(2006). Operations and process management: Principles and practice for strategic impact (1. publ.). Prentice Hall / Financial Times.
Chicago Style (17th ed.) CitationOperations and Process Management: Principles and Practice for Strategic Impact. 1. publ. Harlow, England ; Munich [u.a.]: Prentice Hall / Financial Times, 2006.
MLA (9th ed.) CitationOperations and Process Management: Principles and Practice for Strategic Impact. 1. publ. Prentice Hall / Financial Times, 2006.
Warning: These citations may not always be 100% accurate.