Understanding your users: a practical guide to user requirements methods, tools, and techniques
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Amsterdam [u.a.]
Elsevier
2005
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| Subjects: | |
| Online Access: | Table of contents Inhaltsverzeichnis |
| Physical Description: | XXVIII, 781 S. |
| ISBN: | 1558609350 |
Staff View
MARC
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| 100 | 1 | |a Courage, Catherine |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Understanding your users |b a practical guide to user requirements methods, tools, and techniques |c Catherine Courage ; Kathy Baxter |
| 264 | 1 | |a Amsterdam [u.a.] |b Elsevier |c 2005 | |
| 300 | |a XXVIII, 781 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Benutzerfreundlichkeit - Softwareentwicklung | |
| 650 | 4 | |a Human-computer interaction | |
| 650 | 4 | |a Computer software |x Development | |
| 650 | 4 | |a User interfaces (Computer systems) | |
| 650 | 0 | 7 | |a Benutzerfreundlichkeit |0 (DE-588)4005541-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Benutzerorientierung |0 (DE-588)4391852-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Softwareergonomie |0 (DE-588)4116523-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Datenverarbeitung |0 (DE-588)4011152-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Mensch-Maschine-Kommunikation |0 (DE-588)4125909-9 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Mensch-Maschine-Kommunikation |0 (DE-588)4125909-9 |D s |
| 689 | 0 | 1 | |a Datenverarbeitung |0 (DE-588)4011152-0 |D s |
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| 689 | 1 | 1 | |a Benutzerorientierung |0 (DE-588)4391852-9 |D s |
| 689 | 1 | |5 DE-604 | |
| 700 | 1 | |a Baxter, Kathy |e Sonstige |4 oth | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/ecip054/2004028477.html |3 Table of contents | |
| 856 | 4 | 2 | |m OEBV Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013832698&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
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O D U C T I O N 3 * U S E R - C E N T E R E D DESIG N 3 *
P R I N C I P L E S O F U S E R - C E N T E R E D DESIGN 4 * I
N C O R P O R A T I N G U S E R - C E N T E R E D DESIGN P R I N C
I P L E S I N T O T H E * P R O D U C T L I F E C Y C L E 6 * A
V A R I E T Y O F R E Q U I R E M E N T S 8 * THE P R O D U
C T TEARN S PERSPECTIVE 9 * U S E R R E Q U I R E M E N T S 1 3
* C O N T E N T S G E T T I N G S T A K E H O L D E R B U Y
- I N F O R Y O U R A C T I V I T Y 1 4 * A R G U M E N T S
A N D C O U N T E R A R G U M E N T S 1 5 * P R E V E N T I
N G R E S I S T A N C E 1 8 * THE M E T H O D S 21* 2 BEFORE
YOU CHOOSE A N ACTIVITY: LEARNING* ABOUT YOUR PRODUCT AND USERS 2 8 *
I N T R O D U C T I O N 2 9 * LEARN A B O U T Y O U R P R O
D U C T 2 9 * LEARN A B O U T Y O U R USERS 41* S T E P 1 :
U S E R P R O F I L E 4 3 * S T E P 2 : PERSONAS 4 7 * S T E
P 3 : S C E N A R I O S 5 2 * P U L L I N G I T A L L T A G E T H
E R 5 9 * CASE S T U D Y A : C O M P E T I T I V E I N T E L
L I G E N C E : M I N I N G * D E S I G N C O N C E P T S F R O M
BUSINESS S C H O O L * L I B R A R I E S 5 9 * CASE S T U D
Y B : PERSONAS: A CASE S T U D Y B Y M I C R O S O F T * C O
R P O R A T I O N 7 5 * 3 ETHICAL AND LEGAL CONSIDERATIONS 9 4
* I N T R O D U C T I O N 9 5 * E T H I C A L C O N S I D E
R A T I O N S 9 5 * T H E R I G H T TO BE I N F O R M E D 9
7 * P E R M I S S I O N T O RECORD 9 9 * C O N T E N T S 4 *
C R E A T E A C O M F O R T A B L E EXPERIENCE 9 9 * A P P R
O P R I A T E LANGUAGE 9 9 * A N O N Y M I T Y 1 0 0 * THE R
I G H T TO W I T H D R A W 1 0 0 * A P P R O P R I A T E I N
C E N T I V E S 1 0 0 * V A L I D A N D R E L I A B L E D A T A
101* A C K N O W L E D G E Y O U R T R U E C A P A B I L I T I E S
101* D A T A R E T E N T I O N A N D D O C U M E N T A T I O N 1 0
2 * D E B R I E F 1 0 2 * LEGAL C O N S I D E R A T I O N S
1 0 3 * P U L L I N G I T A L L T O G E T H E R 1 0 4 * SETIING
UP FACILITIES FOR YOUR USER* REQUIREMENTS ACTIVITY 1 0 6 * I N T R O
D U C T I O N 1 0 7 * U S I N G Y O U R C O M P A N Y S E X I S
T I N G F A C I L I T I E S 1 0 8 * R E N T I N G A M A R K E T
I N G O R H O T E L F A C I L I T Y 110* B U I L D I N G A P E
R M A N E N T F A C I L I T Y 111* C O M P O N E N T S O F A
D E V O T E D U S E R R E Q U I R E M E N T S * FA E I L I T Y 11
2 * LAB L A Y O U T 1 2 3 * D I G I T A L V E R S U S A N A L O
G LABS 1 2 6 * A N A L O G R E C O R D I N G 1 2 7 * D I G I
T A L R E C O R D I N G 1 2 8 * P U L L I N G I T A L L T O G E T
H E R 1 2 9 * C O N T E N T S CASE S T U D Y : D E S I G N I
N G A N I N N O V A T I V E C O S T - E F F E C T I V E * U S A
B I L I T Y LAB 1 2 9 * PART 2 GET UP A N D RUI JNING 1 4 3
* 5 PREPARING FOR YOUR USER REQUIREMENTS* ACTIVITY 1 4 4 * I N T R
O D U C T I O N 1 4 5 * C R E A T I N G A PROPOSAL 1 4 6 * W
H Y C R E A T E A P R O P O S A L ? 1 4 6 * S E C T I O N S
O F T H E P R O P O S A L 1 4 7 * S A M P I E P R O P O S A L
1 4 9 * G E T T I N G C O M M I T M E N T 1 5 3 * D E C I
D I N G T H E D U R A T I O N A N D T I M I N G O F Y O U R *
SESSION 1 5 5 * R E C R U I T I N G P A R T I C I P A N T S 1 5
6 * H O W M A N Y P A R T I C I P A N T S 00 I N E E D ? 1 5
7 * O E T E R M I N I N G P A R T I C I P A N T I N C E N T I V
E S 1 5 9 * O E V E L O P I N G A R E C R U I T I N G S C
R E E N E R 161* S A M P I E S C R E E N E R 1 6 6 * C R E A T
I N G A R E C R U I T M E N T A D V E R T I S E M E N T 1 6 9 *
S A M P I E P O S T I N G 1 7 2 * R E C R U I T M E N T M
E T H O D S 1 7 3 * P R E V E N T I N G N O - S H O W S 1 8 2 *
R E C R U I T I N G I N T E R N A T I O N A L P A R T I C I P A
N T S 1 8 4 * R E C R U I T I N G S P E C I A L POPU L A T I
O N S 1 8 6 * C O N T E N T S T R A C K I N G P A R T I C
I P A N T S 1 8 8 * TA X I M P L I C A T I O N S 1 8 8 *
THE P R O F E S S I O N A L P A R T I C I P A N T 1 8 9 * C R E A
T E A W A T C H L I S T 1 9 0 * C R E A T I N G A P R O T O C O L
191* P I L O T I N G Y O U R A C T I V I T Y 1 9 3 * P U L L
I N G I T A L L T O G E T H E R 1 9 6 * CASE S T U D Y : C U L T U
R A L D I F F E R E N C E S A F F E C T I N G U S E R *
RESEARCH M E T H O D S I N C H I N A 1 9 6 * 6 D U R I N G Y O U R
U S E R R E O U I R E M E N T S A C T I V I T Y 2 0 8 * I N T R O
D U C T I O N 2 0 9 * W E L C O M I N G Y O U R P A R T I C I P
A N T S 2 0 9 * D E A L I N G W I T H L A T E A N D A B S E
N T P A R T I C I P A N T S 211* THE L A T E P A R T I C I P A N T
211* YOU C A N T W A I T A N Y L O N G E R 2 1 2 * I N C L
U D I N G A L A T E P A R T I C I P A N T 2 1 4 * THE N O -
S H O W 2 1 5 * W A R M - U P EXERCISES 2 1 5 * I N V I T I
N G OBSERVERS 2 1 6 * I N T R O D U C I N G Y O U R T H I N
K - A L O U D P R O T O C O L 2 1 8 * M O D E R A T I N G Y
O U R A C T I V I T Y 2 2 0 * RECORDING A N D N O T E - T A K I
N G 2 2 6 * C O N T E N T S D E A L I N G W I T H A W K W
A R D S I T U A T I O N S 2 3 0 * P A R T I C I P A N T I SS
U ES 2 3 2 * P R O D U C T T E A M / O B S E R V E R I S S U
E S 2 4 1 * P U L L I N G I T A L L T O G E T H E R 2 4 4 *
PART 3 THE METHODS 2 4 5 * 7 INTERVIEWS 2 4 6 * I N T R O D
U C T I O N 2 4 7 * W H E N S H O U L D YOU C O N D U C T I N T
E R V I E W S ? 2 4 8 * T H I N G S TO BE A W A R E O F W H E N
C O N D U C T I N G * I N T E R V I E W S 2 5 0 * O U T C O M E
S A N A L Y S I S 2 5 2 * P R E P A R I N G T O C O N D U C
T A N I N T E R V I E W 2 5 6 * I D E N T I F Y T H E O B J
E C T I V E S O F T H E S T U D Y 2 5 8 * S E L E C T
T H E T Y P E O F I N T E R V I E W 2 5 8 * D E C I D E N
O W H O W Y O U W I L L A N A L Y Z E T H E D A T A 2
6 2 * W R I T E T H E Q U E S T I O N S 2 6 2 * T E S T Y
O U R Q U E S T I O N S 2 7 0 * P L A Y E R S I N Y O U R
A C T I V I T Y 2 7 0 * I N V I T I N G O B S E R V E R S 2
7 3 * A C T I V I T Y M A T E R I A L S 2 7 4 * C O N D U C
T I N G A N I N T E R V I E W 2 7 4 * T H E F I V E P H A S E S
O F A N I N T E R V I E W 2 7 5 * Y O U R R O L E A S
T H E I N T E R V I E W E R 2 7 7 * M O N I T O R I N G T H
E R E L A T I O N S H I P W I T H T H E I N T E R V I E W E E
2 9 0 * D O S A N D D O N T S 2 9 2 * C O N T E N T S
D A T A A N A L Y S I S A N D I N T E R P R E T A T I O N 2 9 3
* C A T E G O R I Z I N G 2 9 4 * A F F I N I T Y D I A G R
A M 2 9 4 * Q U A L I T A T I V E A N A L Y S I S TOOLS 2 9
4 * C O M M U N I C A T E T H E F I N D I N G S 2 9 5 * LESSONS
LEARNED 2 9 7 * P U L L I N G I T A L L T O G E T H E R 2 9 8 *
CASE S T U D Y : P R E P A R I N G A N D C O N D U C T I N G O N - S I T
E * I N T E R V I E W S 2 9 9 * 8 SURVEYS 3 1 2 * C O N S
I D E R A T I O N S W H E N C H O O S I N G A S U R V E Y D I S T R I
B U T I O N * D I S T R I B U T I N G Y O U R S U R V E Y V I A T
H E WEB, E - M A I L , O R * I N T R O D U C T I O N 3 1 3 *
W H E N S H O U L D YOU USE A SURVEY? 3 1 4 * T H I N G S TO
BE A W A R E O F W H E N U S I N G A S U R V E Y 3 1 5 * C R E A T
I N G A N D D I S T R I B U T I N G YOU R SU R V E Y 3 1 6 *
P R E P A R A T I O N T I M E L I N E 3 1 7 * I D E N T I F Y
T H E O B J E C T I V E S O F Y O U R S T U D Y 3 1 9 * PLAYERS
I N Y O U R A C T I V I T Y 3 1 9 * COMPOSE Y O U R Q U E S T I
O N S 3 2 0 * D E T E R M I N E N O W H O W YOU W I L L A N A L
Y Z E Y O U R D A T A 3 3 3 * B U I L D I N G T H E S U R V E Y
3 3 5 * M E T H O D 3 3 8 * PAPER 3 4 3 * TEST Y O U R S U R
V E Y 3 4 6 * C O N T E N T S D A T A A N A L Y S I S
A N D I N T E R P R E T A T I O N 3 4 8 * I N I T I A L A
SSESS M E NT 3 4 8 * T Y P ES O F CA L E U L A T I O N 3 4 9
* C O M M U N I C A T E T H E F I N D I N G S 3 5 7 *
LESSONS LEARNED 3 5 8 * P U L L I N G I T A L L T O G E T H E R 3
5 9 * CASE S T U D Y : U S I N G O N L I N E S U R V E Y S T O Q U
A N T I F Y * U S A B I L I T Y ISSUES 3 5 9 * 9 W A N T S A
N D NEEDS A N A L Y S I S 3 7 0 * W H E N S H O U L D YOU C
O N D U C T A W A N T S A N D NEEDS* T H I N G S TO BE A W A R E
O F W H E N C O N D U C T I N G A W A N T S * I N T R O D
U C T I O N 371* A N A L Y SIS? 3 7 2 * A N D NEEDS A N A L Y S
I S 3 7 2 * P R E P A R I N G F O R A W A N T S A N D NEEDS A N
A L Y S I S 3 7 4 * P R E P A R A T I O N T I M E L I N E 3
7 5 * I D E N T I F Y T HE B R A I N ST O R M I NG Q U EST I O N
3 7 6 * PL A Y E RS I N Y O U R A ET I V I T Y 3 7 8 * I N V
I T I N G OB SE R V E R S 3 8 0 * A E T I V I T Y M A T E R
I A L S 3 8 1 * COND U C T I N G A W A N T S A N D NEEDS A N
A L Y S I S 381* W E L E O M E T HE P A R T I EI PA N T S 3 8 2
* I N T R O D U E E T HE A E T I V I T Y A N D B R A I NS T O R M I
NG R U L E S 3 8 2 * H AV E A P R A ET I E E EXERE I SE 3 8
4 * C O N T E N T S THE B R A I N S T O R M I N G 3 8 5 * P
R I O R I T I Z A T I O N 3 8 7 * D A T A A N A L Y S I S A N D
I N T E R P R E T A T I O N 3 9 2 * C R E A T E I D E N T I F I
E R S F O R EACH B O O K L E T 3 9 3 * S O R T BASED O N
V E R B A T I M C O N T E N T 3 9 3 * C O M B I N E G R O U P S
3 9 4 * REMOVE D U P L I C A T E S F R O M EACH P I L E 3 9
5 * D E T E R M I N E T H E PERCENTAGE O F RESPONDENTS PER* G R
O U P 3 9 6 * C O M B I N E D A T A F R O M M U L T I P L E
SESSIONS 3 9 6 * I N T E R P R E T I N G T H E D A T A 3 9 8 *
C O M M U N I C A T E T H E F I N D I N G S 3 9 9 * M O D I F I
C A T I O N S 401* LESSONS LEARNED 4 0 7 * P U L L I N G I T A L L
T O G E T H E R 4 0 8 * CASE S T U D Y : U N D E R S T A N D I N G
USERS H E A L T H C A R E W A N T S * A N D NEEDS 4 0 9 *
10 C A R D S O R T I N G 4 1 4 * I N T R O D U C T I O N 4 1
5 * W H E N S H O U L D YOU C O N D U C T A CARD S O R T ? 4
1 6 * T H I N G S TO BE A W A R E O F W H E N C O N D U C T I N G
A CARD* S O R T 4 1 7 * G R O U P O R I N D I V I D U A L
CARD S O R T ? 4 1 7 * C O N T E N T S P R E P A R I N G T O C
O N D U C T A CARD S O R T 4 1 8 * P R E P A R A T I O N T I M
E L I N E 4 1 9 * I D E N T I F Y O B J E C T S A N D D E F
I N I T I O N S F O R S O R T I N G 4 2 0 * A C T I V I T Y
M A T E R I A L S 4 2 2 * A D D I T I O N A L D A T A C O L L E
C T E D I N A CARD S O R T 4 2 4 * P L A Y E R S I N Y O U R
A C T I V I T Y 4 2 6 * I N V I T I N G OBSERVERS 4 2 7 * C
O N D U C T I N G A CARD S O R T 4 2 8 * A C T I V I T Y
T I M E L I N E 4 2 8 * W E L C O M E T H E P A R T I C I P A N
T S 4 2 9 * P R A C T I C E 4 2 9 * CARD R E V I E W A N D S
O R T I N G 4 3 0 * L A B E L I N G G R O U P S 4 3 2 * D A
T A A N A L Y S I S A N D 1 N T E R P R E T A T I O N 4 3 2 * A
N A L Y S I S W I T H A C A R D S O R T I N G P R O G R A M 4 3
7 * A N A L Y S I S W I T H A S T A T I S T I C S PACKAGE
4 3 7 * A N A L Y S I S W I T H A S P R E A D S H E E T
PACKAGE 4 3 8 * D A T A T H A T C O M P U T E R P R O G R A
M S C A N N O T H A N D L E 4 3 8 * I N T E R P R E T I N G T H
E R E S U L T S 4 3 9 * C O M M U N I C A T E T H E F I N D I N
G S 4 4 2 * CASE S T U D Y : H O W C A R D S O R T I N G C H
A N G E D A W E B S I T E * TEARN S V I E W O F H O W T H E S I
T E S H O U L D BE* M O D I F I C A T I O N S 4 4 3 * LESSONS
LEARNED 4 4 7 * P U L L I N G I T A L L T O G E T H E R 4 4 7 *
O R G A N I Z E D 4 4 7 * C O N T E N T S 11 GROUP TASK
ANALYSIS 458* I N T R O D U C T I O N 4 5 9 * B A C K G R O U N D
T O TASK A N A L Y S I S 4 6 0 * O V E R V I E W O F G R
O U P TASK A N A L Y S I S 4 6 2 * W H E N T O USE A G R O U
P TASK A N A L Y S I S 4 6 3 * B E N E F I T S O F T H E
G R O U P A P P R O A C H 4 6 6 * T H I N G S TO BE A W A R E O
F W H E N C O N D U C T I N G A GTA 4 6 7 * TYPES O F D A T A
YOU CAN C O L L E C T 4 6 9 * P R E P A R I N G T O C O N D U C T
A G R O U P TASK A N A L Y S I S 4 7 2 * P R E P A R A T I O N
T I M E L I N E 4 7 3 * D E T E R M I N E T H E TASK O F I N
T E R E S T 4 7 5 * I D E N T I F Y T H E TASK S T E P S
4 7 5 * PLAYERS I N V O L V E D I N T H E A C T I V I T Y 4 7 7
* I N V I T I N G OBSERVERS 4 7 9 * A C T I V I T Y M A T E
R I A L S 4 8 0 * C O N D U C T I N G A G R O U P TASK A
N A L Y S I S 4 8 2 * A C T I V I T Y T I M E L I N E 4 8 2
* W E L C O M E T H E P A R T I C I P A N T S 4 8 3 * T R A
I N T H E P A R T I C I P A N T S 4 8 4 * M O D E R A T E T H E G
R O U P 4 8 9 * REVIEW T H E TASK 4 9 3 * D E B R I E F 4
9 5 * D A T A A N A L Y S I S A N D I N T E R P R E T A T I O N
4 9 5 * RECREATE T H E F L O W W I T H I N 2 4 H O U R S 4 9
5 * DEAL W I T H M U L T I P L E F L O W S 4 9 7 * A N A
L Y Z E T H E D A T A 4 9 8 * C O N T E N T S C O M M U N I C A
T E T H E F I N D I N G S 501* CASE S T U D Y : C A P T U R I N
G TASK I N F O R M A T I O N O N * H O W PEOPLE PREPARE F O
R A N D C O N D U C T O N L I N E * M O D I F I C A T I O N S 5 0
3 * LESSONS LEARNED 5 0 5 * P U L L I N G I T A L L T O G E T H E
R 5 0 7 * M E E T I N G S 5 0 7 * 1 2 FOCUS GROUPS 5 1 4
* I N T R O D U C T I O N 5 1 5 * W H E N S H O U L D YOU
USE A FOCUS G R O U P ? 5 1 6 * T H I N G S TO BE A W A R E
O F W H E N C O N D U C T I N G A FOCUS* G R O U P 5 1
8 * P R E P A R I N G T O C O N D U C T A FOCUS G R O U P
521* P R E P A R A T I O N T I M E L I N E 5 2 2 * I D E N T I F Y
T H E Q U E S T I O N S YOU W I S H T O A N S W E R 5 2 3 *
P L A Y E R S I N Y O U R A C T I V I T Y 5 2 7 * I N V I T I N
G OBSERVERS 5 3 3 * A C T I V I T Y M A T E R I A L S 5 3 3
* C O N D U C T I N G A FOCUS G R O U P 5 3 5 * A C T I V
I T Y T I M E L I N E 5 3 5 * W E L C O M E T H E P A R T I
C I P A N T S 5 3 5 * I N T R O D U C E T H E A C T I V I T
Y A N D D I S C U S S I O N R U L E 5 3 6 * T H E FOCUS G R
O U P D I S C U S S I O N 5 3 6 * C O N T E N T S D A T A A N A
L Y S I S A N D I N T E R P R E T A T I O N 5 3 8 * D E B R I E
F 5 3 8 * A N A L Y Z I N G Q U A N T I T A T I V E D A T A
5 3 8 * A N A L Y Z I N G Q U A L I T A T I V E D A T A 5
3 9 * C O M M U N I C A T E T H E F I N D I N G S 5 4 0 * M O D
I F I C A T I O N S 5 4 2 * LESSONS LEA R N E D 5 4 6 * P U
L L I N G I T A L L T O G E T H E R 5 5 0 * CASE S T U D Y : E N G
I N E E R I N G C O L L A B O R A T I V E T O O L S : A * D I F
F E R E N T USE 551* 1 3 F I E L D STUDIES 5 6 2 * I N T R O
D U C T I O N 5 6 3 * W H E N S H O U L D YOU C O N D U C T
FIELD S T U D I E S ? 5 6 4 * T H I N G S TO BE A W A R E O
F W H E N C O N D U C T I N G FIELD* RESEARCH 5 6 6 * FIELD S T
U D Y M E T H O D S T O CHOOSE FROM 5 6 9 * O B S E R V A T I O N
O N L Y 5 7 3 * I N T E R A C T I N G W I T H T H E U S E R
5 7 9 * M E T H O D S U P P L E M E N T S 5 8 7 * P R E P A
R I N G F O R A FIELD S T U D Y 591* I D E N T I F Y T H E
TYPE O F S T U D Y T O C O N D U C T 5 9 2 * PLAYERS I N Y O U R
A C T I V I T Y 5 9 3 * T R A I N T H E PLAYERS 5 9 8 * C
O N T E N T S D E V E L O P Y O U R P R O T O C O L 5 9 9 * S C
H E D U L E T H E V I S I T S 6 0 0 * A C T I V I T Y M A T E R
I A L S 6 0 3 * S U M M A R Y 6 0 7 * C O N D U C T I N G A
FIELD S T U D Y 6 0 8 * G E T O R G A N I Z E D 6 0 9 * M
E E T T H E P A R T I C I P A N T 6 0 9 * B E G I N D A T A
C O L L E C T I O N 611* W R A P - U P 6 1 2 * O R G A N I Z E
Y O U R D A T A 6 1 2 * S U M M A R Y 6 1 5 * D A T A A N A
L Y S I S A N D I N T E R P R E T A T I O N 6 1 5 * D E B R I E
F 6 1 7 * A F F I N I T Y D I A G R A M 6 1 7 * A N A L Y
Z I N G DEEP H A N G I N G - O U T D A T A 6 1 7 * A N A L Y
Z I N G C O N T E X T U A L I N Q U I R Y / D E S I G N D A T A
6 1 8 * A N A L Y Z I N G D A T A F R O M D I S C O U N T U S E R
O B S E R V A T I O N S 6 1 9 * Q U A L I T A T I V E A N A L Y
S I S T O O L S 621* C O M M U N I C A T E T H E F I N D I N G S
621* LESSONS LEARNED 6 2 3 * P U L L I N G I T A L L T O G E T H E R
6 2 5 * CASE S T U D Y : U N D E R S T A N D I N G T H E S T A P L
E S D E L I V E R Y * E X P E R I E N C E 6 2 5 * C O N T E
N T S PART 4 WRAPPING UP 6 3 5 * I N T R O D U C T I O N 6 3
7 * P R I O R I T I Z A T I O N O F F I N D I N G S 6 3 8 *
F I R S T P R I O R I T I Z A T I O N : U S A B I L I T Y
PERSPECTIVE 6 3 9 * SECOND P R I O R I T I Z A T I O N : M E R
G I N G U S A B I L I T Y A N D P R O D U C T * D E V E L O P M
E N T P R I O R I T I E S 641* P R E S E N T I N G Y O U R F I N D I
N G S 6 4 4 * W H Y T H E V E R B A L P R E S E N T A T I O N I S
ESSENTIAL 6 4 6 * P R E S E N T A T I O N A T T E N D E E S 6 4
7 * I N G R E D I E N T S O F A SUCCESSFUL P R E S E N T A T I
O N 6 4 8 * R E P O R T I N G Y O U R F I N D I N G S 6 5 2 *
R E P O R T F O R M A T 6 5 2 * THE C O M P L E T E R E P O R T
6 5 4 * THE R E C O M M E N D A T I O N S R E P O R T 6 5 8 *
THE E X E C U T I V E S U M M A R Y R E P O R T 6 5 9 * R E P O
R T S U P P L E M E N T S 6 5 9 * E N S U R I N G T H E I N C O
R P O R A T I O N O F Y O U R F I N D I N G S 6 6 0 * S T A K E
H O L D E R I N V O L V E M E N T 661* BE A V I R T U A L M
E M B E R O F T H E TEAM 6 6 2 * O B T A I N A S T A T U S F O R
EACH R E C O M M E N D A T I O N 6 6 3 * ENSURE T H E P R O D U
C T TEAM D O C U M E N T S Y O U R * F I N D I N G S 6 6 3 *
KEEP A SCORECARD 6 6 4 * P U L L I N G I T A L L T O G E T H E R
6 6 6 * C O N T E N T S CASE S T U D Y : C A L I C O C O N F
I G U R A T I O N * M O D E L I N G W O R K B E N C H 6 6 6 *
PART 5 APPENDICES 6 7 7 * A LEARN A B O U T U S A B I L I T
Y 6 7 8 * B V E N D O R S T H A T O F F E R T R A I N
I N G I N U S A B I L I T Y * C V E N D O R S T H A T C O
N S U L T O N U S A B I L I T Y LAB D E S I G N , * D V E N
D O R S T H A T R E C R U I T P A R T I C I P A N T S , C O
N D U C T * USA B I I I T Y A C T I V I T I E S F O R Y O U , A
N D / O R R E N T * E R E Q U I R E M E N T S F O R C R E A
T I N G A P A R T I C I P A N T * A C T I V I T I E S 6 8 8 *
S E I L O R R E N T LAB E Q U I P M E N T . O R B U I L D LABS
6 9 4 * F A C I L I T I E S T O YOU 6 9 8 * R E C R U I T M
E N T D A T A B A S E 7 0 4 * F A F F I N I T Y D I A
G R A M 7 1 4 * G C O M P U T E R I Z E D Q U A L I T A T I
V E A N A L Y S I S T O O L S 7 2 2 * H R E P O R T T E M P
L A T E 7 2 6 * G L O S S A R Y 7 3 8 * J R E F E R E N C E
S 7 5 0 * I N D E X 7 5 9 * F I G U R E A N D T A B L E C R
E D I T S 7 7 9 * A B O U T T H E A U T H O R S 781*
|
| any_adam_object | 1 |
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| author_facet | Courage, Catherine |
| author_role | aut |
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| author_variant | c c cc |
| building | Verbundindex |
| bvnumber | BV020827436 |
| callnumber-first | Q - Science |
| callnumber-label | QA76 |
| callnumber-raw | QA76.9.H85 |
| callnumber-search | QA76.9.H85 |
| callnumber-sort | QA 276.9 H85 |
| callnumber-subject | QA - Mathematics |
| classification_rvk | ST 252 ST 278 |
| ctrlnum | (OCoLC)249104605 (DE-599)BVBBV020827436 |
| dewey-full | 004.019 |
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| dewey-ones | 004 - Computer science |
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| dewey-search | 004.019 |
| dewey-sort | 14.019 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik |
| format | Book |
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| id | DE-604.BV020827436 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T20:20:09Z |
| institution | BVB |
| isbn | 1558609350 |
| language | English |
| lccn | 2004028477 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-013832698 |
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| physical | XXVIII, 781 S. |
| publishDate | 2005 |
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| spelling | Courage, Catherine Verfasser aut Understanding your users a practical guide to user requirements methods, tools, and techniques Catherine Courage ; Kathy Baxter Amsterdam [u.a.] Elsevier 2005 XXVIII, 781 S. txt rdacontent n rdamedia nc rdacarrier Benutzerfreundlichkeit - Softwareentwicklung Human-computer interaction Computer software Development User interfaces (Computer systems) Benutzerfreundlichkeit (DE-588)4005541-3 gnd rswk-swf Benutzerorientierung (DE-588)4391852-9 gnd rswk-swf Softwareergonomie (DE-588)4116523-8 gnd rswk-swf Datenverarbeitung (DE-588)4011152-0 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 s Datenverarbeitung (DE-588)4011152-0 s Benutzerfreundlichkeit (DE-588)4005541-3 s DE-604 Softwareergonomie (DE-588)4116523-8 s Benutzerorientierung (DE-588)4391852-9 s Baxter, Kathy Sonstige oth http://www.loc.gov/catdir/toc/ecip054/2004028477.html Table of contents OEBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013832698&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Courage, Catherine Understanding your users a practical guide to user requirements methods, tools, and techniques Benutzerfreundlichkeit - Softwareentwicklung Human-computer interaction Computer software Development User interfaces (Computer systems) Benutzerfreundlichkeit (DE-588)4005541-3 gnd Benutzerorientierung (DE-588)4391852-9 gnd Softwareergonomie (DE-588)4116523-8 gnd Datenverarbeitung (DE-588)4011152-0 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| subject_GND | (DE-588)4005541-3 (DE-588)4391852-9 (DE-588)4116523-8 (DE-588)4011152-0 (DE-588)4125909-9 |
| title | Understanding your users a practical guide to user requirements methods, tools, and techniques |
| title_auth | Understanding your users a practical guide to user requirements methods, tools, and techniques |
| title_exact_search | Understanding your users a practical guide to user requirements methods, tools, and techniques |
| title_full | Understanding your users a practical guide to user requirements methods, tools, and techniques Catherine Courage ; Kathy Baxter |
| title_fullStr | Understanding your users a practical guide to user requirements methods, tools, and techniques Catherine Courage ; Kathy Baxter |
| title_full_unstemmed | Understanding your users a practical guide to user requirements methods, tools, and techniques Catherine Courage ; Kathy Baxter |
| title_short | Understanding your users |
| title_sort | understanding your users a practical guide to user requirements methods tools and techniques |
| title_sub | a practical guide to user requirements methods, tools, and techniques |
| topic | Benutzerfreundlichkeit - Softwareentwicklung Human-computer interaction Computer software Development User interfaces (Computer systems) Benutzerfreundlichkeit (DE-588)4005541-3 gnd Benutzerorientierung (DE-588)4391852-9 gnd Softwareergonomie (DE-588)4116523-8 gnd Datenverarbeitung (DE-588)4011152-0 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| topic_facet | Benutzerfreundlichkeit - Softwareentwicklung Human-computer interaction Computer software Development User interfaces (Computer systems) Benutzerfreundlichkeit Benutzerorientierung Softwareergonomie Datenverarbeitung Mensch-Maschine-Kommunikation |
| url | http://www.loc.gov/catdir/toc/ecip054/2004028477.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013832698&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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