Detz, J. (2000). It's not what you say, it's how you say it (1. ed.). St. Martin's Griffen.
Chicago Style (17th ed.) CitationDetz, Joan. It's Not What You Say, It's How You Say It. 1. ed. New York: St. Martin's Griffen, 2000.
MLA (9th ed.) CitationDetz, Joan. It's Not What You Say, It's How You Say It. 1. ed. St. Martin's Griffen, 2000.
Warning: These citations may not always be 100% accurate.