The executive guide to call center metrics:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Greenville, SC
Smith Publ.
2004
|
| Edition: | 2. print. |
| Subjects: | |
| Physical Description: | VI, 190 S. graph. Darst. |
| ISBN: | 1887355081 |
Staff View
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| illustrated | Illustrated |
| indexdate | 2024-07-09T20:14:01Z |
| institution | BVB |
| isbn | 1887355081 |
| language | English |
| lccn | 2004302177 |
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| physical | VI, 190 S. graph. Darst. |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Smith Publ. |
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| spelling | Abbott, James C. Verfasser aut The executive guide to call center metrics by James C. Abbott Call center metrics 2. print. Greenville, SC Smith Publ. 2004 VI, 190 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier aCall centers xManagement aTelephone stations xManagement aCustomer services aCustomer relations Management (DE-588)4037278-9 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s b DE-604 |
| spellingShingle | Abbott, James C. The executive guide to call center metrics aCall centers xManagement aTelephone stations xManagement aCustomer services aCustomer relations Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4456666-9 |
| title | The executive guide to call center metrics |
| title_alt | Call center metrics |
| title_auth | The executive guide to call center metrics |
| title_exact_search | The executive guide to call center metrics |
| title_full | The executive guide to call center metrics by James C. Abbott |
| title_fullStr | The executive guide to call center metrics by James C. Abbott |
| title_full_unstemmed | The executive guide to call center metrics by James C. Abbott |
| title_short | The executive guide to call center metrics |
| title_sort | the executive guide to call center metrics |
| topic | aCall centers xManagement aTelephone stations xManagement aCustomer services aCustomer relations Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd |
| topic_facet | aCall centers xManagement aTelephone stations xManagement aCustomer services aCustomer relations Management Callcenter |
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