Smith, H., & Fingar, P. (2003). IT doesn't matter - business processes do: A critical analysis of Nicholas Carr's I.T. article in the Harvard business review. Meghan-Kiffer Press.
Chicago Style (17th ed.) CitationSmith, Howard, and Peter Fingar. IT Doesn't Matter - Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review. Tampa, Fla: Meghan-Kiffer Press, 2003.
MLA (9th ed.) CitationSmith, Howard, and Peter Fingar. IT Doesn't Matter - Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review. Meghan-Kiffer Press, 2003.
Warning: These citations may not always be 100% accurate.