Customer relationship management & customer service:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Lansdowne
Juta Academic
2004
|
| Edition: | 1. publ. |
| Subjects: | |
| Physical Description: | 204 S. graph. Darst. |
| ISBN: | 0702161241 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV021539245 | ||
| 003 | DE-604 | ||
| 005 | 20070502 | ||
| 007 | t | ||
| 008 | 060404s2004 d||| |||| 00||| eng d | ||
| 020 | |a 0702161241 |9 0-7021-6124-1 | ||
| 035 | |a (OCoLC)54676932 | ||
| 035 | |a (DE-599)BVBBV021539245 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-703 | ||
| 082 | 0 | |a 658.812 |2 22 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 245 | 1 | 0 | |a Customer relationship management & customer service |c ed.: Annekie Brink ... |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Lansdowne |b Juta Academic |c 2004 | |
| 300 | |a 204 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Customer relations |x Management | |
| 650 | 4 | |a Customer services |x Management | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
| 651 | 7 | |a Südafrika |0 (DE-588)4078012-0 |2 gnd |9 rswk-swf | |
| 689 | 0 | 0 | |a Südafrika |0 (DE-588)4078012-0 |D g |
| 689 | 0 | 1 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 2 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Südafrika |0 (DE-588)4078012-0 |D g |
| 689 | 1 | 1 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
| 689 | 1 | |5 DE-604 | |
| 700 | 1 | |a Brink, Annekie |e Sonstige |4 oth | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-014755471 | ||
Record in the Search Index
| _version_ | 1804135289665355776 |
|---|---|
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| building | Verbundindex |
| bvnumber | BV021539245 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)54676932 (DE-599)BVBBV021539245 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01485nam a2200445 c 4500</leader><controlfield tag="001">BV021539245</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20070502 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">060404s2004 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0702161241</subfield><subfield code="9">0-7021-6124-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)54676932</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV021539245</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-703</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield><subfield code="2">22</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Customer relationship management & customer service</subfield><subfield code="c">ed.: Annekie Brink ...</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. publ.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Lansdowne</subfield><subfield code="b">Juta Academic</subfield><subfield code="c">2004</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">204 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">Südafrika</subfield><subfield code="0">(DE-588)4078012-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Südafrika</subfield><subfield code="0">(DE-588)4078012-0</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Südafrika</subfield><subfield code="0">(DE-588)4078012-0</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Brink, Annekie</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-014755471</subfield></datafield></record></collection> |
| geographic | Südafrika (DE-588)4078012-0 gnd |
| geographic_facet | Südafrika |
| id | DE-604.BV021539245 |
| illustrated | Illustrated |
| index_date | 2024-07-02T14:27:48Z |
| indexdate | 2024-07-09T20:38:09Z |
| institution | BVB |
| isbn | 0702161241 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014755471 |
| oclc_num | 54676932 |
| open_access_boolean | |
| owner | DE-703 |
| owner_facet | DE-703 |
| physical | 204 S. graph. Darst. |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Juta Academic |
| record_format | marc |
| spelling | Customer relationship management & customer service ed.: Annekie Brink ... 1. publ. Lansdowne Juta Academic 2004 204 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Customer relations Management Customer services Management Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Südafrika (DE-588)4078012-0 gnd rswk-swf Südafrika (DE-588)4078012-0 g Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s DE-604 Kundendienst (DE-588)4135134-4 s Brink, Annekie Sonstige oth |
| spellingShingle | Customer relationship management & customer service Customer relations Management Customer services Management Kundenmanagement (DE-588)4236865-0 gnd Kundendienst (DE-588)4135134-4 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4135134-4 (DE-588)4326109-7 (DE-588)4078012-0 |
| title | Customer relationship management & customer service |
| title_auth | Customer relationship management & customer service |
| title_exact_search | Customer relationship management & customer service |
| title_exact_search_txtP | Customer relationship management & customer service |
| title_full | Customer relationship management & customer service ed.: Annekie Brink ... |
| title_fullStr | Customer relationship management & customer service ed.: Annekie Brink ... |
| title_full_unstemmed | Customer relationship management & customer service ed.: Annekie Brink ... |
| title_short | Customer relationship management & customer service |
| title_sort | customer relationship management customer service |
| topic | Customer relations Management Customer services Management Kundenmanagement (DE-588)4236865-0 gnd Kundendienst (DE-588)4135134-4 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
| topic_facet | Customer relations Management Customer services Management Kundenmanagement Kundendienst Beziehungsmanagement Südafrika |
| work_keys_str_mv | AT brinkannekie customerrelationshipmanagementcustomerservice |