APA (7th ed.) Citation

Payne, A. (2006). Handbook of CRM: Achieving excellence in customer management (1. publ.). Elsevier.

Chicago Style (17th ed.) Citation

Payne, Adrian. Handbook of CRM: Achieving Excellence in Customer Management. 1. publ. Amsterdam u.a: Elsevier, 2006.

MLA (9th ed.) Citation

Payne, Adrian. Handbook of CRM: Achieving Excellence in Customer Management. 1. publ. Elsevier, 2006.

Warning: These citations may not always be 100% accurate.