APA (7th ed.) Citation

Detz, J. (2000). It's not what you say, it's how you say it (1. ed.). St. Martin's Griffen.

Chicago Style (17th ed.) Citation

Detz, Joan. It's Not What You Say, It's How You Say It. 1. ed. New York: St. Martin's Griffen, 2000.

MLA (9th ed.) Citation

Detz, Joan. It's Not What You Say, It's How You Say It. 1. ed. St. Martin's Griffen, 2000.