The role of work 284
Achieving work life balance 285
Long hours culture 285
Organising work life balance 286
Having the right job 287
Work life balance: action plan 288
So what can employers do? 289
The law affecting work life balance 292
Consultation 294
Assignment briefs 295
Self test questions 295
References and further reading 297
Index 307
Figures
1.1 A conventional organisational structure 15
1.2 Span of control influencing structure 15
1.3 How a matrix organisation works 16
1.4 Core and peripheral workers 17
2.1 Tall or house of cards structure with 12 employees reporting upwards 35
2.2 Flattened or garden rake structure with nine employees reporting upwards 35
4.1 The process of human resource planning 63
5.1 The stages of the systematic recruitment cycle 84
6.1 Stages in the screening process 96
6.2 The interview process: sequence of events 98
6.3 Candidate s interview performance form 104
6.4 Candidate ranking form 107
8.1 The Kolb experiental learning cycle 133
8.2 Honey and Mumford s learning cycle 136
8.3 Learning style axes 137
9.1 The systematic training cycle 148
9.2 The competence gap 149
10.1 Job characteristics model 172
10.2 Expectancy theory: a model of behaviour 174
10.3 A model of 360 degree feedback 179
12.1 Example of a piecework scheme 213
12.2 Guaranteed wage plus piece rate bonus 214
12.3 Example of a fixed incremental scale 218
13.1 The human function curve 231
13.2 Dynamics of work stress 232
Tables
2.1 Twenty seven points of difference 26
2.2 Early management theories and theorists 27
2.3 Twentieth century theories and theorists 28
3.1 Example of an analysis of HR responsibilities 39
3.2 List of HR activities 42
4.1 Job analysis interview questionnaire 76
5.1 A typical job description 86
5.2 Structure for a person specification 87
5.3 A typical person specification 88
5.4 Dos and don ts for placing advertisements 90
8.1 Hierarchy of learning 134
8.2 Personality types and career choice 140
9.1 Training methods 154
9.2 Commonly used visual training aids 155
10.1 Organisational factors influencing motivation 165
10.2 The job person unit 171
10.3 Examples of rating scales 177
11.1 A simple example of flexitime in a seven hour day 190
12.1 Relating pay rewards to performance 220
12.2 Current and proposed national minimum wage rates 221
13.1 Risk assessment: severity rating scale 226
16.1 The popularity of flexible working options 292
|
| adam_txt |
Contents
List of figures xiii
List of tables xiv
Preface xv
Overview of the book xviii
Glossary of terms xxii
Part 1: The role of HR in the organisation
Chapter 1 Organisations 3
Introduction 3
Using this chapter 3
Why organisations exist 3
Public sector organisations 4
Private sector organisations 4
Definitions of organisations 4
Mechanistic and organic organisations 6
Sizes of organisations 7
The purposes of organisations 7
Corporate strategy 7
Objectives and policies 8
Survival and development 8
Strategic planning techniques 9
Organisational structures 12
Designing the structure 13
The flexible organisation 17
The virtual organisation 18
Organisational change 18
Self test questions 22
Chapter 2 Human resource management 23
Introduction 23
What exactly is HRM? 23
Ideal type of organisation 24
HRM and traditional management 25
Bureaucracy 25
Control and compliance 28
The socio technical system 28
Human resource management 29
Definitions 30
Hard and soft HRM 31
Strategy and operations 33
Strategic human resource management 33
Achieving a competitive advantage 34
Contents
Restructuring the organisation 34
Summary 36
Self test questions 36
Chapter 3 The role of the HR practitioner 38
Introduction 38 •
The range and scope of HR activities 40
The structure and uses of HR information systems 43 i
Computerised HR information systems 44 !
Using and maintaining HR records 45
Legal aspects of record keeping 47
Legislative requirements 48 j
Data protection 49
Professional competence 53
Professional standards 53
Self test questions 55
Chapter 4 Human resource planning 56
Introduction 56
A brief history 56
Manpower planning 57
Definitions 58
The nature of planning 58
Traditional and modern HRP 61
Shadowing the business plan 61
Traditional approaches to HRP 62
Analysis and investigation 62
Corporate capability 64
Corporate strategy 64
Forecasting HR demand 65
Forecasting HR supply 66
Planning 69
Job analysis 72
Job descriptions and role definitions 73
Examining documents 74
Interviewing the job holder 75
Modern approaches to human resource planning 77
The influence of business strategy 78
Summary 78
Self test questions 79
Chapter 5 Recruitment 80
Introduction 80
Definitions 80
The context of recruitment 81
The labour markets 81
Recruitment processes 83
Making the vacant position known 87
Application forms 92
Responses to advertisements 93
Self test questions 93
I
Contents
Chapter 6 Selection 94
Introduction 94
Bringing in the right people 94
Selection policy 95
The selection process 95
Screening applications 96
Organising interviews 97
Sequence of events 98
Candidate assessment methods 99
Use of occupational tests 99
Psychometric testing 100
Assessment centres 101
Further sources of information 102
Interviewing 102
Making the decision 106
Making internal appointments 107
Self test questions 108
Chapter 7 Induction and retention 109
Introduction 109
Induction 109
Retention and why people work 118
Retaining staff 119
Summary 121
Self test questions 122
Part 2: People and performance
Chapter 8 Learning 125
Introduction 125
The strategic importance of learning 125
Human capital and knowledge management 126
The principles of learning 126
Early theories of learning 130
Modern theories of learning 132
Transfer of learning 133
Learning styles 135
Choosing a career 139
Self test questions 141
Chapter 9 Human resource development 142
Introduction 142
The strategic importance of HRD 142
The beneficiaries of HRD 144
Vocational education and training (VET) 145
Investors in People 146
Systematic training 147
The components of the STC 147
Stage 1: Identify training needs 148
Stage 2: Set training objectives 149
Contents
Stage 3: Plan the training 150
Stage 4: Implement the training 151
Stage 5: Evaluate the course 159
Stage 6: Analysis and review 160 ,
Self test questions 160
Chapter 10 Performance management 161
Introduction 161
Background 161
Definitions 162
Performance management through development 162
Principles of performance management 163
What is performance? 163
Attitudes to work 166
Motivation 166
Scientific management 167
Theories of motivation 168
Other content theories 172
Process theories of motivation 173
Summary of motivation theories 174
Performance assessment systems 175
Traditional systems 177
Behaviourally anchored rating scales (BARS) 177
More recent approaches 178
360 degree feedback 178
The performance review 180
Personal development plan (PDP) 182
Self test questions 184
Chapter 11 The employment relationship 185
Introduction 185
The employment relationship 185
Differences between contracts 185
Different types of employment contract 187
Termination of contract 188
Flexible working 189
Labour flexibility 190
Patterns of attendance 191
The psychological contract 193
Employees' statutory rights 194
Industrial relations 196
The internal justice system 199
Disciplinary rules 201
Disciplinary procedures 202
The personnel role 203
Invoking the disciplinary procedure 204
Absence management 205
Managing and controlling absence 205
Self test questions 207
Contents
Chapter 12 Employee reward 208
Introduction 208
Perceptions of reward 208
HRM and reward 209
The new pay 209
Non financial rewards 210
Rewards with financial value 211
Factors that influence reward 211
Determining reward strategy 212
Reward systems 212
Incentive systems of payment 213
Equity based schemes 215
Job evaluation schemes 216
Legislation 220
Self test questions 222
Chapter 13 Health, safety and well being 223
Introduction 223
Health and safety law 223
Health and safety policy 224
Risk assessment 225
Accidents at work 226
Non accidental health problems 228
Healthy workplace initiatives 228
Employee well being 229
Workplace stress 230
Managing stress 233
The law on employee well being 234
Self test questions 237
Chapter 14 Diversity and equality 238
Introduction 238
Definitions 238
Organisational diversity 239
Perspectives on diversity 241
Prejudice 243
Legislation on discrimination 244
Discrimination 245
Categories of discrimination 246
Sex discrimination 248
Gender reassignment 248
Sexual orientation 249
Racial discrimination 250
Disability 251
Religion and belief 252
Age discrimination 254
Harassment and bullying 254
Sexual harassment 258
Self test questions 259
Recommended reading 259
Contents
Part 3: Contemporary issues in HR
Chapter 15 Aspects of culture 263
Introduction 263
What is culture? 263
Definitions of culture 265
Identifying cultures 266
Where do we find culture? 267
Differences within a culture 268
The boundaries of culture 268
Summary of culture 269
Organisational culture 270
Why study organisational culture? 272
Organisational values 273
Identifying organisational culture 273
The importance of place 275
Culture shift 276
Changing the culture 277
Making the change: can it be done? 278
The need for change 280
Managing the change process 281
Self test questions 281
Essay question 282
Chapter 16 Work life balance 283
Introduction 283
The meaning of work 284
The role of work 284
Achieving work life balance 285
Long hours culture 285
Organising work life balance 286
Having the'right'job 287
Work life balance: action plan 288
So what can employers do? 289
The law affecting work life balance 292
Consultation 294
Assignment briefs 295
Self test questions 295
References and further reading 297
Index 307
Figures
1.1 A conventional organisational structure 15
1.2 Span of control influencing structure 15
1.3 How a matrix organisation works 16
1.4 Core and peripheral workers 17
2.1 Tall or'house of cards'structure with 12 employees reporting upwards 35
2.2 Flattened or 'garden rake' structure with nine employees reporting upwards 35
4.1 The process of human resource planning 63
5.1 The stages of the systematic recruitment cycle 84
6.1 Stages in the screening process 96
6.2 The interview process: sequence of events 98
6.3 Candidate's interview performance form 104
6.4 Candidate ranking form 107
8.1 The Kolb experiental learning cycle 133
8.2 Honey and Mumford's learning cycle 136
8.3 Learning style axes 137
9.1 The systematic training cycle 148
9.2 The competence gap 149
10.1 Job characteristics model 172
10.2 Expectancy theory: a model of behaviour 174
10.3 A model of 360 degree feedback 179
12.1 Example of a piecework scheme 213
12.2 Guaranteed wage plus piece rate bonus 214
12.3 Example of a fixed incremental scale 218
13.1 The human function curve 231
13.2 Dynamics of work stress 232
Tables
2.1 Twenty seven points of difference 26
2.2 Early management theories and theorists 27
2.3 Twentieth century theories and theorists 28
3.1 Example of an analysis of HR responsibilities 39
3.2 List of HR activities 42
4.1 Job analysis interview questionnaire 76
5.1 A typical job description 86
5.2 Structure for a person specification 87
5.3 A typical person specification 88
5.4 Dos and don'ts for placing advertisements 90
8.1 Hierarchy of learning 134
8.2 Personality types and career choice 140
9.1 Training methods 154
9.2 Commonly used visual training aids 155
10.1 Organisational factors influencing motivation 165
10.2 The job person unit 171
10.3 Examples of rating scales 177
11.1 A simple example of flexitime in a seven hour day 190
12.1 Relating pay rewards to performance 220
12.2 Current and proposed national minimum wage rates 221
13.1 Risk assessment: severity rating scale 226
16.1 The popularity of flexible working options 292 |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| genre | (DE-588)4151278-9 Einführung gnd-content |
| genre_facet | Einführung |
| id | DE-604.BV021838320 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T15:59:33Z |
| indexdate | 2024-07-09T20:45:48Z |
| institution | BVB |
| isbn | 0333986652 9780333986653 |
| language | English |
| lccn | 2005056107 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015050212 |
| oclc_num | 62128056 |
| open_access_boolean | |
| owner | DE-703 DE-521 |
| owner_facet | DE-703 DE-521 |
| physical | XXVII, 284 S. 25 cm |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Palgrave Macmillan |
| record_format | marc |
| spelling | Nieto, Michael L. Verfasser aut An introduction to human resource management an integrated approach Michael L. Nieto 1. publ. Basingstoke [u.a.] Palgrave Macmillan 2006 XXVII, 284 S. 25 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and indexes Personnel management Personalentwicklung (DE-588)4121465-1 gnd rswk-swf Humanvermögen (DE-588)4240300-5 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Humanvermögen (DE-588)4240300-5 s Personalentwicklung (DE-588)4121465-1 s DE-604 http://www.loc.gov/catdir/enhancements/fy0701/2005056107-b.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0701/2005056107-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0701/2005056107-t.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015050212&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Nieto, Michael L. An introduction to human resource management an integrated approach Personnel management Personalentwicklung (DE-588)4121465-1 gnd Humanvermögen (DE-588)4240300-5 gnd |
| subject_GND | (DE-588)4121465-1 (DE-588)4240300-5 (DE-588)4151278-9 |
| title | An introduction to human resource management an integrated approach |
| title_auth | An introduction to human resource management an integrated approach |
| title_exact_search | An introduction to human resource management an integrated approach |
| title_exact_search_txtP | An introduction to human resource management an integrated approach |
| title_full | An introduction to human resource management an integrated approach Michael L. Nieto |
| title_fullStr | An introduction to human resource management an integrated approach Michael L. Nieto |
| title_full_unstemmed | An introduction to human resource management an integrated approach Michael L. Nieto |
| title_short | An introduction to human resource management |
| title_sort | an introduction to human resource management an integrated approach |
| title_sub | an integrated approach |
| topic | Personnel management Personalentwicklung (DE-588)4121465-1 gnd Humanvermögen (DE-588)4240300-5 gnd |
| topic_facet | Personnel management Personalentwicklung Humanvermögen Einführung |
| url | http://www.loc.gov/catdir/enhancements/fy0701/2005056107-b.html http://www.loc.gov/catdir/enhancements/fy0701/2005056107-d.html http://www.loc.gov/catdir/enhancements/fy0701/2005056107-t.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015050212&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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