Product information management for mass customization: connecting customer, front-office, and back-office for fast and efficient customization
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Basingstoke [u.a.]
Palgrave Macmillan
2007
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Contributor biographical information Publisher description Table of contents only Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | XX, 221 S. graph. Darst. |
| ISBN: | 9780230006829 0230006825 |
Staff View
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV021811741 | ||
| 003 | DE-604 | ||
| 005 | 20160126 | ||
| 007 | t | ||
| 008 | 061115s2007 xxkd||| |||| 00||| eng d | ||
| 010 | |a 2006043218 | ||
| 020 | |a 9780230006829 |9 978-0-230-00682-9 | ||
| 020 | |a 0230006825 |c alk. paper |9 0-230-00682-5 | ||
| 035 | |a (OCoLC)64592230 | ||
| 035 | |a (DE-599)BVBBV021811741 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxk |c GB | ||
| 049 | |a DE-91G |a DE-92 | ||
| 050 | 0 | |a HF5415.15 | |
| 082 | 0 | |a 658.5/1 | |
| 084 | |a QP 543 |0 (DE-625)141901: |2 rvk | ||
| 084 | |a QP 624 |0 (DE-625)141914: |2 rvk | ||
| 084 | |a WIR 837f |2 stub | ||
| 100 | 1 | |a Forza, Cipriano |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Product information management for mass customization |b connecting customer, front-office, and back-office for fast and efficient customization |c Cipriano Forza and Fabrizio Salvador |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Basingstoke [u.a.] |b Palgrave Macmillan |c 2007 | |
| 300 | |a XX, 221 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Product management | |
| 650 | 0 | 7 | |a Produktmanagement |0 (DE-588)4125960-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Mass Customization |0 (DE-588)4460479-8 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Mass Customization |0 (DE-588)4460479-8 |D s |
| 689 | 0 | 1 | |a Produktmanagement |0 (DE-588)4125960-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Salvador, Fabrizio |e Sonstige |4 oth | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0643/2006043218-b.html |3 Contributor biographical information | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0643/2006043218-d.html |3 Publisher description | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0643/2006043218-t.html |3 Table of contents only | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015024028&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-015024028 | ||
Record in the Search Index
| _version_ | 1804135732902625280 |
|---|---|
| adam_text | Contents
List of Figures x
List of Tables xiv
List of Cases xv
Preface xvii
Reader s Guide xix
Part I: Product Configuration
1 Product Configuration: a New Approach to More 3
Efficient Product Customization
1.1 The trend towards product proliferation 3
1.2 Search for an efficient variety 7
1.3 Variety or customization? 9
1.4 Towards efficient customization: product
configuration 12
2 Configuration Process and Configurable Products 16
2.1 Product configuration process 16
2.2 Configuration process sub tasks 21
2.3 Configurable product characteristics 23
2.4 Degrees of configuration 29
3 Traditional Approaches to Configuration 32
3.1 Non structured approaches 32
3.2 Structured approaches to collecting specifications 35
3.3 Structured approaches to collecting and checking
specifications 38
3.4 Dynamic approaches to product configuration 44
3.5 Beyond traditional approaches 47
Part II: Product Configuration Systems
4 Configuration Systems Architecture 51
4.1 Product configurators architecture 51
4.2 From configurator to configuration system 55
4.3 Moderately automated configuration systems 57
4.4 Highly automated configuration systems 59
vii
viii Contents
4.5 Totally automated configuration systems 61
4.6 How to determine the optimal degree of automation 63
4.7 Configurators, selectors and meta configurators 63
5 Commercial Product Modelling 67
5.1 Cognitive complexity and configurable products 67
5.2 Describing the product 71
5.3 Limiting options 74
5.4 Communicating value 77
5.5 Structuring the process of interaction with the customer 79
5.6 Interaction and learning 82
5.7 Putting everything together 84
6 Technical Product Modelling 86
6.1 Technical description of configurable products 86
6.2 Add delete bill of materials 90
6.3 Modular bills 92
6.4 Common practice 94
6.5 Technical model and generic bills of material 96
6.6 Unification of product views in the technical model 103
6.7 Criteria for defining the technical model 105
6.8 Links with sales dialogue 108
7 Other Product Models 111
7.1 Codes 111
7.2 Model used to determine cost 116
7.3 Models used for determining product price 119
7.4 Geometric and graphic models 121
7.5 Other models 124
Part HI: Selection and Implementation of a
Configurator
8 Configurators and Management Information 127
Systems
8.1 Configuration system and Manufacturing Planning and 127
Control System
8.2 Configuration systems and Product Data Management 131
systems
8.3 Configuration systems and Customer Relationship
Management 134
Contents ix
9 Selecting a Product Configurator 141
9.1 The configurator: defining expected benefits and 141
requirements
9.2 Basic functions 143
9.3 Special functions 145
9.4 Configurator technology 148
9.5 Modelling approaches 150
9.6 Interaction with the user 156
10 Implementing a Configuration System 160
10.1 A reference process 160
10.2 Preliminary analysis: do we really need it? 162
10.3 Macro analysis: to what extent do we need it? 164
10.4 Micro analysis: evaluating implementation 167
alternatives and costs
10.5 System design and implementation planning 171
10.6 System implementation and launching 174
10.7 The elements of success 176
10.8 Project killers 178
Part IV: Operational and Organizational Implications
of a Configuration System
11 A Comprehensive View: the Sideco Case Study 183
11.1 Product and company context 183
11.2 The original configuration process 186
11.3 The solution: a software to support product 188
configuration
11.4 Product modelling 188
11.5 The new configuration process 189
11.6 A special case? 192
12 Configurational Approach: Aligning Product,
Processes and Organization Systems
12.1 Overcoming the delay syndrome and sluggish red tape 194
12.2 Changes in roles and responsibilities 197
12.3 A new knowledge management process 198
12.4 Different order acquisition and fulfilment processes 200
12.5 Inter company coordination 202
12.6 Configurational approach 204
Bibliography 207
Index 215
List of Figures
Figure 1.1 Increase in product variety, reported by American 4
enterprises management
Figure 1.2 Different paths towards overcoming trade off 9
between operational performance and product
variety
Figure 1.3 Generic sequence of operational activities for a 10
manufacturing company
Figure 1.4 Scope of product configuration 10
Figure 1.5 Scope of product configuration 13
Figure 2.1 From customer needs to a commercial description 18
of the product
Figure 2.2 From commercial description to product 20
documentation
Figure 2.3 Schematic representation of a generic product 21
configuration
Figure 2.4 Functions of moto variator components and 24
accessories
Figure 2.5 Architecture based on the combination of different 25
components
Figure 2.6 Interdependence of technical characteristics 26
of a shirt
Figure 2.7 Example of technical parameters for a 27
made to measure shirt
Figure 2.8 Product space and commercial configuration 29
Figure 2.9 Degrees of product configuration 30
Figure 3.1 Specifications that can be customized in a voltage 34
transformer
Figure 3.2 Non structured information of a transformer 35
specifications and sales conditions
Figure 3.3 Form for the customization of a suit 38
Figure 3.4 Double entry table for finding product families 39
(gas pressure regulators)
Figure 3.5 Double entry diagram for a volumetric pump 41
Figure 3.6 Pure customization due to lack of support for 44
the technical configuration process
Figure 3.7 DEC configuration system 46
x
List of Figures xi
Figure 4.1 Logical architecture of a product configurator 54
Figure 4.2 Logical architecture of a product configuration 56
system
Figure 4.3 Configuration system with weak automation 57
Figure 4.4 Highly automated configuration system 59
(fully automated commercial configuration)
Figure 4.5 Highly automated configuration system 60
(fully automated technical configuration)
Figure 4.6 Totally automated configuration system 62
Figure 4.7 Factors that influence the degree of optimal 63
automation in a configuration system
Figure 4.8 Product selector for low voltage electrical fittings 64
Figure 4.9 Meta configurator of bridges 65
Figure 4.10 Application field of selectors, configurators and 66
meta configurators in relation to the customization
strategy of the company
Figure 5.1 Product descriptions with different degrees of 71
abstraction
Figure 5.2 Commercial description of a PC with a high 72
level of abstraction
Figure 5.3 Commercial description of a product with a low 73
level of abstraction
Figure 5.4 Simplification of the commercial model by limiting 75
the options
Figure 5.5 Fundamental activities to communicate the value 78
of the variety offered by the company
Figure 5.6 Communication of functions related to three hard 79
drive variants
Figure 5.7 Structure of the sales dialogue 81
Figure 5.8 Attributes for the configuration of a truck 83
Figure 5.9 Interdependence between parameters 84
Figure 5.10 Modifications of some components due to 84
the specification maximum comfort level
Figure 5.11 Integrated scheme for a conceptual design of the 85
commercial model
Figure 6.1 Information needed to describe each product variant 87
Figure 6.2 Different views of product structure 88
Figure 6.3 Alternative approaches to handling product 89
documentation
Figure 6.4 Add delete approach used to describe product 90
variants
xii List of Figures
Figure 6.5 Bills of four microwave oven variants 92
(only level 0 and 1)
Figure 6.6 Modular bills for a microwave oven 93
Figure 6.7 Effects of interdependent options on modular bills 93
Figure 6.8 Elaboration of a bill of materials after contract with 95
the customer
Figure 6.9 Generic bill of materials 99
Figure 6.10 Presence of types of components at levels lower 101
than the first one
Figure 6.11 Dynamic generation of new real elements in a bill 102
of materials
Figure 6.12 Schematic technical model for normalized 103
mould bases
Figure 6.13 Types of information present in the generic bill 104
Figure 6.14 Proposal of generic bill of materials for Silentwhistle 105
Figure 6.15 Example of a description of technical information 106
focused on physical subsets
Figure 6.16 Example of a description of technical information 107
focused on performances
Figure 6.17 Sales dialogue technical model graphic 109
representation
Figure 7.1 Polycode 112
Figure 7.2 Hierarchical code 113
Figure 7.3 Logical structure for code generation 115
Figure 7.4 Generation of the polycode in the product code 115
Figure 7.5 Product cost obtained by summing up the cost 117
included in the bill of materials
Figure 7.6 Cost of a cycle element: dynamic estimation 118
Figure 7.7 Costs included in a real bill of materials 119
Figure 7.8 Price definition by means of answers gathered 120
in the sales dialogue
Figure 7.9 Generation of graphic representations 121
Figure 7.10 Geometric model of a configurable table 123
Figure 7.11 Prototype of configurator for A340 cabins 123
Figure 7.12 Antenna pattern configurator 124
Figure 8.1 Configurator and Manufacturing Planning and 128
Control System
Figure 8.2 Configurator and PDM 131
Figure 8.3 Configurator and CRM 135
Figure 10.1 Different steps in the implementation process of a 160
configurator
List of Figures xiii
Figure 10.2 Preliminary analysis: aims, activities and 163
deliverables
Figure 10.3 Macro analysis: aims, activities and deliverables 165
Figure 10.4 Micro analysis: aims, activities and deliverables 168
Figure 10.5 System design and implementation planning: aims, 172
activities and deliverables
Figure 10.6 System implementation and launch: aims, activities 175
and deliverables
Figure 11.1 An example of mould block 184
Figure 11.2 Examples of different mould block configurations 185
Figure 11.3 The configuration process before the introduction 186
of a product configurator
Figure 11.4 Graphic output of the configuration system 190
Figure 11.5 The configuration process after introducing the 192
product configurator
Figure 12.1 Delay syndrome dynamics 195
Figure 12.2 Cycle time expansion while checking the order 196
Figure 12.3 Changes in roles and responsibilities 197
Figure 12.4 Modelling process 199
Figure 12.5 Different processes for configurable and special 202
motors
Figure 12.6 Enterprise supplier coordination through 203
technical model
Figure 12.7 An integrative model of the technical and 205
organizational actions needed to efficiently offer
customization through product configuration
List of Tables
Table 1.1 Trend in product variety (no. of models) for some 4
products in the USA
Table 3.1 Advantages and disadvantages of non structured 33
approaches to product configuration
Table 3.2 Advantages and disadvantages of specialized forms 36
in product configuration
Table 3.3 Double entry table for checking the compatibility 40
of the choices made by the customer
Table 3.4 Multiple entry table 42
Table 3.5 Advantages and disadvantages of tables and diagrams 43
for product configuration
Table 3.6 Advantages and disadvantages of special purpose 46
configuration software
Table 5:1 Representation of the offer in terms of attributes or 69
in terms of alternatives and cognitive complexity
Table 6.1 Analysis of errors in a bill of materials for TEFC 97
electric motors
Table 9.1 Basic functions of modern configurators 143
Table 9.2 Special functions 145
Table 9.3 Configurator technology 148
Table 9.4 Modelling approaches 151
Table 9.5 Interaction with the user 157
xiv
List of Cases
2.1 An example of a configurable product: a moto variator 24
2.2 An example of a configurable product: a shirt 26
3.1 Configuration of an electric transformer using loose sheets 33
3.2 Configuring a traditional suit using pre printed forms 37
3.3 Configuring a microcomputer: the digital case 45
4.1 Configuration with weak automation for the textile 58
industry
4.2 Configuration with strong automation of voltage 59
transformers
4.3 Configuration with strong automation for numerical 61
control milling tools
4.4 Configuration with total automation for hydro massage 62
bathtubs
4.5 Product selector for low voltage electrical fittings 64
4.6 Meta configurator of prefabricated bridges 65
5.1 Selection of a sofa by alternatives or by attributes: 69
an experiment
5.2 An example of different product descriptions: the case of 72
computers
5.3 Limiting the options available in the commercial 76
configuration of a gas regulator
5.4 Communicating the value of the product options: 78
the case of Dell Computers
5.5 Interactive learning of the interdependencies between 83
different characteristics of a truck
6.1 Add delete approach for the configuration of industrial 91
vehicles variants
6.2 Modular bills for microwave oven: an example 92
6.3 Add delete approach for the configuration of electric 96
motors
6.4 Generic bills of materials for a normalized mould base 102
6.5 Silentwhistle technical model 105
7.1 Determining the cost of a configurable product: 118
the case of office chairs
7.2 Generation of graphic outputs as a result of configuration: 122
the case of a furniture factory
XV
xvi List of Cases
8.1 Linking configurator and MPCS in the ERP: an example 129
12.1 The lack of system documentation: the case of a wood 200
working machinery producer
12.2 Configurable and special products: the case of electric 201
motors
12.3 Buyer supplier coordination and configuration system: 203
the case of dashboards for industrial trucks
|
| adam_txt |
Contents
List of Figures x
List of Tables xiv
List of Cases xv
Preface xvii
Reader's Guide xix
Part I: Product Configuration
1 Product Configuration: a New Approach to More 3
Efficient Product Customization
1.1 The trend towards product proliferation 3
1.2 Search for an 'efficient' variety 7
1.3 Variety or customization? 9
1.4 Towards efficient customization: product
configuration 12
2 Configuration Process and Configurable Products 16
2.1 Product configuration process 16
2.2 Configuration process sub tasks 21
2.3 'Configurable product' characteristics 23
2.4 Degrees of configuration 29
3 Traditional Approaches to Configuration 32
3.1 Non structured approaches 32
3.2 Structured approaches to collecting specifications 35
3.3 Structured approaches to collecting and checking
specifications 38
3.4 Dynamic approaches to product configuration 44
3.5 Beyond traditional approaches 47
Part II: Product Configuration Systems
4 Configuration Systems Architecture 51
4.1 Product configurators architecture 51
4.2 From configurator to configuration system 55
4.3 Moderately automated configuration systems 57
4.4 Highly automated configuration systems 59
vii
viii Contents
4.5 Totally automated configuration systems 61
4.6 How to determine the optimal degree of automation 63
4.7 Configurators, selectors and meta configurators 63
5 Commercial Product Modelling 67
5.1 Cognitive complexity and configurable products 67
5.2 Describing the product 71
5.3 Limiting options 74
5.4 Communicating value 77
5.5 Structuring the process of interaction with the customer 79
5.6 Interaction and learning 82
5.7 Putting everything together 84
6 Technical Product Modelling 86
6.1 Technical description of configurable products 86
6.2 Add delete bill of materials 90
6.3 Modular bills 92
6.4 Common practice 94
6.5 Technical model and generic bills of material 96
6.6 Unification of product views in the technical model 103
6.7 Criteria for defining the technical model 105
6.8 Links with sales dialogue 108
7 Other Product Models 111
7.1 Codes 111
7.2 Model used to determine cost 116
7.3 Models used for determining product price 119
7.4 Geometric and graphic models 121
7.5 Other models 124
Part HI: Selection and Implementation of a
Configurator
8 Configurators and Management Information 127
Systems
8.1 Configuration system and Manufacturing Planning and 127
Control System
8.2 Configuration systems and Product Data Management 131
systems
8.3 Configuration systems and Customer Relationship
Management 134
Contents ix
9 Selecting a Product Configurator 141
9.1 The configurator: defining expected benefits and 141
requirements
9.2 Basic functions 143
9.3 Special functions 145
9.4 Configurator technology 148
9.5 Modelling approaches 150
9.6 Interaction with the user 156
10 Implementing a Configuration System 160
10.1 A reference process 160
10.2 Preliminary analysis: do we really need it? 162
10.3 Macro analysis: to what extent do we need it? 164
10.4 Micro analysis: evaluating implementation 167
alternatives and costs
10.5 System design and implementation planning 171
10.6 System implementation and launching 174
10.7 The elements of success 176
10.8 Project'killers' 178
Part IV: Operational and Organizational Implications
of a Configuration System
11 A Comprehensive View: the Sideco Case Study 183
11.1 Product and company context 183
11.2 The original configuration process 186
11.3 The solution: a software to support product 188
configuration
11.4 Product modelling 188
11.5 The new configuration process 189
11.6 A special case? 192
12 Configurational Approach: Aligning Product,
Processes and Organization Systems
12.1 Overcoming the'delay syndrome'and sluggish red tape 194
12.2 Changes in roles and responsibilities 197
12.3 A new knowledge management process 198
12.4 Different order acquisition and fulfilment processes 200
12.5 Inter company coordination 202
12.6 Configurational approach 204
Bibliography 207
Index 215
List of Figures
Figure 1.1 Increase in product variety, reported by American 4
enterprises management
Figure 1.2 Different paths towards overcoming trade off 9
between operational performance and product
variety
Figure 1.3 Generic sequence of operational activities for a 10
manufacturing company
Figure 1.4 Scope of product configuration 10
Figure 1.5 Scope of product configuration 13
Figure 2.1 From customer needs to a commercial description 18
of the product
Figure 2.2 From commercial description to product 20
documentation
Figure 2.3 Schematic representation of a generic product 21
configuration
Figure 2.4 Functions of moto variator components and 24
accessories
Figure 2.5 Architecture based on the combination of different 25
components
Figure 2.6 Interdependence of technical characteristics 26
of a shirt
Figure 2.7 Example of technical parameters for a 27
'made to measure' shirt
Figure 2.8 Product space and commercial configuration 29
Figure 2.9 Degrees of product configuration 30
Figure 3.1 Specifications that can be customized in a voltage 34
transformer
Figure 3.2 Non structured information of a transformer 35
specifications and sales conditions
Figure 3.3 Form for the customization of a suit 38
Figure 3.4 Double entry table for finding product families 39
(gas pressure regulators)
Figure 3.5 Double entry diagram for a volumetric pump 41
Figure 3.6 Pure customization due to lack of support for 44
the technical configuration process
Figure 3.7 DEC configuration system 46
x
List of Figures xi
Figure 4.1 Logical architecture of a product configurator 54
Figure 4.2 Logical architecture of a product configuration 56
system
Figure 4.3 Configuration system with weak automation 57
Figure 4.4 Highly automated configuration system 59
(fully automated commercial configuration)
Figure 4.5 Highly automated configuration system 60
(fully automated technical configuration)
Figure 4.6 Totally automated configuration system 62
Figure 4.7 Factors that influence the degree of optimal 63
automation in a configuration system
Figure 4.8 Product selector for low voltage electrical fittings 64
Figure 4.9 Meta configurator of bridges 65
Figure 4.10 Application field of selectors, configurators and 66
meta configurators in relation to the customization
strategy of the company
Figure 5.1 Product descriptions with different degrees of 71
abstraction
Figure 5.2 Commercial description of a PC with a high 72
level of abstraction
Figure 5.3 Commercial description of a product with a low 73
level of abstraction
Figure 5.4 Simplification of the commercial model by limiting 75
the options
Figure 5.5 Fundamental activities to communicate the value 78
of the variety offered by the company
Figure 5.6 Communication of functions related to three hard 79
drive variants
Figure 5.7 Structure of the sales dialogue 81
Figure 5.8 Attributes for the configuration of a truck 83
Figure 5.9 Interdependence between parameters 84
Figure 5.10 Modifications of some components due to 84
the specification 'maximum comfort level'
Figure 5.11 Integrated scheme for a conceptual design of the 85
commercial model
Figure 6.1 Information needed to describe each product variant 87
Figure 6.2 Different views of product structure 88
Figure 6.3 Alternative approaches to handling product 89
documentation
Figure 6.4 Add delete approach used to describe product 90
variants
xii List of Figures
Figure 6.5 Bills of four microwave oven variants 92
(only level 0 and 1)
Figure 6.6 Modular bills for a microwave oven 93
Figure 6.7 Effects of interdependent options on modular bills 93
Figure 6.8 Elaboration of a bill of materials after contract with 95
the customer
Figure 6.9 Generic bill of materials 99
Figure 6.10 Presence of types of components at levels lower 101
than the first one
Figure 6.11 Dynamic generation of new real elements in a bill 102
of materials
Figure 6.12 Schematic technical model for normalized 103
mould bases
Figure 6.13 Types of information present in the generic bill 104
Figure 6.14 Proposal of generic bill of materials for Silentwhistle 105
Figure 6.15 Example of a description of technical information 106
focused on physical subsets
Figure 6.16 Example of a description of technical information 107
focused on performances
Figure 6.17 Sales dialogue technical model graphic 109
representation
Figure 7.1 Polycode 112
Figure 7.2 Hierarchical code 113
Figure 7.3 Logical structure for code generation 115
Figure 7.4 Generation of the polycode in the product code 115
Figure 7.5 Product cost obtained by'summing up'the cost 117
included in the bill of materials
Figure 7.6 Cost of a cycle element: dynamic estimation 118
Figure 7.7 Costs included in a real bill of materials 119
Figure 7.8 Price definition by means of answers gathered 120
in the sales dialogue
Figure 7.9 Generation of graphic representations 121
Figure 7.10 Geometric model of a configurable table 123
Figure 7.11 Prototype of configurator for A340 cabins 123
Figure 7.12 Antenna pattern configurator 124
Figure 8.1 Configurator and Manufacturing Planning and 128
Control System
Figure 8.2 Configurator and PDM 131
Figure 8.3 Configurator and CRM 135
Figure 10.1 Different steps in the implementation process of a 160
configurator
List of Figures xiii
Figure 10.2 Preliminary analysis: aims, activities and 163
deliverables
Figure 10.3 Macro analysis: aims, activities and deliverables 165
Figure 10.4 Micro analysis: aims, activities and deliverables 168
Figure 10.5 System design and implementation planning: aims, 172
activities and deliverables
Figure 10.6 System implementation and launch: aims, activities 175
and deliverables
Figure 11.1 An example of mould block 184
Figure 11.2 Examples of different mould block configurations 185
Figure 11.3 The configuration process before the introduction 186
of a product configurator
Figure 11.4 Graphic output of the configuration system 190
Figure 11.5 The configuration process after introducing the 192
product configurator
Figure 12.1 Delay syndrome dynamics 195
Figure 12.2 Cycle time expansion while checking the order 196
Figure 12.3 Changes in roles and responsibilities 197
Figure 12.4 Modelling process 199
Figure 12.5 Different processes for configurable and special 202
motors
Figure 12.6 Enterprise supplier coordination through 203
technical model
Figure 12.7 An integrative model of the technical and 205
organizational actions needed to efficiently offer
customization through product configuration
List of Tables
Table 1.1 Trend in product variety (no. of models) for some 4
products in the USA
Table 3.1 Advantages and disadvantages of non structured 33
approaches to product configuration
Table 3.2 Advantages and disadvantages of specialized forms 36
in product configuration
Table 3.3 Double entry table for checking the compatibility 40
of the choices made by the customer
Table 3.4 Multiple entry table 42
Table 3.5 Advantages and disadvantages of tables and diagrams 43
for product configuration
Table 3.6 Advantages and disadvantages of special purpose 46
configuration software
Table 5:1 Representation of the offer in terms of attributes or 69
in terms of alternatives and cognitive complexity
Table 6.1 Analysis of errors in a bill of materials for TEFC 97
electric motors
Table 9.1 Basic functions of modern configurators 143
Table 9.2 Special functions 145
Table 9.3 Configurator technology 148
Table 9.4 Modelling approaches 151
Table 9.5 Interaction with the user 157
xiv
List of Cases
2.1 An example of a configurable product: a moto variator 24
2.2 An example of a configurable product: a shirt 26
3.1 Configuration of an electric transformer using loose sheets 33
3.2 Configuring a traditional suit using pre printed forms 37
3.3 Configuring a microcomputer: the digital case 45
4.1 Configuration with weak automation for the textile 58
industry
4.2 Configuration with strong automation of voltage 59
transformers
4.3 Configuration with strong automation for numerical 61
control milling tools
4.4 Configuration with total automation for hydro massage 62
bathtubs
4.5 Product selector for low voltage electrical fittings 64
4.6 Meta configurator of prefabricated bridges 65
5.1 Selection of a sofa by alternatives or by attributes: 69
an experiment
5.2 An example of different product descriptions: the case of 72
computers
5.3 Limiting the options available in the commercial 76
configuration of a gas regulator
5.4 Communicating the value of the product options: 78
the case of Dell Computers
5.5 Interactive learning of the interdependencies between 83
different characteristics of a truck
6.1 Add delete approach for the configuration of industrial 91
vehicles variants
6.2 Modular bills for microwave oven: an example 92
6.3 Add delete approach for the configuration of electric 96
motors
6.4 Generic bills of materials for a normalized mould base 102
6.5 Silentwhistle technical model 105
7.1 Determining the cost of a configurable product: 118
the case of office chairs
7.2 Generation of graphic outputs as a result of configuration: 122
the case of a furniture factory
XV
xvi List of Cases
8.1 Linking configurator and MPCS in the ERP: an example 129
12.1 The lack of system documentation: the case of a wood 200
working machinery producer
12.2 Configurable and special products: the case of electric 201
motors
12.3 Buyer supplier coordination and configuration system: 203
the case of dashboards for industrial trucks |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Forza, Cipriano |
| author_facet | Forza, Cipriano |
| author_role | aut |
| author_sort | Forza, Cipriano |
| author_variant | c f cf |
| building | Verbundindex |
| bvnumber | BV021811741 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.15 |
| callnumber-search | HF5415.15 |
| callnumber-sort | HF 45415.15 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 543 QP 624 |
| classification_tum | WIR 837f |
| ctrlnum | (OCoLC)64592230 (DE-599)BVBBV021811741 |
| dewey-full | 658.5/1 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5/1 |
| dewey-search | 658.5/1 |
| dewey-sort | 3658.5 11 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02152nam a2200505zc 4500</leader><controlfield tag="001">BV021811741</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20160126 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">061115s2007 xxkd||| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2006043218</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780230006829</subfield><subfield code="9">978-0-230-00682-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0230006825</subfield><subfield code="c">alk. paper</subfield><subfield code="9">0-230-00682-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)64592230</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV021811741</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxk</subfield><subfield code="c">GB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91G</subfield><subfield code="a">DE-92</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.15</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.5/1</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 543</subfield><subfield code="0">(DE-625)141901:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 624</subfield><subfield code="0">(DE-625)141914:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 837f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Forza, Cipriano</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Product information management for mass customization</subfield><subfield code="b">connecting customer, front-office, and back-office for fast and efficient customization</subfield><subfield code="c">Cipriano Forza and Fabrizio Salvador</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. publ.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Basingstoke [u.a.]</subfield><subfield code="b">Palgrave Macmillan</subfield><subfield code="c">2007</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XX, 221 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Product management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Produktmanagement</subfield><subfield code="0">(DE-588)4125960-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Mass Customization</subfield><subfield code="0">(DE-588)4460479-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Mass Customization</subfield><subfield code="0">(DE-588)4460479-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Produktmanagement</subfield><subfield code="0">(DE-588)4125960-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Salvador, Fabrizio</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0643/2006043218-b.html</subfield><subfield code="3">Contributor biographical information</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0643/2006043218-d.html</subfield><subfield code="3">Publisher description</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0643/2006043218-t.html</subfield><subfield code="3">Table of contents only</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015024028&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-015024028</subfield></datafield></record></collection> |
| id | DE-604.BV021811741 |
| illustrated | Illustrated |
| index_date | 2024-07-02T15:51:13Z |
| indexdate | 2024-07-09T20:45:11Z |
| institution | BVB |
| isbn | 9780230006829 0230006825 |
| language | English |
| lccn | 2006043218 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015024028 |
| oclc_num | 64592230 |
| open_access_boolean | |
| owner | DE-91G DE-BY-TUM DE-92 |
| owner_facet | DE-91G DE-BY-TUM DE-92 |
| physical | XX, 221 S. graph. Darst. |
| publishDate | 2007 |
| publishDateSearch | 2007 |
| publishDateSort | 2007 |
| publisher | Palgrave Macmillan |
| record_format | marc |
| spelling | Forza, Cipriano Verfasser aut Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization Cipriano Forza and Fabrizio Salvador 1. publ. Basingstoke [u.a.] Palgrave Macmillan 2007 XX, 221 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Product management Produktmanagement (DE-588)4125960-9 gnd rswk-swf Mass Customization (DE-588)4460479-8 gnd rswk-swf Mass Customization (DE-588)4460479-8 s Produktmanagement (DE-588)4125960-9 s DE-604 Salvador, Fabrizio Sonstige oth http://www.loc.gov/catdir/enhancements/fy0643/2006043218-b.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0643/2006043218-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0643/2006043218-t.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015024028&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Forza, Cipriano Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization Product management Produktmanagement (DE-588)4125960-9 gnd Mass Customization (DE-588)4460479-8 gnd |
| subject_GND | (DE-588)4125960-9 (DE-588)4460479-8 |
| title | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization |
| title_auth | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization |
| title_exact_search | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization |
| title_exact_search_txtP | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization |
| title_full | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization Cipriano Forza and Fabrizio Salvador |
| title_fullStr | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization Cipriano Forza and Fabrizio Salvador |
| title_full_unstemmed | Product information management for mass customization connecting customer, front-office, and back-office for fast and efficient customization Cipriano Forza and Fabrizio Salvador |
| title_short | Product information management for mass customization |
| title_sort | product information management for mass customization connecting customer front office and back office for fast and efficient customization |
| title_sub | connecting customer, front-office, and back-office for fast and efficient customization |
| topic | Product management Produktmanagement (DE-588)4125960-9 gnd Mass Customization (DE-588)4460479-8 gnd |
| topic_facet | Product management Produktmanagement Mass Customization |
| url | http://www.loc.gov/catdir/enhancements/fy0643/2006043218-b.html http://www.loc.gov/catdir/enhancements/fy0643/2006043218-d.html http://www.loc.gov/catdir/enhancements/fy0643/2006043218-t.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015024028&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT forzacipriano productinformationmanagementformasscustomizationconnectingcustomerfrontofficeandbackofficeforfastandefficientcustomization AT salvadorfabrizio productinformationmanagementformasscustomizationconnectingcustomerfrontofficeandbackofficeforfastandefficientcustomization |