The airline business:
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| Previous Title: | Doganis, Rigas The airline business in the twenty-first century |
|---|---|
| Main Author: | |
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Routledge
2006
|
| Edition: | 2. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Rev. ed. of: The airline business in the twenty-first century. 2001. Includes bibliographical references and index |
| Physical Description: | XII, 307 S. graph. Darst. |
| ISBN: | 0415346142 0415346150 |
Staff View
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| 100 | 1 | |a Doganis, Rigas |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a The airline business |c Rigas Doganis |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a London [u.a.] |b Routledge |c 2006 | |
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| 500 | |a Rev. ed. of: The airline business in the twenty-first century. 2001. | ||
| 500 | |a Includes bibliographical references and index | ||
| 505 | 8 | |a Beyond the crisis: trends and challenges -- Towards "open skies" -- Beyond "open skies" -- Alliances : a response to uncertainty or an economic necessity? -- Labour is the key -- The "low-cost" revolution -- E-commerce@airlines.co -- State-owned airlines : a dying breed or a suitable case for treatment? -- Strategies for survival in the 21st century. | |
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| adam_text | List ofillustrations ix
Acknowledgements xi
Introduction 1
1 Beyond the crisis: trends and challenges 4
1.1 A cyclicalandmarginalindustiy 4
1.2 Crisis tums to disaster 8
1.3 Post trends 12
1.4 Airline challenges in the twenty first Century 17
2 Towards open skies 27
2.1 The three pillars ojeconomic regulation 27
2.2 Bilateralism underpressure 31
2.3 Liberalisation and open markets 1978 91 32
2.4 Towards open skies fiom 1992 onwards 38
2.5 The single European market 45
3 Beyond open skies •*!
3.1 Clouds in the open skies 51
3.2 The nationality rules: an anomaly in the global economy 54
3.3 Towards clear skies 59
3.4 The European Court changes the rules 63
3.5 A Trans Atlantic Common Aviation Area? 66
vi Contents
4 Alliances: a response to uncertainty or an
economic necessity? 73
4.1 Alliancefienzy 73
4.2 Diversity ofairline alliances 78
4.3 The marketing benefits oflarge scale and scope 86
4.4 Cost synergies and reductions 91
4.5 Reducing competition 95
4.6 Bypassing reguhtory barriers 99
4.7 Cemmting alliances 100
4.8 Are alliances anti competitive? 105
4.9 Controlling alliances 110
4.10 A response to economic Jones or to uncertainty? 116
5 Labour is the key 118
5.1 The importance qf labour costs 118
5.2 The unit cost qf labour 120
5.3 Productivity qf labour 124
5.4 Growing pressures to reduce the cost qf labour 128
5.5 Labour as a cost differentiator 132
5.6 Strategiesfor reducing labour costs 136
5.7 Sharing the spoils: emplqyees as shareholders 141
5.8 The labour challenge 144
6 The Iow cost revolution 147
6.1 A new phenomenon sweeps the World 147
6.2 The Southwest model 150
6.3 The Iow cost model catches on in the USA 156
6.4 The impact qf Iow cost airlines in Europe 159
6.5 The Europeans follow the Southwest model 164
6.6 How great is the cost differential? 170
6.7 A sustainabk cost advantage 178
6.8 Revenue advantages 181
6.9 Charters the other Iow cost model 184
6.10 A passing phase or a model for the Juture? 188
7 e commerce(a airlines.co 196
7.1 Increasingfocus on the customer 196
7.2 ITdriving the airline business model 197
7.3 The impact qf e commerce on marketing and distribution 201
7.4 Driversfor change 203
Contents vii
7.5 Risks and Problems qf e commerce 210
7.6 The nie qf global distribution Systems 214
7.7 Future developments and strategies 217
7.8 Playing by the new rules customer relations management 220
8 State owned airlines: a dying species or a suitable
case for treatment? 223
8.1 Changing attitudes 223
8.2 Distressed State airline syndrome 227
8.3 Preparingfor privatisation 234
8.4 Resolvingprivatisation issues 240
8.5 State aid and the single European market 245
8.6 The Olympic Airways case 252
8.7 Saving the species! 255
9 Strategies for survival in the twenty first Century 258
9.1 A period ofuncertainty 258
9.2 Clarißing the corporate mission 260
9.3 Repairing the network model 263
9.4 Strategies for the low cost sector 269
9.5 Cost reduction as a long term necessity 272
9.6 Marketingfocused onyield improvement 274
9.7 Developing an alliance strategy 278
9.8 An improved corporate culture 281
9.9 Towards the Virtual airline? 282
9.10 Theßiture shape qfthe airline industry 287
Appendices
A Freedoms ofthe air 292
B Glossaty ofcommon air transport terms 294
Bibliography 297
Index 302
Illustrations
Figures
1.1 Profit or loss of the world s airlines, 1988 to 2003 (in US $) 5
1.2 Profit or loss as percentage of revenues world airlines, 1988
to 2003 7
1.3 Oil prices, 1970 to 2004, in current prices and at constant 2004
dollar values 14
1.4 Average yield per passenger km of ICAO member airlines, 1989 2003 16
4.1 Alliance categories 81
4.2 KLM s alliances in January 2000 83
4.3 Phases in cementing an airline alliance 102
5.1 Available tonne kms ( 000) per employee, 2002 125
5.2 Available tonne kms per ,000 labour cost, 2002 129
6.1 Penetration of low cost carriers on intra European and domestic
markets, March 2005 162
6.2 Unit costs and average sector distance on intra European Services:
selected European airlines, 2003 I 77
9.1 Alternative airline business modeis 284 5
Tables
1.1 Rising fuel prices deepen crisis 12
2.1 Key features of traditional air Services agreements 29
2.2 Typical features ofpost 1978 US type open market bilatcrals 34
2.3 Traditional and post 1985 open market European bilaterals 36
2.4 US open market and post 1991 open skies air Services agreements 44
4.1 Profile of the major global alliances at the end of 2004 85
4.2 Marketing benefits of large scope and network spread 87
4.3 Impact of US European alliances on market shares on selected
routes, 1994—8 (% of passengers on direct flights) 90
4.4 Air France KLM merger potential annual synergies
(September 2003) 94
4.5 Impact of the SAS Lufthansa 1995 alliance on major routes,
Germany to Scandinavia 97
x List ofillustrations
4.6 Impact of alliances on SAS s share of scheduled departures from
Copenhagen, March 2004 98
4.7 Comparison of connecting Services to New York via European hubs,
April 2004 108
5.1 Wages and associated costs of labour as a percentage of total
operating cost, 2002 119
5.2 Average annual remuneration for pilots and cabin crew of selected
major airlines in 2002 121
5.3 Impact of cockpit crew on total labour costs, selected European
airlines, 2002 122
5.4 Level and impact of social charges on European airlines labour
costs in 2002 123
5.5 Index of average annual costs per employee, European scheduled
airlines, 2002 134
5.6 Impact ofstaffcuts on employee numbers, 2000 04 138
6.1 Comparison of Boeing 737 300 operating costs, United States
carriers, 2003 154
6.2 The Southwest Airlines low cost, no frills model 157
6.3 Market shares of low cost and network airlines on London Italy,
2003 164
6.4 Impact of low cost carriers on London Toulouse return fares (US %) 166
6.5 Cost advantage of low cost carriers on short haul routes a
cascade study showing cumulative cost advantage 171
6.6 Total operating costs on intra European Services in 2003 177
6.7 Impact of seat factor on unit costs of intra European Services in
2003 178
6.8 easyjet s yield management: London (Luton) Nice route in
January2005 182
6.9 Cost advantages of Charters compared to low cost scheduled carriers 185
7.1 Key issues for airlines in regard to information technology 198
7.2 Impact of online sales and e ticketing in 2004 202
7.3 Breakdown ofairline distribution costs, 1996 204
7.4 Shifting pattern of US airline distribution Channels 206
8.1 Government shareholding in international airlines, July 2004 226
8.2 Symptoms of Distressed State Airline Syndrome 235
8.3 Restructuring a distressed State airline the Olympic Airways
case, 1994 7 237
8.4 State aid and capital injections to airlines of the European Union,
1990 97 246
9.1 British Airways results, financial year 2004/5 264
9.2 Aer Lingus cost reductions, 2001 to 2003 268
9.3 The future shape of the airline industry in each major region or
continent 290
|
| adam_txt |
List ofillustrations ix
Acknowledgements xi
Introduction 1
1 Beyond the crisis: trends and challenges 4
1.1 A cyclicalandmarginalindustiy 4
1.2 Crisis tums to disaster 8
1.3 Post trends 12
1.4 Airline challenges in the twenty first Century 17
2 Towards 'open skies' 27
2.1 The three pillars ojeconomic regulation 27
2.2 Bilateralism underpressure 31
2.3 Liberalisation and 'open markets' 1978 91 32
2.4 Towards 'open skies' fiom 1992 onwards 38
2.5 The single European market 45
3 Beyond 'open skies' •*!
3.1 Clouds in the 'open skies' 51
3.2 The nationality rules: an anomaly in the global economy 54
3.3 Towards clear skies 59
3.4 The European Court changes the rules 63
3.5 A Trans Atlantic Common Aviation Area? 66
vi Contents
4 Alliances: a response to uncertainty or an
economic necessity? 73
4.1 Alliancefienzy 73
4.2 Diversity ofairline alliances 78
4.3 The marketing benefits oflarge scale and scope 86
4.4 Cost synergies and reductions 91
4.5 Reducing competition 95
4.6 Bypassing reguhtory barriers 99
4.7 Cemmting alliances 100
4.8 Are alliances anti competitive? 105
4.9 Controlling alliances 110
4.10 A response to economic Jones or to uncertainty? 116
5 Labour is the key 118
5.1 The importance qf labour costs 118
5.2 The unit cost qf labour 120
5.3 Productivity qf labour 124
5.4 Growing pressures to reduce the cost qf labour 128
5.5 Labour as a cost differentiator 132
5.6 Strategiesfor reducing labour costs 136
5.7 Sharing the spoils: emplqyees as shareholders 141
5.8 The labour challenge 144
6 The Iow cost revolution 147
6.1 A new phenomenon sweeps the World 147
6.2 The Southwest model 150
6.3 The Iow cost model catches on in the USA 156
6.4 The impact qf Iow cost airlines in Europe 159
6.5 The Europeans follow the Southwest model 164
6.6 How great is the cost differential? 170
6.7 A sustainabk cost advantage 178
6.8 Revenue advantages 181
6.9 Charters the other Iow cost model 184
6.10 A passing phase or a model for the Juture? 188
7 e commerce(a airlines.co 196
7.1 Increasingfocus on the customer 196
7.2 ITdriving the airline business model 197
7.3 The impact qf e commerce on marketing and distribution 201
7.4 Driversfor change 203
Contents vii
7.5 Risks and Problems qf e commerce 210
7.6 The nie qf global distribution Systems 214
7.7 Future developments and strategies 217
7.8 Playing by the new rules customer relations management 220
8 State owned airlines: a dying species or a suitable
case for treatment? 223
8.1 Changing attitudes 223
8.2 Distressed State airline syndrome 227
8.3 Preparingfor privatisation 234
8.4 Resolvingprivatisation issues 240
8.5 State aid and the single European market 245
8.6 The Olympic Airways case 252
8.7 Saving the species! 255
9 Strategies for survival in the twenty first Century 258
9.1 A period ofuncertainty 258
9.2 Clarißing the corporate mission 260
9.3 Repairing the network model 263
9.4 Strategies for the low cost sector 269
9.5 Cost reduction as a long term necessity 272
9.6 Marketingfocused onyield improvement 274
9.7 Developing an alliance strategy 278
9.8 An improved corporate culture 281
9.9 Towards the Virtual airline? 282
9.10 Theßiture shape qfthe airline industry 287
Appendices
A Freedoms ofthe air 292
B Glossaty ofcommon air transport terms 294
Bibliography 297
Index ' 302
Illustrations
Figures
1.1 Profit or loss of the world's airlines, 1988 to 2003 (in US \$) 5
1.2 Profit or loss as percentage of revenues world airlines, 1988
to 2003 7
1.3 Oil prices, 1970 to 2004, in current prices and at constant 2004
dollar values 14
1.4 Average yield per passenger km of ICAO member airlines, 1989 2003 16
4.1 Alliance categories 81
4.2 KLM's alliances in January 2000 83
4.3 Phases in cementing an airline alliance 102
5.1 Available tonne kms ('000) per employee, 2002 125
5.2 Available tonne kms per \,000 labour cost, 2002 129
6.1 Penetration of low cost carriers on intra European and domestic
markets, March 2005 162
6.2 Unit costs and average sector distance on intra European Services:
selected European airlines, 2003 I 77
9.1 Alternative airline business modeis 284 5
Tables
1.1 Rising fuel prices deepen crisis 12
2.1 Key features of traditional air Services agreements 29
2.2 Typical features ofpost 1978 US type open market bilatcrals 34
2.3 Traditional and post 1985 open market European bilaterals 36
2.4 US open market and post 1991 open skies air Services agreements 44
4.1 Profile of the major global alliances at the end of 2004 85
4.2 Marketing benefits of large scope and network spread 87
4.3 Impact of US European alliances on market shares on selected
routes, 1994—8 (% of passengers on direct flights) 90
4.4 Air France KLM merger potential annual synergies
(September 2003) 94
4.5 Impact of the SAS Lufthansa 1995 alliance on major routes,
Germany to Scandinavia 97
x List ofillustrations
4.6 Impact of alliances on SAS's share of scheduled departures from
Copenhagen, March 2004 98
4.7 Comparison of connecting Services to New York via European hubs,
April 2004 108
5.1 Wages and associated costs of labour as a percentage of total
operating cost, 2002 119
5.2 Average annual remuneration for pilots and cabin crew of selected
major airlines in 2002 121
5.3 Impact of cockpit crew on total labour costs, selected European
airlines, 2002 122
5.4 Level and impact of social charges on European airlines' labour
costs in 2002 123
5.5 Index of average annual costs per employee, European scheduled
airlines, 2002 134
5.6 Impact ofstaffcuts on employee numbers, 2000 04 138
6.1 Comparison of Boeing 737 300 operating costs, United States
carriers, 2003 154
6.2 The Southwest Airlines low cost, no frills model 157
6.3 Market shares of low cost and network airlines on London Italy,
2003 164
6.4 Impact of low cost carriers on London Toulouse return fares (US %) 166
6.5 Cost advantage of low cost carriers on short haul routes a
cascade study showing cumulative cost advantage 171
6.6 Total operating costs on intra European Services in 2003 177
6.7 Impact of seat factor on unit costs of intra European Services in
2003 178
6.8 easyjet's yield management: London (Luton) Nice route in
January2005 182
6.9 Cost advantages of Charters compared to low cost scheduled carriers 185
7.1 Key issues for airlines in regard to information technology 198
7.2 Impact of online sales and e ticketing in 2004 202
7.3 Breakdown ofairline distribution costs, 1996 204
7.4 Shifting pattern of US airline distribution Channels 206
8.1 Government shareholding in international airlines, July 2004 226
8.2 Symptoms of Distressed State Airline Syndrome 235
8.3 Restructuring a distressed State airline the Olympic Airways
case, 1994 7 237
8.4 State aid and capital injections to airlines of the European Union,
1990 97 246
9.1 British Airways results, financial year 2004/5 264
9.2 Aer Lingus cost reductions, 2001 to 2003 268
9.3 The future shape of the airline industry in each major region or
continent 290 |
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| contents | Beyond the crisis: trends and challenges -- Towards "open skies" -- Beyond "open skies" -- Alliances : a response to uncertainty or an economic necessity? -- Labour is the key -- The "low-cost" revolution -- E-commerce@airlines.co -- State-owned airlines : a dying breed or a suitable case for treatment? -- Strategies for survival in the 21st century. |
| ctrlnum | (OCoLC)254171577 (DE-599)BVBBV020876666 |
| dewey-full | 387.7/09/0511 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 387 - Water, air, space transportation |
| dewey-raw | 387.7/09/0511 |
| dewey-search | 387.7/09/0511 |
| dewey-sort | 3387.7 19 3511 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
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| id | DE-604.BV020876666 |
| illustrated | Illustrated |
| index_date | 2024-07-02T13:27:34Z |
| indexdate | 2024-07-09T20:27:17Z |
| institution | BVB |
| isbn | 0415346142 0415346150 |
| language | English |
| lccn | 2005007844 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014198338 |
| oclc_num | 254171577 |
| open_access_boolean | |
| owner | DE-1050 DE-859 DE-526 DE-83 |
| owner_facet | DE-1050 DE-859 DE-526 DE-83 |
| physical | XII, 307 S. graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Routledge |
| record_format | marc |
| spelling | Doganis, Rigas Verfasser aut The airline business Rigas Doganis 2. ed. London [u.a.] Routledge 2006 XII, 307 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Rev. ed. of: The airline business in the twenty-first century. 2001. Includes bibliographical references and index Beyond the crisis: trends and challenges -- Towards "open skies" -- Beyond "open skies" -- Alliances : a response to uncertainty or an economic necessity? -- Labour is the key -- The "low-cost" revolution -- E-commerce@airlines.co -- State-owned airlines : a dying breed or a suitable case for treatment? -- Strategies for survival in the 21st century. Compagnies de transport aérien Compagnies de transport aérien - Gestion Luchtvaartmaatschappijen gtt Airlines Airlines Management Management (DE-588)4037278-9 gnd rswk-swf Luftverkehrsgesellschaft (DE-588)4036559-1 gnd rswk-swf Luftverkehrsgesellschaft (DE-588)4036559-1 s Management (DE-588)4037278-9 s DE-604 1. Aufl. u.d.T Doganis, Rigas The airline business in the twenty-first century HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014198338&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Doganis, Rigas The airline business Beyond the crisis: trends and challenges -- Towards "open skies" -- Beyond "open skies" -- Alliances : a response to uncertainty or an economic necessity? -- Labour is the key -- The "low-cost" revolution -- E-commerce@airlines.co -- State-owned airlines : a dying breed or a suitable case for treatment? -- Strategies for survival in the 21st century. Compagnies de transport aérien Compagnies de transport aérien - Gestion Luchtvaartmaatschappijen gtt Airlines Airlines Management Management (DE-588)4037278-9 gnd Luftverkehrsgesellschaft (DE-588)4036559-1 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4036559-1 |
| title | The airline business |
| title_auth | The airline business |
| title_exact_search | The airline business |
| title_exact_search_txtP | The airline business |
| title_full | The airline business Rigas Doganis |
| title_fullStr | The airline business Rigas Doganis |
| title_full_unstemmed | The airline business Rigas Doganis |
| title_old | Doganis, Rigas The airline business in the twenty-first century |
| title_short | The airline business |
| title_sort | the airline business |
| topic | Compagnies de transport aérien Compagnies de transport aérien - Gestion Luchtvaartmaatschappijen gtt Airlines Airlines Management Management (DE-588)4037278-9 gnd Luftverkehrsgesellschaft (DE-588)4036559-1 gnd |
| topic_facet | Compagnies de transport aérien Compagnies de transport aérien - Gestion Luchtvaartmaatschappijen Airlines Airlines Management Management Luftverkehrsgesellschaft |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014198338&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT doganisrigas theairlinebusiness |