APA (7th ed.) Citation

McConnell, B., & Huba, J. (2003). Creating customer evangelists: How loyal customers become a volunteer sales force. Dearborn Trade Publ.

Chicago Style (17th ed.) Citation

McConnell, Ben, and Jackie Huba. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. Chicago, Ill: Dearborn Trade Publ, 2003.

MLA (9th ed.) Citation

McConnell, Ben, and Jackie Huba. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. Dearborn Trade Publ, 2003.