The performance prism: the scorecard for measuring and managing business success
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Prentice Hall
2002
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | xv, 393 Seiten Diagramme 1 CD-ROM |
| ISBN: | 0273653342 |
Staff View
MARC
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| 650 | 7 | |a Évaluation du personnel |2 rasuqam | |
| 650 | 4 | |a Organizational effectiveness | |
| 650 | 4 | |a Performance standards | |
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Record in the Search Index
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| adam_text | Contents
About the Authors vii
Acknowledgments ix
Introduction xi
1 Measuring and Managing Performance
in the 21st century 1
2 The Measurement Mantra 15
3 Managing with Measures 32
4 Managing Stakeholder Relationships
the Business Issues 82
5 The Performance Prism Framework 158
6 Managing Investor Relationships
with Measures 182
7 Managing Customer Relationships
with Measures 213
8 Managing Employee Relationships
with Measures 253
9 Managing Supplier and Alliance
Relationships with Measures 291
10 Managing Regulator and Community
Relationships with Measures 320
11 The Performance Prism in Practice 344
12 Getting Started on the Journey 365
Appendix: Performance Measurement and
Management Self Assessment Checklist 368
Notes 374
Index 379
Measures Catalogue CD ROM
|
| adam_txt |
Contents
About the Authors vii
Acknowledgments ix
Introduction xi
1 Measuring and Managing Performance
in the 21st century 1
2 The Measurement Mantra 15
3 Managing with Measures 32
4 Managing Stakeholder Relationships
the Business Issues 82
5 The Performance Prism Framework 158
6 Managing Investor Relationships
with Measures 182
7 Managing Customer Relationships
with Measures 213
8 Managing Employee Relationships
with Measures 253
9 Managing Supplier and Alliance
Relationships with Measures 291
10 Managing Regulator and Community
Relationships with Measures 320
11 The Performance Prism in Practice 344
12 Getting Started on the Journey 365
Appendix: Performance Measurement and
Management Self Assessment Checklist 368
Notes 374
Index 379
Measures Catalogue CD ROM |
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| index_date | 2024-07-02T14:47:25Z |
| indexdate | 2024-07-09T20:39:37Z |
| institution | BVB |
| isbn | 0273653342 |
| language | English |
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| spelling | Neely, Andy D. 1967- Verfasser (DE-588)1053151543 aut The performance prism the scorecard for measuring and managing business success Andy Neely, Chris Adams and Mike Kennerley London Prentice Hall 2002 xv, 393 Seiten Diagramme 1 CD-ROM txt rdacontent n rdamedia nc rdacarrier Efficacité organisationnelle Efficacité organisationnelle rasuqam Norme de rendement rasuqam Personnel - Évaluation Rendement au travail - Normes Rendement au travail rasuqam Réussite dans les affaires rasuqam Succès dans les affaires Évaluation de la performance rasuqam Évaluation du personnel rasuqam Organizational effectiveness Performance standards Success in business Betriebliche Kennzahl (DE-588)4069378-8 gnd rswk-swf Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Kennzahlensystem (DE-588)4199312-3 gnd rswk-swf Betriebliche Kennzahl (DE-588)4069378-8 s Kennzahlensystem (DE-588)4199312-3 s Leistungsmessung (DE-588)4167290-2 s DE-604 Adams, Chris Verfasser aut Kennerley, Mike ca. 20./21. Jh. Verfasser (DE-588)1175407232 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014815594&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Neely, Andy D. 1967- Adams, Chris Kennerley, Mike ca. 20./21. Jh The performance prism the scorecard for measuring and managing business success Efficacité organisationnelle Efficacité organisationnelle rasuqam Norme de rendement rasuqam Personnel - Évaluation Rendement au travail - Normes Rendement au travail rasuqam Réussite dans les affaires rasuqam Succès dans les affaires Évaluation de la performance rasuqam Évaluation du personnel rasuqam Organizational effectiveness Performance standards Success in business Betriebliche Kennzahl (DE-588)4069378-8 gnd Leistungsmessung (DE-588)4167290-2 gnd Kennzahlensystem (DE-588)4199312-3 gnd |
| subject_GND | (DE-588)4069378-8 (DE-588)4167290-2 (DE-588)4199312-3 |
| title | The performance prism the scorecard for measuring and managing business success |
| title_auth | The performance prism the scorecard for measuring and managing business success |
| title_exact_search | The performance prism the scorecard for measuring and managing business success |
| title_exact_search_txtP | The performance prism the scorecard for measuring and managing business success |
| title_full | The performance prism the scorecard for measuring and managing business success Andy Neely, Chris Adams and Mike Kennerley |
| title_fullStr | The performance prism the scorecard for measuring and managing business success Andy Neely, Chris Adams and Mike Kennerley |
| title_full_unstemmed | The performance prism the scorecard for measuring and managing business success Andy Neely, Chris Adams and Mike Kennerley |
| title_short | The performance prism |
| title_sort | the performance prism the scorecard for measuring and managing business success |
| title_sub | the scorecard for measuring and managing business success |
| topic | Efficacité organisationnelle Efficacité organisationnelle rasuqam Norme de rendement rasuqam Personnel - Évaluation Rendement au travail - Normes Rendement au travail rasuqam Réussite dans les affaires rasuqam Succès dans les affaires Évaluation de la performance rasuqam Évaluation du personnel rasuqam Organizational effectiveness Performance standards Success in business Betriebliche Kennzahl (DE-588)4069378-8 gnd Leistungsmessung (DE-588)4167290-2 gnd Kennzahlensystem (DE-588)4199312-3 gnd |
| topic_facet | Efficacité organisationnelle Norme de rendement Personnel - Évaluation Rendement au travail - Normes Rendement au travail Réussite dans les affaires Succès dans les affaires Évaluation de la performance Évaluation du personnel Organizational effectiveness Performance standards Success in business Betriebliche Kennzahl Leistungsmessung Kennzahlensystem |
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